Pest control service · Downey, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 61 termite control servicesiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★89 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
$184typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate 4G Pest Management five stars, highlighting punctuality, professional communication, and fair pricing for services including ant, mosquito, and bee removal. Customers frequently note the company's responsiveness to urgent requests and its ability to resolve pest issues quickly. The team is described as knowledgeable and transparent, often explaining treatment options and products in detail. Recurring themes include reliable scheduling, thorough work, and effective results that lead to long-term service plans. No significant criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 89 reviews (99% five-star).
Reviews on this page: 89 Google reviews (77 with written comments, 2 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: September 29, 2026.
Service: Termite Control Service serving Downey, California.
Data from Google, last updated October 27, 2026.
Score profile vs other termite control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
4G PEST MANAGEMENTTermite Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.4G PEST MANAGEMENT: 97/100 on this factor. Category median: 91.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.4G PEST MANAGEMENT: 98/100 on this factor. Category median: 89.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.4G PEST MANAGEMENT: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.4G PEST MANAGEMENT: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.4G PEST MANAGEMENT: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
Bar = this company · dark tick = category median.
Star ratings
89 Google reviews we collected
5.0of 5
5 stars8899%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
100%praise
Praise188100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1043%
Reasonable1357%
Overpriced00%
Not sure00%
$184+77% vs typical termite control services
Middle half of what 15 customers paid ($91–$255) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4122%
Speed & response3820%
Would recommend3519%
Quality & results3116%
Communication1910%
Honesty & trust169%
Price & value84%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We’ve used 4G Pest Management for monthly pest control service for the past two years, and they have always been reliable, professional, and consistent.”
“Since they came out so quickly and sprayed, we have had no issues!”
“…onal company that provides great service for your pest control needs, LOOK NO further and sign with 4G Pest Management NOW!…”
“Their expertise and commitment to providing quality service have given us great confidence that our property is being well cared for.”
“Victor has been honest, helpful, and explained things based on our specific situation.”
“Michael was very communicative, prompt, and transparent.”
“He got to my home a couple hours after I reached out and gave me exceptional service at a fair price.”
People customers mention
Victor12 reviews
Control5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 4G PEST MANAGEMENT for 8 kinds of job. Pick one to see what they paid and said.
David2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We’ve used 4G Pest Management for monthly pest control service for the past two years, and they have always been reliable, professional, and consistent.
Victor has been honest, helpful, and explained things based on our specific situation. We really appreciated his service and the way he worked with us. Highly recommend this company!
Paid $120–140
Enrique1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great service! Michael is amazing very detailed, called to confirm appointment came on time . More than satisfied. Happy to sign up for continuing service.
Paid $80–100Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Betty4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I used 4G Pest Management for a flea problem. Victor was thorough in explaining the process. No more fleas after about 2 days. Will use them again for any other pest issues.
Cheryl7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This company was professional personable and courteous throughout the phone calls and the visits. They answered promptly and carried through with an appointment quickly. When they arrived they are very courteous and then thorough with the service they provided. Would highly recommend them
Leticia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
If you are looking for an honest, knowledgeable, and professional company that provides great service for your pest control needs, LOOK NO further and sign with 4G Pest Management NOW! Victor has provided great service to our home since September of 2023 and has been considerate with my scheduling needs as I have…
Paid $60–80Reasonable priceSpider extermination
Terry1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Victor is very knowledgeable and professional. He explained everything he was going to do and told me about the follow up services. He was also quick to respond. I highly recommend 4G Pest Management.
We’ve used 4G Pest Management for monthly pest control service for the past two years, and they have always been reliable, professional, and consistent.
Victor has been honest, helpful, and explained things based on our specific situation. We really appreciated his service and the way he worked with us. Highly recommend this company!
Price: $120–140
Pest type: Cockroaches
Pepsi Jimenez4 reviewsiTotal number of Google reviews Pepsi has written across all businesses on Google Maps, not just this one.
4G came to my place of business, due to the extreme heat we have had it is brining out unwanted pests! Since they came out so quickly and sprayed, we have had no issues! Thank you so much! We highly recommend this company!
Virender Malik1 reviewiTotal number of Google reviews Virender has written across all businesses on Google Maps, not just this one.
We were referred to 4G. Upon contacting and leaving a voicemail over the weekend, we received a prompt call back and went over a day to come by. We needed treatment for ants and mosquitoes. Since we have a baby, we opted only for treatment outside. Within a couple of days, the ants that we were trying to get rid of with Terro traps inside, were all gone and no longer in the house. Mosquitoes disappeared as well. Michael was very communicative, prompt, and transparent. Appreciate the service and effectiveness.
Price assessment: Great price
Services: General pest inspection, Mosquito extermination, Ant extermination
Response from the owner · 3 months ago
Thank you so much for taking the time out of your day to leave us a review! We truly appreciate our customers, and pride ourselves in giving the best service possible. Thanks for mentioning Michael, he's a good guy!
Shangri Lodge1 reviewiTotal number of Google reviews Shangri has written across all businesses on Google Maps, not just this one.
We highly recommend 4G Pest Control! They have been servicing Shangri Lodge for several years, and we have always been extremely satisfied with their service. The entire team is professional, reliable, and attentive to all of our pest control needs.
Victor and his team are very knowledgeable and take the time to explain their recommendations and answer any questions we have. Their expertise and commitment to providing quality service have given us great confidence that our property is being well cared for.
Their customer service is truly exceptional. They are responsive, courteous, and always willing to go the extra mile to ensure we receive the best possible service. If you're looking for a dependable and professional pest control company, I highly recommend 4G Pest Control.
Price assessment: Reasonable price
Services: Spider extermination, General pest inspection, Bee extermination
Response from the owner · 3 years ago
Sam,
Thank you for your wonderful review. Here at 4G Pest management we strive each morning to deliver results to your pests issues. We look forward to continuing serving your account.
Thank you
Enrique Rios1 reviewiTotal number of Google reviews Enrique has written across all businesses on Google Maps, not just this one.
Great service! Michael is amazing very detailed, called to confirm appointment came on time . More than satisfied. Happy to sign up for continuing service.
Price assessment: Great price
Price: $80–100
Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Response from the owner · 3 months ago
Enrique, thank you for your kind review. We are glad we could help with your pest issue. Looking forward to continue your onging service.
Betty Rios4 reviewsiTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
I used 4G Pest Management for a flea problem. Victor was thorough in explaining the process. No more fleas after about 2 days. Will use them again for any other pest issues.
Price assessment: Great price
Price: $200+
Services: Hornet & wasp extermination
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Flea & mite extermination
Response from the owner · 3 years ago
Hi Betty, We are glad to hear you don't have to deal with those pesky fleas. Here at 4G Pest Management our main goal is 100% customer satisfaction.
Cheryl York7 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
This company was professional personable and courteous throughout the phone calls and the visits. They answered promptly and carried through with an appointment quickly. When they arrived they are very courteous and then thorough with the service they provided. Would highly recommend them
Price assessment: Reasonable price
Price: $200+
Services: Cockroach extermination, Bug & insect extermination, Ant extermination
Response from the owner · 3 months ago
Hi Cheryl, Thank you for partnering with 4G Pest Management. Customer satisfaction is our top priorty. We truly appreciate your business!
