Is 5 Star Cleaning Services any good?
Our verdict: solid, not standout — #25 of 50 house cleaning services, better than 50%. Customers single out its reliability and accountability; value is where it trails.
Reliability — better than 82% of peers
Momentum — 26th percentile
Track record — 13th percentile
Value — 5th percentile
Recent priced reviews
I’ve been using 5 Star Cleaning weekly or biweekly for a 4 bedroom home for 10 months and highly recommend them. Price, scheduling communication and cleaning were all great.
Cleaner was accommodating and easy to book. Since I did some remodeling, I needed the cleaner to clean the dust especially on the floors of a vacant unit. She came back again after I noted there was still dirt on the floors. It was overpriced and not the best cleaning I’ve ever seen.
Liliane and her team at 5 Star Cleaning did an outstanding job with our deep clean. They were communicative, flexible, and the results speak for themselves. Highly recommend and will definitely be using them again!
5 Star Cleaning Services provided fabulous results when our bedroom and bathroom were cleaned by them. The rooms had not been deep cleaned in over a year, and Bruna, who did our cleaning, made the rooms almost glow in less than two hours. I cannot recommend this service enough.
We have been having Liliane and her team clean our apartment for a few months and we couldn't be happier with her service! Scheduling is really easy, they arrive promptly & do a great job—like they were never even there!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about 5 Star Cleaning Services
Is 5 Star Cleaning Services good?
Yes by most measures: 5.0★ from 64 Google reviews and an Experts Score of 50/100 (grade C), #25 of 50 house cleaning services we track. 0% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does 5 Star Cleaning Services charge?
Customers reported a typical bill of $233 (middle half $188–$272), 16% below the house cleaning services median of $277.
What do customers hire 5 Star Cleaning Services for?
Mostly standard cleaning (10), deep clean (9).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 74%).