How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty57−4.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE5 Stones Carpet Cleaning
Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 5.0★ from 272 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired 5 Stones Carpet Cleaning for 6 kinds of job.
5 Stones Carpet Cleaning for pet stain & odor removal
Clear ✕All 57 Google reviews tagged “Pet stain & odor removal” · showing 20
5 Stones is great. This is the third time we have used them and they show up on time and get us in right away. They are wonderful. I recommend them to all my family and friends.
Extremely Professional, Family owned and operated. They took the time to make sure everything was done correctly. Couldn’t ask for better service.
I could not recommend 5 Stones enough. I have 2 little doggies who are afraid of the wind and the dark so they have had a tough time going potty outside through the doggy door. Tristian and Richard came out and used a blacklight to determine all the areas where they had been using the restroom. They took their time…
Such a great company! Tristan is very professional and does a thorough job. I have used them for many jobs previously and will definitely be calling them for future carpet cleaning and other jobs.
Tristan and his father were so great to work with! Really appreciated their knowledge and experience. Definitely will use again!
I’ve used 5 Stone for many years. The whole team is fabulous, shares their knowledge, responsive to questions and keeps their clients updated. Always on time and dependable.
5 Stones Carpet Cleaning helped me with my carpet cleaning and repaired a hole in the carpet as well. Great results looks as good as new! I would recommend to anyone in the Albuquerque area needing cleaning or repair.
They know the business 2nd time using them and they did a great job again
This is the second time I have had 5 Stones Carpet Cleaning come to my home. I chose to have them do my couches this time and they came out great. The cleaner is enough to provide a nice clean smell without being overwhelming. I house sat for a puppy who unfortunately urinated on my carpet/rug and left a horrible…
Every aspect of this interaction was superb. Very professional to work with and great results. I look forward to working with 5 Stone and Tristan on other projects.
5 Stones did a great job, they were professional, fair priced, and friendly! We definitely recommend and will use again.
Professional and friendly service. Learned ways to better care for our carpet
Tristan and his father did a great job. I had just purchased a home and it had an odor from dog urine. I can no longer smell the odor and the carpet looks great. Definitely will use these guys again and recommend them. Very professional and great work.
Tristan and Richard were polite and got the job done quickly. They showed up on time and did a fantastic job!!!! Thank you Tristan!! I will be using 5 Stones Carpet Cleaning again really soon!!!!
Great Job, 2nd time I've used them
They were very professional and fast. I have not seen my carpet this clean since I moved in. Highly recommend and I will continue to use for my carpet cleaning services. Thank you.
Yes, there are some tremendous local business here in ABQ, and 5 Stones Carpet Cleaning is definitely one of them! Not only did they show up on time, they did exactly what we asked them to do. This father and son business explained the whole process of cleaning our loveseat sofa, were very transparent and reasonably…
Clean cut, professional, new equipment, strong work ethic and great person overall.
5 Stones does an excellent job of cleaning carpet traffic areas and stains. Their customer service is responsive, with good communication and follow up.
Tristan and his Dad were very courteous, professional, on time, communicative before they got here, and did an excellent job! Everything was explained to me beforehand - what they were going to do, etc. I've had my Carpets cleaned over the years numerous times but this time was significantly different, better! I'll definitely be back!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 80 | $126–$277 |
| Pet stain & odor removal | 57 | $126–$366 |
| Carpet steam cleaning | 36 | $146–$309 |
| Area rug cleaning | 28 | $126–$404 |
| Upholstery cleaning | 14 | $169–$297 |
| Office & workplace cleaning | 5 | — |
