Auto repair shop · Lincoln, NE · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty91−0.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#509 of 975 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 48%
4.8★★★★★618 Google reviews · 24 photos
91%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate 6 to 6 Auto Service 4.8 out of 5 based on 618 reviews, with the owner responding to 86 percent of them. Customers frequently praise the shop for punctual repairs, transparent pricing, detailed communication, and the provision of loaner vehicles. Services often include routine maintenance, brake replacements, and diagnostics. However, some low-star reviews cite recurring issues with work quality, such as vehicles breaking down shortly after repairs, and mention delays or unexpected charges during the diagnostic process.
Google rating: 4.8 out of 5 from 618 reviews (91% five-star).
Reviews on this page: 618 Google reviews (467 with written comments, 4 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: October 30, 2026.
Service: Auto Repair Shop serving Lincoln, Nebraska.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
6 to 6 Auto ServiceAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.6 to 6 Auto Service: 84/100 on this factor. Category median: 88.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.6 to 6 Auto Service: 80/100 on this factor. Category median: 85.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.6 to 6 Auto Service: 91/100 on this factor. Category median: 99.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.6 to 6 Auto Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.6 to 6 Auto Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.6 to 6 Auto Service: 97/100 on this factor. Category median: 60.A
97
Bar = this company · dark tick = category median.
Star ratings
618 Google reviews we collected
4.8of 5
5 stars56291%
4 stars274%
3 stars81%
2 stars41%
1 star173%
Praise vs complaints
Phrases our text analysis found in 467 written reviews
97%praise
Praise85797%
Complaints313%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price2633%
Reasonable5063%
Overpriced11%
Not sure23%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18020%
Quality & results16218%
Honesty & trust13115%
Price & value12814%
Speed & response11913%
Would recommend8810%
Communication809%
What customers talk about
We read 467 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone at 6 to 6 was very communicative and kind which helped me feel better about what happened.”
“They rudely talked to me over the phone and were rude about all affairs.”
“They did an amazing job with putting a new handle on and fixing my steering wheel.”
“Horrible customer service and clearly don't provide good service.”
“They’ve always been honest, upfront, professional, and friendly.”
“This was my first experience with a mechanic shop, and it felt like a scam.”
“Fast service, reasonable prices, and friendly staff members.”
“They offer fantastic customer service, never overcharge, and never do anything without your permission.”
“They are honest and the job was completed quick and accurately.”
“Hopefully good work but too many delays.”
“If you’re looking for an auto shop I recommend 6 to 6!”
“ey will price gouge everything and screw you over for small repairs, wouldn't recommend to anyone who doesn't know much about vehicles since they will…”
“I greatly appreciated the communication, professionalism and expertise that 6 To 6 provided for my Honda CRV.”
People customers mention
Dean12 reviews
Steve9 reviews
Eric5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 6 to 6 Auto Service for 8 kinds of job. Pick one to see what they paid and said.
Anastazia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I had the worst thing that could ever happen to my car when someone decided to pop the lock off and steal my car. So when I had to get repairs I was still bumped out that it happened. Everyone at 6 to 6 was very communicative and kind which helped me feel better about what happened. They did an amazing job with…
Reasonable priceSteering & suspension replacementService not listed
XylinaLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Friendly gentlemen, all paperwork is very detailed so you know what you're getting. I'm a transfer from Agee's and they spoiled me, so I was hesitant to have to go somewhere new...but I've had a great experience so far.
Yuriy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I’ve been using 6 to 6 Auto Service for about 15 years and have never been disappointed. Most recently, they serviced my Jeep Compass, fixing an oil leak, replacing the radiator, and installing new brake pads and rotors. While replacing the radiator, they also found a leak in the A/C system and repaired it at no…
Shannon10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
6 to 6 is my go to for auto maintenance. The staff is very friendly and knowledgeable. They give you an estimate and charges are what they tell you. The loaner car program helps so much!
Reasonable priceTires
JonathanLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Once again, 6 to 6 is stellar. They offer fantastic customer service, never overcharge, and never do anything without your permission. The best mechanics I've ever used, period.
TiresAuto exhaust system repairTire rotations
Martin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I greatly appreciated the communication, professionalism and expertise that 6 To 6 provided for my Honda CRV. They really are very friendly and want to provide good service.
I had the worst thing that could ever happen to my car when someone decided to pop the lock off and steal my car. So when I had to get repairs I was still bumped out that it happened. Everyone at 6 to 6 was very communicative and kind which helped me feel better about what happened. They did an amazing job with putting a new handle on and fixing my steering wheel. Highly recommend.
Price assessment: Reasonable price
Services: Steering & suspension replacement, Service not listed
Michael Mattison10 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Friendly gentlemen, all paperwork is very detailed so you know what you're getting. I'm a transfer from Agee's and they spoiled me, so I was hesitant to have to go somewhere new...but I've had a great experience so far.
Response from the owner · 2 weeks ago
Welcome Xylina and Thanks for the review! We will take Great care of you and your car.
Yuriy Fomin2 reviewsiTotal number of Google reviews Yuriy has written across all businesses on Google Maps, not just this one.
I’ve been using 6 to 6 Auto Service for about 15 years and have never been disappointed. Most recently, they serviced my Jeep Compass, fixing an oil leak, replacing the radiator, and installing new brake pads and rotors. While replacing the radiator, they also found a leak in the A/C system and repaired it at no additional charge.
They’ve always been honest, upfront, professional, and friendly. I really appreciate having a shop I can trust to do the job right and treat their customers fairly. Highly recommended!
Positive: Punctuality, Quality, Professionalism, Value
Services: Brakes, Electrical repair, General repairs & maintenance, Oil change, Tires, Auto engine tuning
Response from the owner · 5 years ago
Thank you Yuriy for your recommendation! We appreciate your trust in us.
Liam Tvrdy1 reviewiTotal number of Google reviews Liam has written across all businesses on Google Maps, not just this one.
6 to 6 is my go to for auto maintenance. The staff is very friendly and knowledgeable. They give you an estimate and charges are what they tell you. The loaner car program helps so much!
Price assessment: Reasonable price
Services: Tires
Response from the owner · a month ago
Thanks Shannon! The Loaners Cars are super handy when you need a car while yours is at the shop. Another Great reason to chose 6 to 6 Auto Service.
Jonathan ReddingLocal Guide · 13 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Once again, 6 to 6 is stellar. They offer fantastic customer service, never overcharge, and never do anything without your permission. The best mechanics I've ever used, period.
Services: Tires, Auto exhaust system repair, Tire rotations, Engine repair, A/C installation & repair, Air conditioning, Vehicle safety inspection
Response from the owner · 7 years ago
Thank you so much for the review and the recommendation, Jonathan!
Becky Tegeler2 reviewsiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
I greatly appreciated the communication, professionalism and expertise that 6 To 6 provided for my Honda CRV. They really are very friendly and want to provide good service.
Price assessment: Reasonable price
Services: General repairs & maintenance, Oil change
