Auto body shop · Santa Maria, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★101 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers consistently highlight the shop's professional communication, efficient turnaround, and high-quality paint matching for collision and cosmetic repairs. Customers frequently note that staff assisted with insurance claims and provided detailed updates throughout the process. While all provided excerpts are five-star, no specific patterns of criticism emerge from the text.
Google rating: 5.0 out of 5 from 101 reviews (100% five-star).
Reviews on this page: 101 Google reviews (98 with written comments, 23 with photos).
Owner responses: the business replied to 27% of reviews.
Most recent review: October 22, 2026.
Service: Auto Repair Shop serving Santa Maria, California.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
805 Body Works, Inc.Auto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.805 Body Works, Inc.: 100/100 on this factor. Category median: 89.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.805 Body Works, Inc.: 98/100 on this factor. Category median: 86.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.805 Body Works, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.805 Body Works, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
101 Google reviews we collected
5.0of 5
5 stars101100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 98 written reviews
99%praise
Praise21699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3385%
Reasonable410%
Overpriced00%
Not sure25%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend5425%
Quality & results5023%
Staff & attitude4219%
Speed & response3114%
Communication2311%
Price & value105%
Honesty & trust94%
What customers talk about
We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would definitely recommend this body shop to anyone who needs collision repairs.”
“I had a great experience with this body shop from start to finish.”
“I want to thank Steve and Vanessa for a beautiful job done on my damaged vehicle.”
“Everyone was professional, helpful, and took the time to keep me informed throughout the repair process.”
“Steve and his team made quick work of the repairs while being very helpful and professional along the way.”
“The staff was very communicative and worked hard to make sure my questions and concerns were addressed.”
“Fixed my front number and gave me a great deal Steve will work with you to get the best price!”
“You can totally trust Steve and Venessa to make your dreams come true!”
People customers mention
Steve17 reviews
Vanessa13 reviews
Tesla3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 805 Body Works, Inc. for 2 kinds of job. Pick one to see what they paid and said.
KKatrina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a great experience with this body shop from start to finish. Everyone was professional, helpful, and took the time to keep me informed throughout the repair process.
My vehicle required extensive repairs, and I really appreciated the care and attention to detail that went into getting everything completed.…
Great pricePaintingBody & TrimService not listed
MMurielLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Steve and Vanessa are amazing!!! The entire process was so easy to navigate through. They’re extremely accessible and accommodating.
Steve and his staff did an outstanding job overall, matched the paint perfectly. Cannot recommend them enough, this is def the place to go!!!
PaintingBody & Trim
GGregory9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We brought our Jeep GC in for some hit and run damage. What we got back looks like a new car. These guys are incredible and our insurance company said they were a pleasure to work with. They are the best in town and a great locally owned business!
Great pricePaintingBody & Trim
Jjohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
My 2007 Honda Pilot looks like a new car after Steve and the guys installed the new bumper. They even washed it and made the tires look like brand new. Thanks so much
DDani3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Best service ever, everyone was super friendly. My car was vacuumed even though the work was on the exterior! So impressed with how it came out my car looks better than it did before the accident thank you so much
Not surePaintingBody & Trim
JJoel5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent and fast service. Definitely recommend them for all auto body work needed.
I had a great experience with this body shop from start to finish. Everyone was professional, helpful, and took the time to keep me informed throughout the repair process.
My vehicle required extensive repairs, and I really appreciated the care and attention to detail that went into getting everything completed. The staff was very communicative and worked hard to make sure my questions and concerns were addressed.
I especially appreciated how helpful and courteous everyone was during the process. They made what could have been a very stressful situation much easier to deal with.
My vehicle looks great, and I’m very happy with the work that was done. I would definitely recommend this body shop to anyone who needs collision repairs. Thank you to the entire team for taking care of my vehicle and helping me through the process!
Price assessment: Great price
Services: Painting, Body & Trim, Service not listed
M
Muriel DiazLocal Guide · 12 reviewsiTotal number of Google reviews Muriel has written across all businesses on Google Maps, not just this one.
Steve and Vanessa are amazing!!! The entire process was so easy to navigate through. They’re extremely accessible and accommodating.
Steve and his staff did an outstanding job overall, matched the paint perfectly. Cannot recommend them enough, this is def the place to go!!!
Services: Painting, Body & Trim
G
Gregory Reed9 reviewsiTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
We brought our Jeep GC in for some hit and run damage. What we got back looks like a new car. These guys are incredible and our insurance company said they were a pleasure to work with. They are the best in town and a great locally owned business!
Price assessment: Great price
Services: Painting, Body & Trim
J
john sylvester1 reviewiTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
My 2007 Honda Pilot looks like a new car after Steve and the guys installed the new bumper. They even washed it and made the tires look like brand new. Thanks so much
D
Dani DeLauer3 reviewsiTotal number of Google reviews Dani has written across all businesses on Google Maps, not just this one.
Best service ever, everyone was super friendly. My car was vacuumed even though the work was on the exterior! So impressed with how it came out my car looks better than it did before the accident thank you so much
Price assessment: Not sure
Services: Painting, Body & Trim
A
Aldo Vivar1 reviewiTotal number of Google reviews Aldo has written across all businesses on Google Maps, not just this one.
I came to 805 Body Works when someone hit my wifes car and the service that we received was nothing short of extraordinary. Steve and his team made quick work of the repairs while being very helpful and professional along the way. If you have a vehicle that needs body work done, I wouldn’t recommend anyone else other than 805 Body Works!!! Thank you Steve for all your help, we are so happy with the work you and your team provided!
Services: Painting, Body & Trim
C
Chris Guerrero6 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I brought my truck to this facility after a minor incident with my fifth-wheel trailer. Steve and Vanessa provided excellent care for both me and my truck. They maintained clear and effective communication throughout the repair process and handled all interactions with my insurance for any necessary additional repairs. I am very satisfied with the quality of the work and the meticulous attention to detail that was applied. My truck looks even better than it did before. I highly recommend 805 Bodyworks for all your collision repair needs.
