Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers highlight the company's prompt response times, often completing repairs or installations within 24 hours of contact. Reviewers frequently cite clear communication, reasonable pricing, and professional conduct during inspections and installations for services including roof replacements, gutter work, and leak repairs. One low-star review criticized the company for allegedly causing interior water damage and using inadequate equipment to dry out the affected area.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
233 Google reviews we collected
Phrases our text analysis found in 212 written reviews
Price verdicts customers left with their Google review
Middle half of what 31 customers paid ($927–$12k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brian was super helpful and I would 100% recommend them!”
“Would not recommend using if you appreciate your home.”
“Great organization, Jason Dores well versed and kind hearted person with the customer as priority one.”
“Jason was easy to work with; personable, professional, punctual, and he did a great job keeping me updated on the process.”
“Jason handled everything from the inspection to the installation easy to work with, very detail oriented, and attentive to the need of the customer.”
“He took the time to explain what was going on and gave me different options for getting the problem taken care of.”
“Jason spent a great deal of time reassuring me details would be taken care of properly.”
“I truly appreciated how honest, helpful, and professional he was throughout the entire process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 843 Roof LLC for 7 kinds of job. Pick one to see what they paid and said.
Great organization, Jason Dores well versed and kind hearted person with the customer as priority one. Jason handled everything from the inspection to the installation easy to work with, very detail oriented, and attentive to the need of the customer.... I would give a sixth star but they only allow five.... Thanks again Jason.....
I had a leak around my chimney, and Zach from 843 Roof came out to take a look. From the moment he arrived, he was very professional, respectful, and knowledgeable. He took the time to explain what was going on and gave me different options for getting the problem taken care of. I truly appreciated how honest,…
Referred Zach Butler for two projects this month with no complaints. Would highly recommend Zach and 843roof to anyone. Communication, promptness and completion of work was superb!
I have used 843 Roof twice now. GREAT quality work and price!! Very responsive!! Jason and Brian are a pleasure to work with and go above and beyond what I expected. I will definitely use them again when I need roofing work!!
Ben and his team did a great job - responded quickly and professionally and got the work done the same day at a very reasonable rate. Definitely would recommend!
Absolutely great experience having a roof replaced. Just make a call, have them give you an estimate, and a few days later, BOOM, new roof. Fantastic guys! Highly recommend them. They are also great for other interior and exterior jobs.
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 29 | $9.3k–$18k |
| Roof repair for storm & wind damage | 18 | $784–$18k |
| Roof repair | 15 | $613–$8.1k |
| Roof damage repair | 14 | — |
| Roof inspection | 13 | — |
| Gutter installation | 7 | $613–$3.0k |
| Attic venting repairs | 5 | — |
5.0 ★★★★★ 233 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We had a small soffit & fascia siding repair that was resolved with a few nails. Zach made the repair immediately. Very thankful.
Zach came out and did job same day I called. Very respectful and professional! Gutter removal
Incredible work and communication. Brian was super helpful and I would 100% recommend them!
Great organization, Jason Dores well versed and kind hearted person with the customer as priority one. Jason handled everything from the inspection to the installation easy to work with, very detail oriented, and attentive to the need of the customer.... I would give a sixth star but they only allow five.... Thanks again Jason.....
I had a leak around my chimney, and Zach from 843 Roof came out to take a look. From the moment he arrived, he was very professional, respectful, and knowledgeable. He took the time to explain what was going on and gave me different options for getting the problem taken care of. I truly appreciated how honest, helpful, and professional he was throughout the entire process. It’s not always easy to find someone who genuinely cares about doing a great job and making sure the customer understands everything. Thank you, Zach, for coming out and helping me with my chimney leak. I truly appreciate your time, professionalism, and excellent service. I would definitely recommend 843 Roof to anyone who needs roofing work!
Referred Zach Butler for two projects this month with no complaints. Would highly recommend Zach and 843roof to anyone. Communication, promptness and completion of work was superb!
Only the best in the 843! 843 roof! Thank you!
Great experience with 843 Roof. Jason was easy to work with; personable, professional, punctual, and he did a great job keeping me updated on the process. Would absolutely recommend to my friends for their roofing needs.
Can’t say enough about Jason and the crew he had at our house. I was in the construction business in another state before coming to Mt Pleasant so I am familiar with the contracting business and know roofing can be complicated and it’s much more than new shingles that look good. Jason spent a great deal of time reassuring me details would be taken care of properly. He also pointed out areas we should consider such as treating a section of metal roof, a section of wooden roof over a grill porch, installing new metal valleys and sanding/painting three metal chimney caps. The crew was outstanding and did this job in the hottest week of July without cutting corners. Tarped our yard, driveway, pool and front stairs. Super clean up job. All supervised and in several case performed by Jason. I knew about what to expect for pricing and cancelled appointments with three other companies after receiving Jason’s proposal before the second appointment could get here. I couldn’t be more pleased with the final product we got from 843roof.
I have used 843 Roof twice now. GREAT quality work and price!! Very responsive!! Jason and Brian are a pleasure to work with and go above and beyond what I expected. I will definitely use them again when I need roofing work!!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
