PROPERTY MANAGEMENT COMPANIES · MEMPHIS, TN
901 Real Estate Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%30+10.5Reliability 15%16+2.4Craft & service 20%33+6.6Value 10%26+2.6Momentum 8%11+0.9Track record 7%72+5Accountability 5%91+4.6Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

901 Real Estate Services

Better than 24% of property management companies · #31 of 41

4.8★202 Google reviewsGoogle star rating as shown on Google Maps.
4.20★last 12 monthsAverage stars on reviews from the last 12 months only.
10.2%1–2★ in 2 yrs (avg 5.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
89%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

No written reviews mention this job yet.

vs category

Blue = 901, grey = property management companies average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (6 reviews)2024-Q3: 5.00★ (3 reviews)2024-Q4: 3.60★ (5 reviews)2025-Q1: 4.00★ (3 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 4.20★ (5 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 4.00★ (8 reviews)2026-Q2: 3.00★ (2 reviews)2026-Q3: 5.00★ (2 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%30+10.5Reliability 15%16+2.4Craft & service 20%33+6.6Value 10%26+2.6Momentum 8%11+0.9Track record 7%72+5Accountability 5%91+4.6Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
30
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
33
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
26
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
11
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
72
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
91

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+7 / −2
Professionalism
+9 / −1
Responsiveness
+9 / −1
Punctuality
+0 / −0
Value
+4 / −1

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