904Tree.com™ LLC logo

904Tree.com™ LLC

Tree service · Jacksonville, FL · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty66−3.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 49 tree trimming servicesPosition by Experts Score among all companies we track in this category. · better than 19%
4.9 ★★★★★ 226 Google reviews · 24 photos
96%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
5.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

904Tree.com™ LLC at a glance

Google reviewers rate 904Tree.com LLC 4.9 out of 5 based on 226 reviews, with the owner responding to 99 percent of them. Customers frequently highlight prompt scheduling, professional tree removal and trimming services, fair pricing, and thorough cleanup. Recurring themes include efficient communication and same-day appointments for storm damage or routine maintenance. A small number of one-star reviews cite unsolicited marketing calls and texts, along with isolated complaints regarding unauthorized tree cutting and additional charges for debris removal.

  • Google rating: 4.9 out of 5 from 226 reviews (96% five-star).
  • Reviews on this page: 226 Google reviews (200 with written comments, 45 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Tree Trimming Service serving Jacksonville, Florida.

Data from Google, last updated November 1, 2026.

Score profile vs other tree trimming services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

Satisfaction83Reliability71Craft & service99Value100Momentum66Replies to reviews100Satisfaction: 83 (median 94)Reliability: 71 (median 91)Craft & service: 99 (median 98)Value: 100 (median 100)Momentum: 66 (median 100)Replies to reviews: 100 (median 77)
904Tree.com™ LLCTree Trimming Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.904Tree.com™ LLC: 83/100 on this factor. Category median: 94.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.904Tree.com™ LLC: 71/100 on this factor. Category median: 91.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.904Tree.com™ LLC: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.904Tree.com™ LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.904Tree.com™ LLC: 66/100 on this factor. Category median: 100.B
66
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.904Tree.com™ LLC: 100/100 on this factor. Category median: 77.A
100

Bar = this company · dark tick = category median.

Star ratings

226 Google reviews we collected

  • 5 stars21796%
  • 4 stars21%
  • 3 stars00%
  • 2 stars10%
  • 1 star63%

Praise vs complaints

Phrases our text analysis found in 200 written reviews

  • Praise50698%
  • Complaints82%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2358%
  • Reasonable1538%
  • Overpriced13%
  • Not sure13%

Topic share

How often each topic comes up in the written reviews

  • Speed & response12023%
  • Quality & results9518%
  • Would recommend9118%
  • Price & value8717%
  • Staff & attitude8517%
  • Communication194%
  • Honesty & trust173%

What customers talk about

We read 200 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were quick, professional, and did a fantastic job.”
  • “Cassidy and his crew did an outstanding job and in a very short time, I would recommend his service to anyone that needs trees removed or trimmed”
    “Each one apologizing for the terrible service we had received by the previous company.”
  • “Highly recommend 904Tree if you’re looking for someone reliable, hardworking, and true to their word!”
  • “David did an excellent job of providing a reasonable quote.”
    “way overpriced”
  • “Incredible job, very professional, clean work, kind.”
  • “He answered all of my questions, followed through on everything he said he would do, and really went above and beyond to help.”
  • “This company was extremely honest and provided an amazing referral because they could not get to me that day.”

People customers mention

  • Cassidy 14 reviews
  • Boyd 8 reviews
  • Dave 6 reviews
  • David 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 904Tree.com™ LLC for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

L5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Incredible job, very professional, clean work, kind. They fit me in same day. Highly recommend this company, outstanding work

Great priceTree stump removal
Karyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Wonderful experience! Fast, impressively efficient and very personable. Exceeded my expectations and cleaned up very quickly. If we have any other tree issues, I’m definitely calling them! I couldn’t recommend more.

Reasonable priceTree trimming & pruning
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Cassidy and his crew did an outstanding job and in a very short time, I would recommend his service to anyone that needs trees removed or trimmed

Great priceTree removal
LaurenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I had a great experience with 904Tree! They were quick, professional, and did a fantastic job. He answered all of my questions, followed through on everything he said he would do, and really went above and beyond to help. They even took the time to remove a couple of massive poles that had concrete attached to…

Reasonable priceTree trimming & pruningTree removal
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great company will definitely use in the future great company highly recommend them had a large project they finished a big project in few hours

Great priceTree removal+ Responsiveness+ Quality+ Professionalism
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional, efficient, timely, under promise while over delivering, and pleasant to work with. David did an excellent job of providing a reasonable quote. The whole team was in and out in about 4 hours and that was for two large oaks along with a lot of cleanup. I was impressed with their work. We got our back yard back! Thanks. Highly recommended.

Customer photo from J's review
Reasonable priceTree stump removalTree trimming & pruningTree removal

Photos

Customer reviews

4.9 ★★★★★ 226 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ashley2 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Quick and efficient!

  • Price assessment: Great price
  • Services: Tree stump removal, Tree removal
Response from the owner · 4 days ago

Thanks for the review

L R5 reviewsTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Incredible job, very professional, clean work, kind. They fit me in same day. Highly recommend this company, outstanding work

  • Price assessment: Great price
  • Services: Tree stump removal
Response from the owner · a week ago

We appreciate the opportunity to work for you and thanks for the review

Kellie Leis5 reviewsTotal number of Google reviews Kellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got me scheduled quickly and did a great job. Highly recommend

  • Services: Tree trimming & pruning, Tree removal
Response from the owner · a week ago

Thanks again as always

Karyn Rusnak8 reviewsTotal number of Google reviews Karyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience! Fast, impressively efficient and very personable. Exceeded my expectations and cleaned up very quickly. If we have any other tree issues, I’m definitely calling them! I couldn’t recommend more.

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · 2 weeks ago

904tree.com thanks you for the opportunity to work for you and appreciate the 5 star review

Ann Jones1 reviewTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cassidy and his crew did an outstanding job and in a very short time, I would recommend his service to anyone that needs trees removed or trimmed

  • Price assessment: Great price
  • Services: Tree removal
Response from the owner · 3 years ago

Thank you for the opportunity to work for you and make you a customer.

Lauren CTLocal Guide · 20 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with 904Tree! They were quick, professional, and did a fantastic job. He answered all of my questions, followed through on everything he said he would do, and really went above and beyond to help. They even took the time to remove a couple of massive poles that had concrete attached to them, which was definitely not an easy task. I really appreciated their willingness to go the extra mile and make sure everything was taken care of. Highly recommend 904Tree if you’re looking for someone reliable, hardworking, and true to their word!

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning, Tree removal
Response from the owner · 4 weeks ago

We thank you for the five star review and the opportunity to remove the problem trees and open up your new home if your ever need us you know how to reach us. Always thanks for the work and my guys appreciate the tip you gave them.

Brandon Jones7 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company will definitely use in the future great company highly recommend them had a large project they finished a big project in few hours

  • Price assessment: Great price
  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: Tree removal
  • Services: Tree removal
Response from the owner · a year ago

Hello Brandon and thanks for the 5-Star Review here on our Google Account. Need something again -plz call us again.

J Butler5 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, efficient, timely, under promise while over delivering, and pleasant to work with. David did an excellent job of providing a reasonable quote. The whole team was in and out in about 4 hours and that was for two large oaks along with a lot of cleanup. I was impressed with their work. We got our back yard back! Thanks. Highly recommended.

  • Price assessment: Reasonable price
  • Services: Tree stump removal, Tree trimming & pruning, Tree removal, Service not listed
Response from the owner · a month ago

We thank you for the opportunity to work for you and trusting 904tree.com to give your yard life

Richard Leasure3 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I contacted David at 904Tree on Monday. He came out and gave me an estimate which I accepted and came out Wednesday and completed the job in a couple hours. David and his crew, who I didn't get their names, we're very professional and all worked hard to get the job done. Also safety played a huge role in their work.I am very satisfied with their work and highly recommend 904Tree.

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · a month ago

Hello Richard, and thanks for the very detailed and 5-Star review here on our Google Account. Glad all worked out well, and that we could also help your neighbors while we were there. Good Meeting You! Call again when you need anything. Thanks.

Charles Pitts8 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with this tree company. They came out promptly, gave me a fair quote, and got me on the schedule quickly to take down two oak trees. The crew did a clean, professional job. Highly recommend!

  • Price assessment: Great price
  • Services: Tree stump removal, Tree removal
Response from the owner · a month ago

We thank you for the five star review . Feel free to call us or refer a friend if they need us we greatly appreciate the opportunity to work for you.

904Tree.com™ LLC on Google Maps →

Business details