Heating contractor · Anchorage, AK · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%82+12.5Craft & service penalty98−0.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 28 pipe repair servicesiPosition by Experts Score among all companies we track in this category. · better than 67%
4.9★★★★★68 Google reviews · 3 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
25%reviews answered by the owner
$490typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate 907 Heating & Plumbing 4.9 out of 5 based on 68 reviews, with the owner responding to 25 percent of them. Customers frequently cite punctuality, same-day availability, clear communication, and detailed quotes for services like furnace installation, water heater replacement, and freeze damage repair. While most feedback highlights professional execution and on-time completion, one low-star review criticized the initial quote for being too high relative to the required work.
Google rating: 4.9 out of 5 from 68 reviews (99% five-star).
Reviews on this page: 68 Google reviews (53 with written comments).
Owner responses: the business replied to 25% of reviews.
Most recent review: October 16, 2026.
Service: Pipe Repair Service serving Anchorage, Alaska.
Data from Google, last updated November 1, 2026.
Score profile vs other pipe repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
907 Heating & PlumbingPipe Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.907 Heating & Plumbing: 96/100 on this factor. Category median: 90.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.907 Heating & Plumbing: 93/100 on this factor. Category median: 88.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.907 Heating & Plumbing: 98/100 on this factor. Category median: 92.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.907 Heating & Plumbing: 82/100 on this factor. Category median: 99.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.907 Heating & Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6799%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
99%praise
Praise11999%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable480%
Overpriced00%
Not sure00%
$490+2% vs typical pipe repair services
Middle half of what 3 customers paid ($344–$2.5k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2723%
Speed & response2622%
Quality & results2521%
Would recommend2319%
Honesty & trust87%
Price & value76%
Communication43%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everett handled every stage professionally and never made us feel rushed, even as the scope of the project grew.”
“He has excellent communication, showed up on time with everything needed to get the job done.”
“I know that when I call on 907 Heating & Plumbing I am getting the highest quality work that is out there.”
“I would absolutely recommend Everett and his team, especially for a large or complicated plumbing job.”
“erything we’ve gone through with this house, having a plumber who was dependable, communicative, patient, and willing to work through a complicated in…”
“There were no surprises, and his pricing was very reasonable.”
“He communicated with them multiple times and provided very detailed plumbing reports and documentation explaining the damage, necessary repairs, and w…”
People customers mention
Everett8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 907 Heating & Plumbing for 8 kinds of job. Pick one to see what they paid and said.
LLeonLocal Guide · 222 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Heat failed(thermostat), tried to fix, needed help. Fast dispatch, got new Tech AND the owner. Fixed us right up. Fantastic Service! New number 1 on my roster.
Paid $200–400Reasonable price
DDebbie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
907 Heating and plumbing gave me exceptional customer service! Austin was Great! Punctual, concise and thorough. He got my heater up and running and I feel secure that I’m ready for Winter! Keep up the good work 907 Heating and plumbing!
Heat failed(thermostat), tried to fix, needed help. Fast dispatch, got new Tech AND the owner. Fixed us right up. Fantastic Service! New number 1 on my roster.
Price assessment: Reasonable price
Price: $200–400
Response from the owner · a week ago
We're always happy to help. Thank you for the great review, Mike!
A
Andrew McMillan6 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about Everett and his team. After our home suffered extensive damage from frozen baseboards last winter, Everett was the only plumber in town willing to take on the repair, and I’m extremely grateful that he did.
Because this was a large insurance claim, the plumbing work had to be completed in multiple stages. What started as repairing the freeze damage ultimately turned into replacing all of the baseboards throughout the entire house, which was a very big job. Everett handled every stage professionally and never made us feel rushed, even as the scope of the project grew.
One thing that really stood out was how well Everett worked with our insurance company. He communicated with them multiple times and provided very detailed plumbing reports and documentation explaining the damage, necessary repairs, and work being performed. Anyone who has dealt with a major insurance claim knows how valuable that is. He was always patient, well-spoken, and willing to explain exactly what was happening.
The quality of the work was equally impressive. Everett and his team used quality parts and materials, and the installation was extremely clean and professional. You can tell they take pride in doing the job correctly rather than simply getting it done.
We’re currently in the final stages of rebuilding the house, with drywall and bathroom fixtures still being replaced and installed. Once everything is ready, I’m hoping to have Everett come back to handle the remaining plumbing work.
After everything we’ve gone through with this house, having a plumber who was dependable, communicative, patient, and willing to work through a complicated insurance repair made a huge difference. I would absolutely recommend Everett and his team, especially for a large or complicated plumbing job.
Response from the owner · a week ago
We appreciate your review, Andrew. Thank you!
D
Debbie Jordan5 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
907 Heating and plumbing gave me exceptional customer service! Austin was Great! Punctual, concise and thorough. He got my heater up and running and I feel secure that I’m ready for Winter! Keep up the good work 907 Heating and plumbing!
Price assessment: Great price
Price: $400–600
Response from the owner · 3 months ago
We're always happy to help. Thank you, Debbie!
D
Dillon Baldiviez4 reviewsiTotal number of Google reviews Dillon has written across all businesses on Google Maps, not just this one.
I know that when I call on 907 Heating & Plumbing I am getting the highest quality work that is out there. No shortcuts or patch jobs, just exceptional work, from a company I have trusted for years.
Response from the owner · 3 months ago
We appreciate your review. Thank you for trusting 907 Heating & Plumbing!
N
Neil Gotschall2 reviewsiTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Great service! Everet was able to work us in on short notice for a water heater replacement. He has excellent communication, showed up on time with everything needed to get the job done. New tank and fittings looks great! It is easy to tell he takes great pride in his work. Reliable and professional, highly recommend.
Response from the owner · 3 months ago
We sincerely appreciate your review. Thank you for trusting 907 Heating & Plumbing!
N
Nathan Fowler III5 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Would highly recommend Everett & the 907 crew. We had a softener system & garage shop sink installed with 907. Everett is very good at communicating about the job & scheduling. Their work was also excellent!
M
Mb 26263 reviewsiTotal number of Google reviews Mb has written across all businesses on Google Maps, not just this one.