How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%95+13.4Replies to reviews 7%95+6.7Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE911 Service Today
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,005 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired 911 Service Today for 8 kinds of job.
911 Service Today for microwave repair
Clear ✕All 12 Google reviews tagged “Microwave repair”
Drew and team are awesome. Highly recommend 911 appliance repair.
Very pleased with the work done by Blair and Stanley. They were right on time and did an outstanding job. Highly recommended!
Andrew and Kevin were professional, knowledgeable and went above and beyond to make sure our appliances were working correctly. They fixed our microwave super fast and with a great sense of humor! Will definitely be using this service again.
911 Service today quickly and economically fixed our refrigerator. The service technician- Blair- was very friendly and professional. They kept me informed as to our technician’s arrival time. All in all, a great experience!
Second time I used 911 Service Today. Tech is very knowledgeable, friendly and efficient and they are very responsive. The only negative I would say is that they sent 2 techs for the repair suggesting they would have to take the microwave down from the mount which they did not have to do and I suspect they knew…
Guys came out and did a great job. Professional and friendly. Couldn’t have asked for a better experience. Highly recommend
All the people were excellent!!
My expensive microwave said the door was open despite being closed. The 911 technician tested the switches and determined they were good. Upon further troubleshooting, he found the door latches needed replacement. Parts were ordered next day. Once parts arrived the technician returned and quickly made the repair.…
We had issues with multiple appliances after moving into our home, and Arik from 911 was terrific at solving the problems quickly. While it should be expected yet rarely happens, he was consistently timely and very efficient. Because of his great service, we addressed issues in more appliances than we originally…
Blair from 911 diagnosed and fixed both our dishwasher and our microwave. The appliances are only a few years old, so he suggested calling Whirlpool to request complimentary parts even though the units were out of warranty. That worked, which was a huge cost savings, especially for the dishwasher. Whirlpool kept…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 114 | $196–$536 |
| Washing machine repair | 56 | $132–$365 |
| Dryer repair | 47 | $146–$334 |
| Dishwasher repair | 44 | $153–$340 |
| Washer/dryer repair | 29 | $225–$377 |
| Refrigerator repair | 28 | $209–$379 |
| Oven repair | 24 | $221–$506 |
| Stove, cooktop & oven repair | 22 | $275–$705 |