How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%95+13.4Replies to reviews 7%95+6.7Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE911 Service Today
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,005 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired 911 Service Today for 8 kinds of job.
911 Service Today for oven repair
Clear ✕All 24 Google reviews tagged “Oven repair” · showing 20
No one would touch our high-end appliances until we found this company. We have always been pleased with the results and the technicians are very knowledgeable. They are worth the wait and the cost.
Stanley was super friendly and helpful! Was in and out in no time!
I don’t like writing bad reviews, but this place has earned it. I’m a property manager and over the last few months place seems to have gone downhill. It’s tough to get a hold of anyone, when you do get a hold of them to get your details wrong, work gets rescheduled, etc. but the true problem involves communication.…
Very responsive and professional. Blair was fabulous! I am so glad i found this company. They will now be my go to repair people.
Blair was phenomenal! I’ve worked with him on several occasions, and he consistently shows up on time and provides friendly, professional service. 911 Service is a company I trust completely and highly recommend.
Blair was very professional. He diagnosed the problem and will order a part to make the repair. I would highly recommend this company
One of the broilers on our Thermador range stopped working and I called 911 Service Today to see if they could help. They promptly got us on the schedule for that week and the technician showed up promptly and quickly identified the issue. We got a quote for the part and repair which we felt was super reasonable.…
I have used 911 Service Today for several repairs to appliances in my home over the past couple of years and they have always been a pleasure to work with! Blair is very knowledgeable and professional. I just wish the companies who made my appliances would just stop giving them business!
Blair came out around 12:30. He was very personable and professional. He was efficient and thorough. It was a pleasure meeting him.
Got here quickly, got the repair done in one visit. Friendly and communicated well
I have used 911 service before and they have always been good. Had an issue with my stove which is relatively new but out of warranty. He was able to determine what the issue was very quickly and fixed it. Also provided some additional tips on the appliance. Excellent service very friendly. Will use them again. Arik was very good.
Jaime was professional, courteous and figured out why washer was clanking. A panel inside top washer had come off and hanging inside! Incredible, thank you.
Everything about this experience was terrific. We got a return call very promptly; the technician was EXACTLY on time; and everything was fixed perfectly.
Definitely Call Them... they were wonderful. Very quickly took care of us. Affordable and knowledgeable. We will definitely use them agian!
Blair is an outstanding service technician. He is polite, knowledgeable, and shows up on time. I have used them several time and I give them an A+ rating every time. I will only use them for my broken appliances. They are number one!
Great people, and always on time. Problem fixed the first time every time. Give them a call.
I have used 911 on four occasions on different appliances. On each and every one, they were prompt, professional and more importantly, they fixed my problem the first time. I recommend them highly. A special shout out to our tech, Andrew, and to their superior support staff who answer the phones and schedule…
The pilot light wouldn't light so I couldn't use oven. They arrived a little earlier than expected. They got oven fixed & now I can bake.
I was beyond impressed with the quality of customer service and repair service I received from 911 Service today. They were very professional, on-time, and even called to follow up after the repair. You will not be disappointed.
Wonderful people to work with and very knowledgeable repairmen. This company is my go to when needing repairs on my appliances. Highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 114 | $196–$536 |
| Washing machine repair | 56 | $132–$365 |
| Dryer repair | 47 | $146–$334 |
| Dishwasher repair | 44 | $153–$340 |
| Washer/dryer repair | 29 | $225–$377 |
| Refrigerator repair | 28 | $209–$379 |
| Oven repair | 24 | $221–$506 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
