How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%95+13.4Replies to reviews 7%95+6.7Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE911 Service Today
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,005 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired 911 Service Today for 8 kinds of job.
911 Service Today for refrigerator/freezer repair
Clear ✕All 114 Google reviews tagged “Refrigerator/freezer repair” · showing 20
Came on time, very helpful with our Repair, took time to explain any further service that might be needed. Friendly service
Technicians Blair and Stan have been to my home a number of times for appliance repairs and they are always professional, personable, and able to get the job done in a timely manner. I would 100% recommend 911 Service Today for any of your appliance repair needs.
They were knowledgeable, courteous, and explained what the defect was.
Diagnosed and installed the replacement parts efficiently with great care for the surrounding area of the kitchen.
I had a great experience with Service Today and my technician Kevin. Kevin was prompt, polite, efficient and expert at diagnosing and repairing my refrigerator issue! I highly recommend Kevin and Service today!
Amazing experience will def use them for all my appliance needs. They came out quickly and fixed the issue quick and easy, tech was so nice and pleasant. You def want to use this company !
Great service! Anna scheduled me in the same day I called and Drew fixed the fridge cooling problem right away. Had a replacement fan on his truck so no waiting for parts. Highly recommend.
I highly recommend! VERY pleased with the entire process for my recent refrigerator repair. Shout out to the technician Torrey for dealing with my frozen 10-year old GE, twice. Everyone was very professional. An all around good experience. Would use again.
Booked appt.,tech responded quickly, and repairs were made. Tech was friendly and professional.
Jamie was very professional and helpful! Was at house within 30 minutes of calling.
Stan Koliski did a great job. He was honest, very impressive. We are referring him to my brother in law. Thank you Stan.
Stan came over to help with our ice machine in the fridge today. He was super professional. I asked him if there’s anything I should know about fridge maintenance and he taught me three different things. Would highly recommend Stan
Thanks so much to Blair and his helper (so sorry I couldn’t remember his name).
I had a fantastic experience with 911 Service Today, Scheduling with the office was easy, communication was great, and Arik our technician arrived on time and fully prepared. He was friendly, professional, and very experienced. The repair was completed quickly and correctly, and everything was left clean afterward.…
Eric came out last year, frustrated b/c the fridge is still not level, doesn’t close. Told me my floor was not level. Floor is level. Eric did not want to take the time to level the appliance.
James was able to quickly diagnose the problem (a clogged drain line) and quickly fixed it. Both James and the scheduler were very pleasant to work with. I’d highly recommend 911 Service Today!!!
Wow! Thank you, 911 Service Today. You have earned a new customer. In one morning I went from using one repair company to another. I reached out to a company we had been using for more than 20 years and between the texts, messages and the AI bot I couldn't get an actual human being to call me back. A friend…
On time. Professional. Fixed the issue. Highly recommend!
Great service and very professional. Fixed my refrigerator and cleaned up all their mess.
Blair is awesome! Very knowledgeable. He solved my frig problem in no time at all!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 114 | $196–$536 |
| Washing machine repair | 56 | $132–$365 |
| Dryer repair | 47 | $146–$334 |
| Dishwasher repair | 44 | $153–$340 |
| Washer/dryer repair | 29 | $225–$377 |
| Refrigerator repair | 28 | $209–$379 |
| Oven repair | 24 | $221–$506 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
