How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%95+13.4Replies to reviews 7%95+6.7Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE911 Service Today
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,005 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired 911 Service Today for 8 kinds of job.
911 Service Today for stove, cooktop & oven repair
Clear ✕All 22 Google reviews tagged “Stove, cooktop & oven repair” · showing 20
I had a Hestan grill repaired. The igniters were intermittently working. 911 does a great job communicating throughout the scheduling, dispatch and repair. Work was quickly performed and James was great on site. The work was under warranty.
Great service! Technician was friendly and knowledgeable!
They were able to diagnose the problem on the first visit, and order the parts to make the repair on a subsequent visit. Everything was handled professionally and quickly.
Drew and team are awesome. Highly recommend 911 appliance repair.
Jamie was prompt, courteous, and competent! We appreciate his sensitivity to cost, too.
James was efficient, friendly and knowledgeable. He quickly assessed the problem and fixed it. Highly recommend 911 Services
Torry was our Technician and he was very courteous and helpful.
They saved us and our oven. We were very pleased with our service call. Completed the diagnostic and had the part for our model. Happy all around.
Great team. Reliable friendly and good value. Have used this company three times now. Highly recommend for appliance repair!
Both technicians were friendly and professional. My oven issues were successfully resolved. Thanks!
I had major problems with my stove. Kitchaid directed me to 911Repair. I contacted them and made an appointment and the company scheduled one right away. Very courteous technicians came out promptly. The main office called me beforehand to let me know technicians were on their way. They diagnosed the problem…
James Esper was “excellence at Work!”
10 out of 10 experience. Fast and very friendly!
Friendly techs and got my stove working again
The reception was immorally responsive, kind, intelligent. Allowed me to tell her what was going on and didn’t want to gouge me with a lot of repair charges coming in and coming back. Trusted me and ordered the part we needed. The repairmen showed up ON TIME and we’re respectful of our home, kind, had good humor,…
The service technician and his assistant were both polite, professional and prepared. They were knowledgeable about the appliance, determined the problem quickly and had the part on hand to make the repair. And they were quite helpful in advising what to do to prevent future issues. I highly recommend 911Service
We were impressed with our technician, who knew everything about our Bertazzoni gas stove. Diagnosed our issue and ordered the part. They ordered and installed the part ASAP. The technician was efficient and explained what he was doing to our stove , cleaned up after the job !! Excellent Job If you have issues with your stove call 911
Fast, efficient and service above and beyond.
I was beyond impressed with the quality of customer service and repair service I received from 911 Service today. They were very professional, on-time, and even called to follow up after the repair. You will not be disappointed.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 114 | $196–$536 |
| Washing machine repair | 56 | $132–$365 |
| Dryer repair | 47 | $146–$334 |
| Dishwasher repair | 44 | $153–$340 |
| Washer/dryer repair | 29 | $225–$377 |
| Refrigerator repair | 28 | $209–$379 |
| Oven repair | 24 | $221–$506 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
