How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%95+13.4Replies to reviews 7%95+6.7Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE911 Service Today
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,005 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired 911 Service Today for 8 kinds of job.
911 Service Today for washing machine repair
Clear ✕All 56 Google reviews tagged “Washing machine repair” · showing 20
Technicians Blair and Stan have been to my home a number of times for appliance repairs and they are always professional, personable, and able to get the job done in a timely manner. I would 100% recommend 911 Service Today for any of your appliance repair needs.
Jamie arrived on time and determined the washer required a part that he could order. I know 911 is a professional and well managed service.
I had an excellent experience with the technician James who repaired my washer. They arrived on time, quickly diagnosed the problem, and explained everything clearly before starting the repair. The work was completed efficiently. The technician was professional, courteous, and respectful of my home, leaving the area…
Andrew was able to diagnose the problem with my washing machine. Now waiting for an estimate for the parts and labor.
Kevin was awesome!!! Very informative!! Great to have trust in a repair company!!!
I am very pleased with 911 Service. They communicate well, schedule service that meets my needs, pricing is very competitive. Stan was the service rep and I found him to be efficient, knowledgeable, professional, friendly, and he treated our home with care. Stan is an asset to 911 Service. I am very pleased with…
Blair came to our house today to help us with our washing machine issue. We couldn’t be more pleased! He was prompt, courteous, knowledgeable and extremely helpful. Our machine could not be repaired but he gave us good advice and tips regarding a new washer as well as helping us figure out dryer venting improvement.…
Great experience. They were very communicative and got me an appointment within a couple of days of my washing machine breaking down. It took a few days to get the parts to replace the belt and shocks, but within a week, my washer was just like new.
THE BEST
Service was on time and were given an honest assessment of the situation.
My tech was such a pleasure and fixed my washing machine quickly and efficiently. Would recommend!
Two professional and efficient gentleman came on time and fixed the gasket in my LG washing machine. They came prepared, with all the tools and the part! Super efficient and friendly! They were done within an hour! Highly recommend 911 service and James Esper! They stayed to run the washer to check for leaks and…
The service technician was quick & thorough.
James Esper was very professional, friendly and shared information about yhe repair that was needed! I would highly recommend Mr Esper and you company for repairs! Marian Yarus
James (Jamie) Esper was an absolute delight! Gave an honest “diagnosis” of the issue we were having with our LG washer! Recommended not repairing as cheaper to purchase new! Appreciated his insight!
Had a heating element go out on my dryer and the shocks go out on my washer. The team came out, assessed the problem, got the parts ordered and had me back up and running in no time. Thanks!
Prompt, good communication, respectful of our home. Trustworthy technician, explained things simply, speedy diagnosis of our washer’s issue. Very knowledgeable.
Called them to fix our washer. The technician came out (Torrey)promptly. He couldn’t fix it but he ordered the parts. The parts came in and he came back. He got our washer working! Took a while but he didn’t give up. Highly highly recommend them! Everyone is courteous from the 1st phone call to the completion! Hope…
Blair did a wonderful job! Great personality, too! Fast, efficient, professional And fair. 💕
Felt totally at ease with these professionals in my home. Stanley, Jamie, and Blaire were knowledgeable, efficient and accommodating. Not to mention entertaining: My teenage son said “they should have a YouTube channel called ‘Appliance Banter’, they’d get famous”. 😆 Totally agree. Had to take time off work to make…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 114 | $196–$536 |
| Washing machine repair | 56 | $132–$365 |
| Dryer repair | 47 | $146–$334 |
| Dishwasher repair | 44 | $153–$340 |
| Washer/dryer repair | 29 | $225–$377 |
| Refrigerator repair | 28 | $209–$379 |
| Oven repair | 24 | $221–$506 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
