How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%95+13.4Replies to reviews 7%95+6.7Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE911 Service Today
Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,005 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired 911 Service Today for 8 kinds of job.
911 Service Today for washing machine repair
Clear ✕All 56 Google reviews tagged “Washing machine repair”
Technicians Blair and Stan have been to my home a number of times for appliance repairs and they are always professional, personable, and able to get the job done in a timely manner. I would 100% recommend 911 Service Today for any of your appliance repair needs.
Jamie arrived on time and determined the washer required a part that he could order. I know 911 is a professional and well managed service.
I had an excellent experience with the technician James who repaired my washer. They arrived on time, quickly diagnosed the problem, and explained everything clearly before starting the repair. The work was completed efficiently. The technician was professional, courteous, and respectful of my home, leaving the area…
Andrew was able to diagnose the problem with my washing machine. Now waiting for an estimate for the parts and labor.
Kevin was awesome!!! Very informative!! Great to have trust in a repair company!!!
I am very pleased with 911 Service. They communicate well, schedule service that meets my needs, pricing is very competitive. Stan was the service rep and I found him to be efficient, knowledgeable, professional, friendly, and he treated our home with care. Stan is an asset to 911 Service. I am very pleased with…
Blair came to our house today to help us with our washing machine issue. We couldn’t be more pleased! He was prompt, courteous, knowledgeable and extremely helpful. Our machine could not be repaired but he gave us good advice and tips regarding a new washer as well as helping us figure out dryer venting improvement.…
Great experience. They were very communicative and got me an appointment within a couple of days of my washing machine breaking down. It took a few days to get the parts to replace the belt and shocks, but within a week, my washer was just like new.
THE BEST
Service was on time and were given an honest assessment of the situation.
My tech was such a pleasure and fixed my washing machine quickly and efficiently. Would recommend!
Two professional and efficient gentleman came on time and fixed the gasket in my LG washing machine. They came prepared, with all the tools and the part! Super efficient and friendly! They were done within an hour! Highly recommend 911 service and James Esper! They stayed to run the washer to check for leaks and…
The service technician was quick & thorough.
James Esper was very professional, friendly and shared information about yhe repair that was needed! I would highly recommend Mr Esper and you company for repairs! Marian Yarus
James (Jamie) Esper was an absolute delight! Gave an honest “diagnosis” of the issue we were having with our LG washer! Recommended not repairing as cheaper to purchase new! Appreciated his insight!
Had a heating element go out on my dryer and the shocks go out on my washer. The team came out, assessed the problem, got the parts ordered and had me back up and running in no time. Thanks!
Prompt, good communication, respectful of our home. Trustworthy technician, explained things simply, speedy diagnosis of our washer’s issue. Very knowledgeable.
Called them to fix our washer. The technician came out (Torrey)promptly. He couldn’t fix it but he ordered the parts. The parts came in and he came back. He got our washer working! Took a while but he didn’t give up. Highly highly recommend them! Everyone is courteous from the 1st phone call to the completion! Hope…
Blair did a wonderful job! Great personality, too! Fast, efficient, professional And fair. 💕
Felt totally at ease with these professionals in my home. Stanley, Jamie, and Blaire were knowledgeable, efficient and accommodating. Not to mention entertaining: My teenage son said “they should have a YouTube channel called ‘Appliance Banter’, they’d get famous”. 😆 Totally agree. Had to take time off work to make…
I’ve relied on 911 Service for years, and they’ve consistently been fantastic. My favorite technician, Blair, has practically become part of the household at this point. I joke that he’s serviced every appliance in the house, along with the past and present versions of those same appliances. Blair is always…
My Wife was searching for an appliance repair company to take a look at our Maytag washing machine. She came across 911 appliance repair and sent me the info to call them. From the time I called them and them sending a technician out to us, to assess the problem and ordering the part fixing the problem, was about a…
Jamie and Blair were super efficient, professional, and friendly. I would definitely recommend 911!
Tori did excellent repair job very efficiently and quickly. very courteous, respectful and explained what they were doing very well also. Superstar !!
Blair was fantastic! He was so helpful, kind and honest. My washing machine broke and he identified the problem and gave me an honest opinion on what I should do. Rose was also very helpful on the phone and nice. I will definitely use this company again for all my appliance needs. Nice finding good/honest people again to help you.
Technicians were friendly and knowledgeable. The office staff was amazing and very helpful through the process of having my washer fixed. Def recommend!
I recommend 911 Service Today for their professional and prompt service. Tory diagnosed the problem with.my washing machine and he and Mark got it working like new. Thanks guys!
It’s a strange thing to look forward to an appliance breaking so you can have someone come service it, but then Blair is a unique repairman. At this point, 5 years and several calls later, I think of Blair as a friend. Kind, considerate, professional, Blair is also someone I spend the visit talking with. I can’t…
Absolutely prefect experience, great technician On time , respectful, knowledgeable . Used this Company several times could not be more pleased . You won’t be disappointed . Best company I’ve ever used . Thank you A+++++
My washer broke this morning and 911 and came this afternoon. I really appreciate how they worked me into the schedule. Service was excellent from the office staff to the technicians at my house.
911 Service Today came out on time to fix my washer. This business employs veterans! I received an honest and knowledgeable answer to the repair issue as well as some good information on future purchases. He even left a goodie bag on my door without even saying anything. Such a nice touch! You can trust this business!
Connie was so proactive in preordering a part so repair only requires one visit. VERY KNOWLEDGABLE!
Jamie was awesome! He was early, friendly, and knows what he is doing. Would use the service again.
They went beyond expectations
We have never had anything other than a great experience with 911 Service. The technicians are always prompt, courteous, and knowledgeable.
Blair is the best.
Arik was professional and on time. The office confirmed my appointment and special instructions. Pricing was fully explained and transparent. Thank you for fixing my washer on the first visit! Great experience. Call these folks, you will be happy!!
Jaime was professional, courteous and figured out why washer was clanking. A panel inside top washer had come off and hanging inside! Incredible, thank you.
These guys are always great. On time, professional, and extremely helpful. They are my go-to.
We were very impressed with the service person. He was on time and fixed the Refrigerator quickly. We will recommend 911 service today. Thank you for your help.
Excellent service, on-time, knowledgeable, friendly, and even follow up to make sure the repairs were good! They came back after a week to check a leak and fixed it for free. They stand behind their work, highly recommended!!
They got me on the schedule very quickly and they diagnosed by issue with in a matter of minutes. Luckily the technician said based on the test this should be under warranty. I was able to get the part under warranty and 911 came out a soon as it was delivered and knocked it out. So nice to be washing clothes in my…
I've used 911 for several appliance repairs. They are always professional and competent. Blair was fantastic. He offered advice on working with the manufacturer to help the cover the cost of my dryer that was 1 month out of warranty. I'd recommend them for any appliance repair
Arik arrived promptly and assessed the problem quickly. The problem was repaired along with tips on how to clean the dispenser drawer.
The office people were great! Brittany looked up info for me and got back to me immediately. Jamie, our technician was wonderful - he explained what was wrong, showed us and answered all of our questions. He was patient, personable, professional,punctual and prepared. Very knowledgeable. Good honest people with our…
Knowledgeable, friendly, and professional. I greatly appreciate the quick fix on my washer/dryer. Hope I don’t need to any time soon, but will contact you again when I am in need.
Eric & Jamie came out to repair my washing machine. They did a thorough evaluation, re-leveled the machine that had gotten out of wack then broke me the great news! No parts/repair was needed. The re-leveling allowed the machine to reset/re-callibrate. They didn't want to repair what wasn't broken but what they DID…
Showed up on New Year’s Eve! Even though he was busy Blair showed up with a huge smile on his face. Did the diagnostics and repaired . It was simple fix to him, he even reduced our service fee and didn’t charge us extra which was not the agreement! I would and will use them for anything we need repaired.. I sent my…
My Maytag washer had an error code that suggested I needed a repairman. I called several companies but they were booked for several weeks. I paid the extra fee for same day service and 911 was very prompt and found the problem. Less than a week later the drain pump was installed and my washer is working like new.…
Brandon was so awesome! I was confident in the diagnosis he provided and appreciated the professionalism and service. Will absolutely use 911 again.
Very good experience. Friendly positive interaction. Tech brandon was great. Emily was helpful scheduling. Glad 912 covers a wider service area then other repair companies.
Very happy with the service and technician all very professional. This is our second time and will use again if need be. Thank you very much.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 114 | $196–$536 |
| Washing machine repair | 56 | $132–$365 |
| Dryer repair | 47 | $146–$334 |
| Dishwasher repair | 44 | $153–$340 |
| Washer/dryer repair | 29 | $225–$377 |
| Refrigerator repair | 28 | $209–$379 |
| Oven repair | 24 | $221–$506 |
| Stove, cooktop & oven repair | 22 | $275–$705 |
