Primo De La CruzLocal Guide · 18 reviewsTotal number of Google reviews Primo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDennis did an great job with my home. Great prices also
A-1 Home Inspection Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Momentum penalty72−2.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 71 radon testing servicesPosition by Experts Score among all companies we track in this category. · better than 4%
4.8 ★★★★★ 95 Google reviews · 15 photos
94%five-star reviews
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Oct 2026latest review
A-1 Home Inspection Services at a glance
Google reviewers rate A-1 Home Inspection Services 4.8 out of 5 based on 95 reviews, with the owner responding to 97% of feedback. Customers frequently praise the thoroughness of full home inspections, clear communication, fair pricing, and the team's professionalism during property purchases. However, some low-star reviews criticize missed inspection points, delayed report delivery, and unprofessional conduct, including instances where inspections took significantly longer than estimated.
- Google rating: 4.8 out of 5 from 95 reviews (94% five-star).
- Reviews on this page: 95 Google reviews (90 with written comments).
- Owner responses: the business replied to 97% of reviews.
- Most recent review: October 4, 2026.
- Service: Radon Testing Service serving St. Cloud, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A-1 Home Inspection Services: 79/100 on this factor. Category median: 95.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A-1 Home Inspection Services: 74/100 on this factor. Category median: 94.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A-1 Home Inspection Services: 75/100 on this factor. Category median: 99.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A-1 Home Inspection Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A-1 Home Inspection Services: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A-1 Home Inspection Services: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
95 Google reviews we collected
- 5 stars8994%
- 4 stars00%
- 3 stars11%
- 2 stars11%
- 1 star44%
Praise vs complaints
Phrases our text analysis found in 90 written reviews
- Praise17996%
- Complaints74%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price250%
- Reasonable125%
- Overpriced00%
- Not sure125%
Topic share
How often each topic comes up in the written reviews
- Quality & results4926%
- Staff & attitude4625%
- Would recommend3318%
- Speed & response2212%
- Communication137%
- Honesty & trust126%
- Price & value116%
What customers talk about
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dennis was thorough, knowledgeable, and took the time to clearly explain what he was seeing and why it mattered.”
“…er answer the phone the report that he give me was bu handwritten all sloppy doesn’t mark the points of the inspection to send me the report I need to…”
“They came out for us last minute when we urgently needed an inspection and were incredibly responsive, professional, and kind during a very stressful situation.”
“Hello was very unprofessional I ask for full inspection and he missed some points of my inspection the technician never answer the phone the report th…”
“…ey were willing to step in on short notice and would not hesitate to recommend them to anyone needing a reliable and trustworthy inspector.…”
“They were patient letting me write down my own notes and the reports they provided the next day were in all detail.”
“They walked me through every observation and they explained the ‘why’ behind their observations.”
“Their inspection was detailed, honest, and timely, and it gave us the clarity we needed to make important decisions.”
“Great price compared to other inspection companies.”
People customers mention
- Dennis 22 reviews
- Karla 21 reviews
- Inspections 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A-1 Home Inspection Services for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★
Hello was very unprofessional I ask for full inspection and he missed some points of my inspection the technician never answer the phone the report that he give me was bu handwritten all sloppy doesn’t mark the points of the inspection to send me the report I need to wait 2 day for tat sloppy work.
Not sureMulti-unit inspections
RafLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We cannot say enough good things about Dennis and Karla. They came out for us last minute when we urgently needed an inspection and were incredibly responsive, professional, and kind during a very stressful situation. Dennis was thorough, knowledgeable, and took the time to clearly explain what he was seeing and…
Rental property inspections
Zo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Dennis does a great job doing full inspections! Phenomenal work and provides great service.
Reasonable price
ElenaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Dennis and Karla inspected the home so thoroughly that they made me feel safe and sure about the results. They walked me through every observation and they explained the ‘why’ behind their observations. I asked many questions and got detailed answers along with insights from their lengthy years of experience. They…
Great price
Virginia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent customer service, very thorough and professional. Thank you for your service.
BiancaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had an excellent experience working with Dennis & Karla! They were incredibly thorough, knowledgeable, and professional throughout the entire inspection process. They took the time to explain everything in detail and answered any question we had. The report was comprehensive, easy to understand, and delivered…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Manufactured home inspections | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 95 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Isabela Pachon1 reviewTotal number of Google reviews Isabela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic service, wonderful people
Moe Obaidat3 reviewsTotal number of Google reviews Moe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people and service! Will recommend to friends.
Jose Tarafa4 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHello was very unprofessional I ask for full inspection and he missed some points of my inspection the technician never answer the phone the report that he give me was bu handwritten all sloppy doesn’t mark the points of the inspection to send me the report I need to wait 2 day for tat sloppy work.
- Price assessment: Not sure
- Services: Multi-unit inspections
Response from the owner · 2 months ago
Every report we issue is generated through a computer, no handwritten, the photos we tag individually.If you had a problem , you should have contacted me
Raf GLocal Guide · 13 reviewsTotal number of Google reviews Raf has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe cannot say enough good things about Dennis and Karla. They came out for us last minute when we urgently needed an inspection and were incredibly responsive, professional, and kind during a very stressful situation. Dennis was thorough, knowledgeable, and took the time to clearly explain what he was seeing and why it mattered. Karla was equally helpful and supportive, and together they made the entire process feel calm and organized despite the urgency of the circumstances. Their inspection was detailed, honest, and timely, and it gave us the clarity we needed to make important decisions. We are extremely grateful they were willing to step in on short notice and would not hesitate to recommend them to anyone needing a reliable and trustworthy inspector. Thank you both again for your help — it truly meant a lot to us.
- Services: Rental property inspections
Response from the owner · 10 months ago
Was our pleasure to be of service
Zo L12 reviewsTotal number of Google reviews Zo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDennis does a great job doing full inspections! Phenomenal work and provides great service.
- Price assessment: Reasonable price
Response from the owner · 10 months ago
Thank you for the wonderful review, Zo! We’re so glad to hear that Dennis provided you with a thorough and professional home inspection. We pride ourselves on offering reasonable pricing and top-notch service, and it’s great to know you were satisfied with the work and attention to detail. If you ever need another home inspection or any related services in the future, we’d be happy to assist. Thanks again for choosing A-1 Home Inspection Services-we truly appreciate your feedback!
Santo Rodriguez3 reviewsTotal number of Google reviews Santo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people to work with I was very pleased
Response from the owner · 10 months ago
We’re grateful for your review and your trust in us. Hope to see you again in the future!
Elena JimenezLocal Guide · 31 reviewsTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDennis and Karla inspected the home so thoroughly that they made me feel safe and sure about the results. They walked me through every observation and they explained the ‘why’ behind their observations. I asked many questions and got detailed answers along with insights from their lengthy years of experience. They were patient letting me write down my own notes and the reports they provided the next day were in all detail. I am very satisfied with the inspection and their overall service. I recommend them and I would hire them again.
- Price assessment: Great price
Response from the owner · 10 months ago
Your satisfaction is our top priority. Thanks for sharing your experience with us!
Gabby Sage6 reviewsTotal number of Google reviews Gabby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDennis is very good!
Response from the owner · a year ago
Thank you for letting us inspect your very nice home
Fabiane Gradinaru4 reviewsTotal number of Google reviews Fabiane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat professionals
Response from the owner · a year ago
Very nice people,pleasant to share our knowledge with
Business details
- Address: 2157 Pimlico St, Orlando, FL 32822
- Phone: (407) 721-5329
- Website: a1homeinspectionservices.co
- Service area: St. Cloud, FL