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A&B Plumbing and Inspections

Plumber · South Fulton, GA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 35 well inspectorsPosition by Experts Score among all companies we track in this category. · better than 82%
4.9 ★★★★★ 111 Google reviews · 24 photos
95%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$283typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

A&B Plumbing and Inspections at a glance

Google reviewers rate A&B Plumbing and Inspections 4.9 out of 5 based on 111 reviews, with the owner responding to 98 percent of them. Customers frequently highlight punctual appointments, clear communication about issues, and professional conduct during services like pipe repairs, water heater replacements, and repiping. While most praise the quality of workmanship and reasonable pricing, one reviewer noted that a specific job took longer than expected to complete.

  • Google rating: 4.9 out of 5 from 111 reviews (95% five-star).
  • Reviews on this page: 111 Google reviews (96 with written comments, 4 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Well Inspector serving South Fulton, Georgia.

Data from Google, last updated October 27, 2026.

Score profile vs other well inspectors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction92Reliability96Craft & service99Value100Momentum100Replies to reviews100Satisfaction: 92 (median 90)Reliability: 96 (median 88)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 82)
A&B Plumbing and InspectionsWell Inspectors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A&B Plumbing and Inspections: 92/100 on this factor. Category median: 90.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A&B Plumbing and Inspections: 96/100 on this factor. Category median: 88.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A&B Plumbing and Inspections: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A&B Plumbing and Inspections: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A&B Plumbing and Inspections: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A&B Plumbing and Inspections: 100/100 on this factor. Category median: 82.A
100

Bar = this company · dark tick = category median.

Star ratings

111 Google reviews we collected

  • 5 stars10595%
  • 4 stars44%
  • 3 stars11%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 96 written reviews

  • Praise202100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price120%
  • Reasonable360%
  • Overpriced00%
  • Not sure120%
$283-55% vs typical well inspectors

Middle half of what 3 customers paid ($105–$1.8k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6432%
  • Speed & response3819%
  • Would recommend3517%
  • Quality & results2814%
  • Price & value157%
  • Communication136%
  • Honesty & trust94%

What customers talk about

We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “A&B Plumbing is professional and takes care of plumbing issues promptly.”
  • “From the intake lead office who responded to my email and called about my issue, and set up an immediate next day appointment.”
  • “I would definitely recommend them to anyone looking for a reliable plumbing company.”
  • “I have utilized them a few times and will continue as they are professional and provide great service.”
  • “Their pricing was reasonable, and the quality of their workmanship was excellent.”
  • “Explained everything to me throughout the entire process.”
  • “If you’re searching for a trusted plumber in Atlanta and surrounding areas , I highly recommend A&B Plumbing and Inspections.”

People customers mention

  • Brandon 18 reviews
  • Ashley 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired A&B Plumbing and Inspections for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

The jobs was completed, but time frame to complete was too long. Most representatives would have plastic on their shoes entering a person home as many times as he went in and out of our home. But this was not the case.

Paid $1–200Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 111 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
felicia appling7 reviewsTotal number of Google reviews felicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and kind people. From the intake lead office who responded to my email and called about my issue, and set up an immediate next day appointment. To the plumber who texted before arrival and repaired pipes in my kitchen. Thanks for the prompt response and kind professionalism!

cecelia korboi6 reviewsTotal number of Google reviews cecelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and friendly staff. Thanks Jorg Val for working with us. I highly recommend A&B plumbing and Inspections.

  • Price assessment: Not sure
Response from the owner · 2 weeks ago

Thank you Cecelia for your kind words and recommendation! We truly appreciate your business. We would love to know what we could have done differently to earn a 5-star rating. Your feedback helps us to continue to improve our services.

grace1 reviewTotal number of Google reviews grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you A&B plumbing for taking my emergency call today ! I appreciate your hard work. You’re the best ! 100%

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Thank you Grace for your wonderful review! We're glad we could assist you with your plumbing emergency. We truly appreciate your trust and support!

Barbara Mostella5 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The jobs was completed, but time frame to complete was too long. Most representatives would have plastic on their shoes entering a person home as many times as he went in and out of our home. But this was not the case.

  • Price assessment: Reasonable price
  • Price: $1–200
Response from the owner · 2 months ago

Thank you for your feedback, Barbara. We sincerely apologize that our technician did not wear protective shoe covers while entering and exiting your home. We understand the importance of respecting and protecting our customers’ homes, and we will be addressing this with our team. We also apologize that the job took longer than expected. At times, plumbing repairs can require additional troubleshooting or unforeseen work to ensure the repair is completed properly and safely. While we never want to rush a job at the expense of quality, we understand that your time is valuable and that better communication regarding the timeframe would have improved your experience. We appreciate your business and are glad the work was completed successfully. Thank you for bringing these concerns to our attention, as your feedback helps us improve.

Amy6 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael did a great job. So quick and so professional!

  • Price assessment: Reasonable price
  • Price: $200–400
Response from the owner · 3 months ago

Thank you for the great review! We are glad Michael could deliver quick and professional service for you. We appreciate your business!

K Hill15 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and good communication! Work was well done and quickly completed. It was a pleasure to have A&B Plumbing complete major plumbing work in my home!

Response from the owner · 3 months ago

Thank you so much for the wonderful review! We are thrilled to hear you had a great experience with our team's communication and efficiency. It was a pleasure working in your home, and we appreciate you choosing A&B Plumbing

Jemeka1 reviewTotal number of Google reviews Jemeka has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A&B Plumbing is professional and takes care of plumbing issues promptly. I have utilized them a few times and will continue as they are professional and provide great service.

Response from the owner · 3 months ago

Thank you for being a loyal customer! We love hearing that we always provide prompt and professional service for you. We truly appreciate your continued support and look forward to helping you whenever you need us.

Tina White8 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my hot water heater replaced and my entire house repiped, and I couldn't be happier with the experience. The team was professional, took pride in their work, and made sure everything was done right. Their pricing was reasonable, and the quality of their workmanship was excellent. I would definitely recommend them to anyone looking for a reliable plumbing company.

Response from the owner · 3 months ago

Thank you so much for the glowing review! We are thrilled that you are happy with your new water heater and whole-house repipe. Our team takes great pride in delivering excellent workmanship at fair prices, and your recommendation means the world to us!

Judy Cottle-Pope2 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael was so nice and polite. Very business like. And told me all he was finding. . Said the water heater needed to be replaced. Due to being unsafe.

Response from the owner · 5 months ago

Thank you, Judy, for the 5 star review. We're glad Michael was able to provide professional service and clearly explain the safety concerns with the water heater. Should you need or services in the future please don't hesitate to reach out.

Maurice Black13 reviewsTotal number of Google reviews Maurice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a very good job clean up really good thank you

Response from the owner · 5 months ago

Thank You Maurice for the 5 star review. We are pleased that your were happy with our services. We are here should you need us in the future.

A&B Plumbing and Inspections on Google Maps →

Business details