Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
A&E NYC Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty99−0.1Momentum penalty74−2.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

A&E NYC Plumbing

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 145 Google reviews

📞 Call (646) 392-7164Request a call backWebsite ↗

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A&E NYC Plumbing is better than 93% of gas contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A&E NYC Plumbing is better than 92% of gas contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A&E NYC Plumbing is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A&E NYC Plumbing is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A&E NYC Plumbing is better than 74% of gas contractors.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A&E NYC Plumbing is better than 68% of gas contractors.B
68

Reviews for your job

Customers hired A&E NYC Plumbing for 7 kinds of job.

A&E NYC Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$122–$454
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 15

All 6 Google reviews tagged “Plumbing leak detection”

Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

needed help with some pipes in my apartment and these guys came in and did what was need to be down thank you so much

Great pricePlumbing leak detection
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

On time and great pricing, definitely recommend.

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Quality+ Professionalism
JeremyLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had a major plumbing issue at one of my properties in the area. A&e NYC plumbing really saved the day. Living far away from this home They made the whole process of breeze. They're communication was awesome and overall exceeded my expectations. Highly recommend for any of your plumbing needs!

Customer photo from Jeremy's review
Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I called A&E plumbing for an emergency and they responded quickly. The price was fair and the job was done correctly. I will continue using them in the future.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Quality+ Professionalism
Asha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience, we hired them to replace some bad install, their team was always on time and made sure there was no delay and no compromise on quality. I would highly recommend their services to anyone who needs a top plumbing job

Plumbing leak detectionShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Alyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely dependable and professional. They came quick and really know what they are doing. The technician is a delight to work with and will cater to you and explain the steps with a bang for your buck. 100% would recommend the next time you have any issues with your boilers or anything plumbing wise.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism

Price

$732+100% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 70%Reasonable 20%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair8$124–$417
Plumbing pipe repair7$228–$988
Plumbing leak detection6$122–$454
Water heater installation5$1.1k–$2.4k
Shower installation5—
Drain cleaning3$148–$393
Faucet repair2$104–$324

Compare with

Brooklyn Plumber Co logoBrooklyn Plumber CoExperts Score 100New York · 5.00★Mark Henry Plumbing and Heating Corp logoMark Henry Plumbing and Heating CorpExperts Score 99New York · 5.00★Brooklyn Plumber logoBrooklyn PlumberExperts Score 98New York · 4.98★