Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
A&E NYC Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty99−0.1Momentum penalty74−2.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

A&E NYC Plumbing

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 145 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A&E NYC Plumbing is better than 93% of gas contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A&E NYC Plumbing is better than 92% of gas contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A&E NYC Plumbing is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A&E NYC Plumbing is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A&E NYC Plumbing is better than 74% of gas contractors.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A&E NYC Plumbing is better than 68% of gas contractors.B
68

Reviews for your job

Customers hired A&E NYC Plumbing for 7 kinds of job.

A&E NYC Plumbing for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 8

All 5 Google reviews tagged “Shower installation”

Abduala10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a company come in to renovate my bathroom and take care of the plumbing, and I couldn’t be happier with the results. The team was professional, on time, and extremely knowledgeable. They fixed the plumbing issues and upgraded everything perfectly. My bathroom looks brand new and works better than ever. The…

Paid $300–400Great priceShower installation
Asha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience, we hired them to replace some bad install, their team was always on time and made sure there was no delay and no compromise on quality. I would highly recommend their services to anyone who needs a top plumbing job

Plumbing leak detectionShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
april2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great! I would definitely use them again very responsive and on time.

Shower installation+ Responsiveness+ Punctuality+ Quality
G9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

👍🏆

Shower installation+ Responsiveness+ Quality+ Professionalism
Malachi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an excellent experience with this company's shower installation services. Their team was incredibly timely, ensuring the project was completed without any delays. Not only was the installation process efficient, but the level of cleanliness maintained throughout was impressive. The quality of their work truly…

Shower installation+ Quality+ Professionalism

Price

$732+100% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 70%Reasonable 20%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair8$124–$417
Plumbing pipe repair7$228–$988
Plumbing leak detection6$122–$454
Water heater installation5$1.1k–$2.4k
Shower installation5—
Drain cleaning3$148–$393
Faucet repair2$104–$324

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