Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
A+ Appliance Repair and Maintenance of Chicago logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%76+10.7Replies to reviews 7%87+6.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

A+ Appliance Repair and Maintenance of Chicago

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.8★ from 540 Google reviews

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Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Appliance Repair and Maintenance of Chicago is better than 84% of dishwasher repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Appliance Repair and Maintenance of Chicago is better than 84% of dishwasher repair services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Appliance Repair and Maintenance of Chicago is better than 100% of dishwasher repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Appliance Repair and Maintenance of Chicago is better than 76% of dishwasher repair services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Appliance Repair and Maintenance of Chicago is better than 100% of dishwasher repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Appliance Repair and Maintenance of Chicago is better than 87% of dishwasher repair services.A
87

Reviews for your job

Customers hired A+ Appliance Repair and Maintenance of Chicago for 8 kinds of job.

A+ Appliance Repair and Maintenance of Chicago for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$137–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Washer/dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 5 Google reviews tagged “Washer/dryer repair”

LLocal Guide · 363 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I very pleased with the service that I received. No one like to be without an appliance that is used almost daily but A+ Appliance assessed the problem quickly, ordered and installed the part and had my washer working like new. They were friendly, prompt and extremely helpful with providing maintenance info to keep…

Paid $350–400Not sureWasher/dryer repair
XDragonBRLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

⭐ Updated Review (4 Stars) Update: A+ Appliance Repair reached out after my initial review and refunded my $79 to make up for the inconvenience. I appreciate the gesture and the way they handled the follow‑up. While my original experience wasn’t ideal, their response showed they do care about customer satisfaction.…

Paid $50–100OverpricedWasher/dryer repair
Anthony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The technician was great and on time.

Paid $250–300Reasonable priceWasher/dryer repair
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work

Washer/dryer repair
Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Washer/dryer repair+ Responsiveness+ Punctuality+ Professionalism

Price

$259-12% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair74$132–$427
Dishwasher repair57$153–$353
Dryer repair54$146–$327
Washing machine repair45$114–$365
Oven repair27$271–$536
Stove, cooktop & oven repair19$196–$453
Washer/dryer repair5$137–$360
Microwave repair4$50–$283

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