House cleaning service · Wichita Falls, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%73+42.8Reliability 26%74+19.3Value 15%99+15.1Craft & service penalty98−0.2Momentum penalty15−8.5Experts Score= 69Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 40 commercial cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.8★★★★★22 Google reviews · 22 photos
95%five-star reviews
1.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite thorough deep cleaning, punctuality, and proactive communication as key aspects of the service, noting that staff often provide maintenance advice and send progress updates. Pricing is described as reasonable, and the overall quality of work is consistently rated highly. However, one recurring criticism involves arriving late and sending unfamiliar substitutes without prior notice, which some clients perceived as disrespectful.
Google rating: 4.8 out of 5 from 22 reviews (95% five-star).
Reviews on this page: 22 Google reviews (19 with written comments, 1 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: September 18, 2026.
Service: Commercial Cleaning Service serving Wichita Falls, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other commercial cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
A+ Maids Wichita FallsCommercial Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Maids Wichita Falls: 73/100 on this factor. Category median: 93.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Maids Wichita Falls: 74/100 on this factor. Category median: 93.B
74
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Maids Wichita Falls: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Maids Wichita Falls: 99/100 on this factor. Category median: 97.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Maids Wichita Falls: 15/100 on this factor. Category median: 100.F
15
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
4.8of 5
5 stars2195%
4 stars00%
3 stars00%
2 stars00%
1 star15%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
96%praise
Praise2296%
Complaints14%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results939%
Staff & attitude417%
Speed & response417%
Price & value29%
Would recommend29%
Communication14%
Honesty & trust14%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend for anyone who need an amazing job getting their house looking beautiful.”
“Very professional, reasonable price and excellent service.”
“Rebekah arrived right on time, sent me pictures and updated me about her progress throughout the entire day.”
“We had the walk through, got an estimate and waited for the day.”
“Best I’ve ever seen, I highly recommend them to anyone you won’t be disappointed guaranteed.”
“Finished early and walked me through the entire house to show me what she did.”
“Reliable service!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A+ Maids Wichita Falls for 5 kinds of job. Pick one to see what they paid and said.
TTricia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
They were late then called me hun and Rebecca the main person said she would not be here for the cleaning. Two people that I haven’t met yet would be cleaning the house. She is not my hun or doll. I’m not paying for disrespect.
They were late then called me hun and Rebecca the main person said she would not be here for the cleaning. Two people that I haven’t met yet would be cleaning the house. She is not my hun or doll. I’m not paying for disrespect.
Price assessment: Not sure
Price: $1–50
Response from the owner · a month ago
You were very disrespectful to me. If you talk to me in that fashion. I can just imagine how you would talk to my staff. You were going to have 2 of my staff members doing your deep cleaning, wich would have been more than addaquite. Calling someone hun is a very Texan thing to do. If you dont like to be called that. You could have found a better way to let me know. I was not being disrespectful to you. I understand you are dealing with a loss. Dose not mean you get to be disrespectful to myself or my staff. I am a business owner and as such I get to decide who I will provide a service for. I suggest the next people you get in you treat them better. I hop you have a better day.
L
Loretta Dixon1 reviewiTotal number of Google reviews Loretta has written across all businesses on Google Maps, not just this one.
A+Maids did a fabulous job on our home in Olney. They spent one and half days cleaning and dusting everything. My house smells so clean. I will definitely use them again!
J
Jimbo ChenyLocal Guide · 61 reviewsiTotal number of Google reviews Jimbo has written across all businesses on Google Maps, not just this one.
I have the pleasure of leaving a Review of The A+ Maids this was second to none service the quality is hard to beat. They delivered everything they promised and more. Highly recommend for anyone who need an amazing job getting their house looking beautiful.
Response from the owner · a year ago
Thank youb
D
Drubo MAHBOOBLocal Guide · 15 reviewsiTotal number of Google reviews Drubo has written across all businesses on Google Maps, not just this one.
Absolutely top notch! Rebekah is always timely and a great help. She routinely goes above and beyond and also offers additional services like deep cleaning whenever needed!
Thanks Rebekah!!
Response from the owner · 2 years ago
Thank you
K
Kevin Anderson4 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
A+ Maids did A+ incredible job deep cleaning my Mother’s home getting it ready to sell. Best I’ve ever seen, I highly recommend them to anyone you won’t be disappointed guaranteed.
Response from the owner · 2 years ago
Thank you so much
S
sidhu jain4 reviewsiTotal number of Google reviews sidhu has written across all businesses on Google Maps, not just this one.
