A Nice Touch Auto Detailing logo

A Nice Touch Auto Detailing

Car detailing service · West Haven, CT · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%95+14.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 80 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 75%
5.0 ★★★★★ 234 Google reviews · 24 photos
100%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
31%reviews answered by the owner
Oct 2026latest review

A Nice Touch Auto Detailing at a glance

Customers report that the business handles interior detailing, exterior restoration, and mechanical repairs like brake and tire work with high quality and thoroughness. Recurring themes include punctual service, responsive communication, and fair pricing, with many noting that the owner personally manages complex jobs such as stain removal and custom seat installations. The service maintains a perfect five-star rating from 234 reviews, and the owner responds to approximately 31 percent of customer feedback.

  • Google rating: 5.0 out of 5 from 234 reviews (100% five-star).
  • Reviews on this page: 234 Google reviews (226 with written comments, 56 with photos).
  • Owner responses: the business replied to 31% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Car Detailing Service serving West Haven, Connecticut.

Data from Google, last updated October 25, 2026.

Score profile vs other car detailing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction99Reliability99Craft & service100Value95Momentum100Replies to reviews–Satisfaction: 99 (median 96)Reliability: 99 (median 96)Craft & service: 100 (median 100)Value: 95 (median 100)Momentum: 100 (median 100)
A Nice Touch Auto DetailingCar Detailing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Nice Touch Auto Detailing: 99/100 on this factor. Category median: 96.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Nice Touch Auto Detailing: 99/100 on this factor. Category median: 96.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Nice Touch Auto Detailing: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Nice Touch Auto Detailing: 95/100 on this factor. Category median: 100.A
95
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Nice Touch Auto Detailing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

234 Google reviews we collected

  • 5 stars233100%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 226 written reviews

  • Praise394100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12732%
  • Quality & results9725%
  • Would recommend8321%
  • Price & value256%
  • Speed & response236%
  • Honesty & trust236%
  • Communication174%

What customers talk about

We read 226 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Just went back to A Nice Touch Auto Detailing for a tire rotation, new brakes, and trim restoration.”
  • “He took out the seats and leather so he can dry the foam underneath and he did not rush the job but got it done efficiently snd in a timely manner.”
  • “…est and the stain never never came back again they are perennials and i Recommend them for whoever needs car Detailing I give them a 5stars…”
  • “Anthony and team did an amazing job at a very fair price.”
  • “They were extremely professional, efficient, patient, and thorough throughout the entire process!”
  • “The fit looks incredible, and you can tell they took genuine pride in their work.”
  • “Anthony was super friendly and communicative throughout the whole process and got the car looking brand new.”

People customers mention

  • Anthony 52 reviews
  • Ant 25 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired A Nice Touch Auto Detailing for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Ruchira15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Anthony was very nice and helped us out! He is great at assessing water damage to the fabrics. He took out the seats and leather so he can dry the foam underneath and he did not rush the job but got it done efficiently snd in a timely manner. 10/10 stars

Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Just went back to A Nice Touch Auto Detailing for a tire rotation, new brakes, and trim restoration. Anthony and team did an amazing job at a very fair price. Won't go anywhere else.

CalebLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Top notch work and reliable. Anthony puts in the work and goes the extra mile. Highly recommend!

Evaliz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Five star for A Nice Touch! The owner went completely above and beyond putting seat covers on my Tesla Model Y. He mentioned it was a tough job and time consuming, it even turned into a team effort with his wife coming into help-but they absolutely nailed it. The fit looks incredible, and you can tell they took…

Jassury1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anthony is GREAT! Top notch customer service, his passion for what he does is demonstrated in the high quality of work he does. Excellent work, excellent care for your vehicle and excellent personality.

koang2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went to many cars detailing for my car arm rest for my Honda with too much stains on it they couldn’t fix the problem and stain kept coming back I made an appointment with A Nice Touch cars detailing they put on a solution for my car arm rest and the stain never never came back again they are perennials and i…

Photos

Customer reviews

5.0 ★★★★★ 234 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ruchira Kasbekar15 reviewsTotal number of Google reviews Ruchira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony was very nice and helped us out! He is great at assessing water damage to the fabrics. He took out the seats and leather so he can dry the foam underneath and he did not rush the job but got it done efficiently snd in a timely manner. 10/10 stars

Jeff Kadin8 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony is awesome and a detailed detailer

Bryan Dwyer3 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just went back to A Nice Touch Auto Detailing for a tire rotation, new brakes, and trim restoration. Anthony and team did an amazing job at a very fair price. Won't go anywhere else.

Caleb HesterLocal Guide · 10 reviewsTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top notch work and reliable. Anthony puts in the work and goes the extra mile. Highly recommend!

Evaliz Torres3 reviewsTotal number of Google reviews Evaliz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Five star for A Nice Touch! The owner went completely above and beyond putting seat covers on my Tesla Model Y. He mentioned it was a tough job and time consuming, it even turned into a team effort with his wife coming into help-but they absolutely nailed it. The fit looks incredible, and you can tell they took genuine pride in their work. If you are looking for top-tier detailing or costum work in North Haven, this is the spot. Honest, hard-working, and amazing results! Thank you, Anthony and a big shout out to your wife! Evaliz

Cooking wit Chef Zayy8 reviewsTotal number of Google reviews Cooking has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did the greatest job on detailing and fixing my car 100/100 service!!!

Jassury Delosrios-Diaz1 reviewTotal number of Google reviews Jassury has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony is GREAT! Top notch customer service, his passion for what he does is demonstrated in the high quality of work he does. Excellent work, excellent care for your vehicle and excellent personality.

koang .kuarnyuin2 reviewsTotal number of Google reviews koang has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went to many cars detailing for my car arm rest for my Honda with too much stains on it they couldn’t fix the problem and stain kept coming back I made an appointment with A Nice Touch cars detailing they put on a solution for my car arm rest and the stain never never came back again they are perennials and i Recommend them for whoever needs car Detailing I give them a 5stars

Benjamin Matthews3 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went in for head light restoration and oil change. Staff were friendly and absolutely professional. No question I will be coming back here for future jobs. 5/5 highly recommend.

Chandler Brown2 reviewsTotal number of Google reviews Chandler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely Amazing Service! I cannot recommend A Nice Touch Auto Detailing enough! I accidentally sprayed Scotch permanent adhesive on my fabric seats because I genuinely thought it was a fabric protector. 😭 I was honestly worried that the adhesive would permanently damage the seats, but Anthony and his amazing team took on an incredibly difficult job and worked tirelessly to get it out. They were extremely professional, efficient, patient, and thorough throughout the entire process! Considering the amount of labor, time, and specialized resources needed for such a challenging removal, they also gave me a very reasonable and considerate price. The results honestly exceeded my expectations! My fabric seats look brand new! You would never know what happened. I am so happy with the final result and truly appreciate the effort Anthony and his team put into restoring my car. If you need a detailer who genuinely cares about their work and is willing to take on difficult/tedious jobs, I highly recommend A Nice Touch Auto Detailing! Thank you so much for saving my seats! ⭐️⭐️⭐️⭐️⭐️

A Nice Touch Auto Detailing on Google Maps →

Business details