Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Customers consistently praise the company for punctuality, professional communication, and thorough cleaning of carpets, rugs, upholstery, and hard floors. Reviewers note that staff members are friendly, knowledgeable, and often take extra time to ensure detailed results, while also describing the pricing as reasonable. The business handles various services including stain removal, carpet repair, and tile sealing, with clients frequently citing the convenience of scheduling and the quality of the finished work.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
75 Google reviews we collected
Phrases our text analysis found in 52 written reviews
How often each topic comes up in the written reviews
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service Eugene is an expert and an understanding guy.”
“I had a terrible issue and I thought my entire closet carpet was going to have to be replaced and he was able to remove it and shampoo it as well as r…”
“Anything, I asked him he would answer my question very professionally.”
“"A NU – LOOK " Came promptly, remove my drapes , got them back to me within a week.”
“I've used this company several times and recommend them very highly!”
“I am absolutely pleased with their quality of service, knowledge and professionalism and fair pricing.”
“Gene was very professional and upfront and fixed it.”
“…k the proper care to protect the surrounding area and spent the time explaining how to clean the area with the proper chemicals to avoid recurrence.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired A Nu-Look Cleaning & Restoration for 5 kinds of job. Pick one to see what they paid and said.
Gene was so awesome! He worked really hard and got my shower tiles lookin good! My doors have never been so clean!
Great service Eugene is an expert and an understanding guy. Anything, I asked him he would answer my question very professionally.
"A NU – LOOK " Came promptly, remove my drapes , got them back to me within a week. Very professional, very friendly, very clean. I've used this company several times and recommend them very highly! Gene is so friendly and such a nice man.
We’ve used Gene’s carpet cleaning services multiple times, and he never disappoints! He’s professional, always answers his phone promptly, and arrives on time. Recently, we hired him to clean our dining room chairs after a fresh stain, and as always, he did an outstanding job. Our carpets and furniture look spotless…
I had rugs cleaned. The vendor, Gene, was very responsive; he delivered an efficient and professional service.
I initially sought out services to repair the carpet damage my puppy did, but decided to have my stairs and hallway carpet cleaned as well. Everything turned out great, stairs look as good as new and no stains on carpet. Very satisfied customer.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 22 | $170–$340 |
| Pet stain & odor removal | 7 | $153–$321 |
| Upholstery cleaning | 6 | $189–$353 |
| Carpet steam cleaning | 3 | $164–$347 |
| Area rug cleaning | 2 | $164–$403 |
5.0 ★★★★★ 75 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Gene was so awesome! He worked really hard and got my shower tiles lookin good! My doors have never been so clean!
Great service Eugene is an expert and an understanding guy. Anything, I asked him he would answer my question very professionally.
"A NU – LOOK " Came promptly, remove my drapes , got them back to me within a week. Very professional, very friendly, very clean. I've used this company several times and recommend them very highly! Gene is so friendly and such a nice man.
thank you Anena
We’ve used Gene’s carpet cleaning services multiple times, and he never disappoints! He’s professional, always answers his phone promptly, and arrives on time. Recently, we hired him to clean our dining room chairs after a fresh stain, and as always, he did an outstanding job. Our carpets and furniture look spotless every time. Highly recommend Gene for his reliability and excellent work!
I had rugs cleaned. The vendor, Gene, was very responsive; he delivered an efficient and professional service.
I initially sought out services to repair the carpet damage my puppy did, but decided to have my stairs and hallway carpet cleaned as well. Everything turned out great, stairs look as good as new and no stains on carpet. Very satisfied customer.
thanks Ginger, we appreciate you.
They were fast and efficient!!!..Everything was SUPERB ✨
thank you Toyia
Couch with pet stains cleaned. Looks like new. Great job
Thank you Susan
Very satisfied. Great service, impeccable results, priced right.
Thanks Shirley
Great experience! They did an extremely thorough job, were on time, and very kind! My couch looks great! Will have them back again when needed!
Thank you. We appreciate you
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
