Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Google reviewers rate AAA Appliance Service Center 4.8 out of 5 based on 2949 reviews, with the owner responding to 93% of feedback. Customers frequently praise punctual arrivals, clear communication regarding scheduling and diagnostics, and professional technicians who often resolve issues in a single visit. The service handles various appliances, including refrigerators and stoves, with many noting fair pricing and helpful staff. However, some low-star reviews highlight delays in repairs, unexpected fee increases, and instances where technicians were unable to fix issues or directed customers to other providers.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
2,949 Google reviews we collected
Phrases our text analysis found in 2,059 written reviews
Price verdicts customers left with their Google review
Middle half of what 310 customers paid ($29–$310) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,059 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“was punctual, friendly, informative and left the work area spotless when he was done”
“I tried reaching out to him and he was completely rude saying that he already left and he cant come back and he will just reschedule.”
“From the initial conversation to the installation day, AAA service agent and technician were thorough and on time.”
“…ave the work done before some upcoming travel, yet I was not told of delays until I reached out to them.…”
“My experience with AAA appliance was top notch from start to finish.”
“Didn't Fix nothing and kept had the same issue they said they will call me but never did I end up calling them and fixing my own issue.”
“Communications from AAA Home Office were outstanding.”
“Poor communication between the manufacturer and the repair technicians caused a two month delay in getting a technician to service the appliance.”
“We were very pleased with the service and would highly recommend AAA.”
“I cannot recommend this service, as the approach appeared to focus on replacing parts rather than thoroughly diagnosing the underlying problem.”
“I will probably buy new appliance but service fee was worth it to have honest assessment .”
“Then the tech who came to fix it didn’t do the job correctly and overcharged our fridge, so the error code came back on.”
“They are highly professional, honest and trustworthy in their work!”
“I am giving him a one-star rating because he lied to me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired AAA Appliance Service Center for 8 kinds of job. Pick one to see what they paid and said.
Communications from AAA Home Office were outstanding. From the initial conversation to the installation day, AAA service agent and technician were thorough and on time. The tech even cleaned up after he finished the repairs. I was so Impressed that I shared my great experience with several of my friends. Thank you AAA Appliance Service Center.
I called for a service technician to check out my upright freezer that was not cooling properly. He came on time and quickly checked the unit, he found the compressor defective and gave me price for the replacement. It was decided that it would be cheaper the buy a new freezer. That is what I decided. I have…
After reporting our freezer issue to Frigidaire, we were contacted by AAA Appliance. Everyone we dealt with was friendly and helpful. They ordered the necessary part (covered under warranty - so no charge) and installed it quickly. We were very pleased with the service and would highly recommend AAA.
Everyone was so nice from my first phone conversation with this company through the repair visit. Joe was kind and friendly and explained everything to me. I will definitely use this company again!
Amazing support, very knowledgeable and timely. Will work with them again every time!
Excellent, thorough and friendly service. I just used the stove for the first time in months, and start up was smooth, with the replacement of the recalled part.
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |
4.8 ★★★★★ 2,949 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Technician Steve O. was punctual, friendly, informative and left the work area spotless when he was done
We are so glad Steve provided such excellent service. Thank you for sharing your wonderful experience with us!
Great initial response to the issue, diagnosis, and follow-up service. The tech was excellent and professional! Speed Queen has a great warranty servicer in AAA! Thanks, Alan Oates
We're thrilled you had such a positive experience! Thanks for sharing your feedback and for your business.
Tech arrived on time to fix my noisy refrigerator. Diagnosed the problem as a bad fan motor. He replaced the bad fan motor and now my refrigerator runs like new. And he was in and out in less than 15 minutes. Very satisfied with the AAA service.
We are so happy to hear your refrigerator is running perfectly again! Thank you for the kind feedback.
Communications from AAA Home Office were outstanding. From the initial conversation to the installation day, AAA service agent and technician were thorough and on time. The tech even cleaned up after he finished the repairs. I was so Impressed that I shared my great experience with several of my friends. Thank you AAA Appliance Service Center.
Thank you for the wonderful feedback! We are thrilled our team provided such reliable and professional service.
Very professional
Thank you for your kind feedback. We truly appreciate your support and are glad you had a great experience.
We have a Thor stove/oven and we use Triple AAA for service needs! They are highly professional, honest and trustworthy in their work! Grateful to have my stove back and making cookies just for fun!!
We are so happy your stove is working perfectly again! Thank you for trusting us with your repairs.
I called for a service technician to check out my upright freezer that was not cooling properly. He came on time and quickly checked the unit, he found the compressor defective and gave me price for the replacement. It was decided that it would be cheaper the buy a new freezer. That is what I decided. I have used them previously and found them excellent and they guarantee their work. I paid the service fee of $175.00 for the call.
Thank you for your feedback. We appreciate your loyalty and are glad our technician provided clear, honest advice.
Repaired upright freezer in two trips. Tech John l knew hid stuff!
We are so pleased John could get your freezer running again! Thank you for trusting our expert service.
After reporting our freezer issue to Frigidaire, we were contacted by AAA Appliance. Everyone we dealt with was friendly and helpful. They ordered the necessary part (covered under warranty - so no charge) and installed it quickly. We were very pleased with the service and would highly recommend AAA.
Thank you for the kind words! We are delighted we could resolve your freezer issue so quickly and efficiently.
Every single person I spoke to at AAA was helpful, kind, and professional. Shout out to Isaac specifically. Now we have a brand new refrigerator again - Highly, highly recommend!
Thank you so much for your kind words! We are thrilled Isaac could help resolve everything so quickly.
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
