How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAAA Appliance Service Center
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 2,949 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired AAA Appliance Service Center for 8 kinds of job.
AAA Appliance Service Center for dishwasher repair
Clear ✕All 133 Google reviews tagged “Dishwasher repair” · showing 100
Excellent service
VERY pleased with our technician. We had multiple situations with dishwasher . But we finally got all parts needed and now have a working dishwasher. TY .! !!
Pete did a great job. Very knowledgeable and professional. Highly recommend and will use AAA in future.
I always receive great service from AAAAppliance Center.
Pete visited our home today..he has fixed the dishwasher..it is working well..many thanks to Pete for all the help.
The tech was efficient and knowledgeable.
Very happy with the service and technicians. Friendly, helpful and go the extra for you.
Friendly, efficient service from the tech and he explained everything well and answered all my questions.
Service rep was very courteous and polite. He was honest about the condition of my dishwasher and options available.
3rd time im using this company for appliance repair. Very explanatory, polite, respectful of property and efficient. Hope im not in need of anything repair for a while but this the company i will be using.
Great company! They stayed in contact with me via phone and text throughout every step of the process. Communication was excellent from start to finish. The technician was very friendly, professional, and knowledgeable. He repaired the unit as needed and got my dishwasher running like new again. Highly recommend!
This was my 2nd time using AAA APPLIANCE, and I must say so far I've had wonderful, respectful, and well mannered young men service my appliances! I really appreciated Daniel's service today in this fridget weather. I really wasn't expecting the problem to be major, but I also wasn't expecting him to find the…
Be 0pen waiting for a repair since January1st. Today it still not working, but I think it might be fixed tomorrow Fingers crossed
Communication with THE AAA Appliance Center was great. Phone calls, emails and text messages were all handled very professionally. Joe was our service tech and he quickly figured out the problem and explained next steps which required ordering some replacement parts which only took a couple of days. While the…
Great customer service. The service technician was professional, wore shoe covers and explained exactly what he was going to fix. I would highly recommend AAA Appliance Service Center
Easy to schedule and quick service.
Communication from the dispatch and tech was great. Joe fixed the problem in 30 min.
From the first phone call through the completion of the job i was very pleased. Deon D was the repair tech sent for the job (oven repair and dishwasher repair) He was respectful of my home, he was friendly and informative and had the job done quickly. I definitely recommend this company and will use them again if need arises.
Technician did a great job of diagnosing and testing. My only thing is that I was charged a fee for "putting back on" one of the sprayer arms that had come off. It had to have been a 2 minute job and the fee was way over what should have been charged. It came off again later and I was able to just put it back in place in minutes.
Rob S worked diligently to determine and fix the issue with our dishwasher.
Professionally job done. Technician was courteous and explanatory. He did clean job changing sink disposal.
Great work
I recommend this company for any of your needs on any of your appliance. They’re very prompt, responsive, respectable, and very easy to talk to.
Very helpful and knowledgeable staff. I have had AAA out for a few different appliances and both experiences where great! Highly recommend.
Technician was knowledgeable, polite & answered all my questions
Overdue review for wonderful Isaac from AAA Appliance!! We had put off inspecting our failing dishwasher, oven, and washing machine for years to avoid slimy service people who we couldn't trust to be honest without upselling us for exorbitant commissions. Isaac from AAA Appliance truly gifted us with an entirely…
Glad to have found a go-to appliance repair company—prompt, efficient, and cost less than I thought it might.
Reliable service, fechnician arrived as scheduled. Courteous service, e answered all qiestions.
Had to have my dishwasher repaired. Rob S was the tech, and he was great! Arrived at the requested time and repaired the issue. Very friendly and explained everything. Thank you!!
I would have given four stars however when I called to schedule service for my broken dishwasher, I explained exactly what the problem was and I gave the make and model number the person on the phone. When the repair person showed up, they diagnosed the issue, which was exactly what I had told the person on the…
We are very happy with the service Daniel provided for our LG ice maker and washing machine. We were given a date/ time to arrive and also a heads up when he was almost at our house. Very knowledgeable and friendly. We would definitely call them for any further issues.
I had a very positive experience with this group! The technician sent out to my home was professional, courteous, and made the repairs in a timely manner.
This company is a joke, still waiting for my dishwasher to be fixed. They were out once, the wrong parts were ordered so they had to order the correct ones, waited a week, never heard from them, they NEVER ORDERED THE PARTS, now I had to wait for those. The part was actually delivered yesterday but got a message the…
Didn't know the tech was onsite, didn't see anything new in the dish washer. Please call and let me know when he is onsite.
Great Service, Joe was very respectable On time, did a great job Thanks Guys - I will call again
The gentleman that came to do the service were professional, polite, and very efficient. II highly recommend them!
The technician was courteous and professional, but only spent about 20-30 minutes assessing the appliance. He then informed us that the necessary replacement part was discontinued, and therefore the dishwasher could not be repaired. The only suggested solution was to replace the unit entirely. While we understand…
I had my dishwasher repaired. The technician was wonderful. I am so pleased with my now working dishwasher!
Great service, quick and professional!!!
Came to fix dishwasher, charged me $195 to Come see it and after giving me a 3K quote they want to charge for restocking fees for parts .
Great service!
Dishwasher that was installed and flooded my brand new kitchen. This company has not done a single thing about, has not reached out in any way shape or form after 3 emails sent and at least 7+ calls. The Apliance company we bought from got AAA to come out 5 days later. Our service tech Steve that had been sent out…
John L was awesome. He came early, showed me what was the actual problem with our fridge and fixed everything in a timely manner. Thank you! Update- Steven has been amazing too. He has fixed our dishwasher and dryer wonderfully and is super professional. Thank you AAA for such great service!
Tony was great to deal with. Will call again for any other appliance issues!
Happy with the quick and professional repair of my dishwasher by AAA Appliance Service.
Isaac was courteous, professional & timely. He was able to identify our problem, as well as offer and implement a solution that we were happy with. Thank you Isaac!
Issac was great. Diagnosed the issue and gave me options for repair or replacement. I highly recommend Isaac and AAA
John L from AAA Appliance is great! He is knowledgeable and explained everything that needed to be fixed. We continue our business with AAA because of John L.
David came out and was quite knowledgeable about issue with dish washer order parts and repaired issue in a timely fashion
Basilia was fantastic! Fixed my dishwasher and gave me instructions on using it. Highly recommend her and AAA Appliance. Would use then again
Isaac was communicative, professional, and most importantly he was able to fix my LG dishwasher drainage issue. Am so glad I found AAA Appliance and will certainly recommend them to my neighbors. Thanks Isaac!!
1st step scheduling service call TBD on repair
Excellent customer service from start to finish. The person who scheduled our appointment was helpful and polite. She worked with our schedule and happily gave us a date that we requested. In the few days leading up to the appointment, we received email and text confirmations. The day of the appointment, we were…
Not only did Isaac diagnose the problem with my dishwasher, he gave me some tips for its upkeep. He was on time, pleasant, and professional.
It took a couple of visits, but the full extent or repairs needed was diagnosed by John. The cost was quite expensive and since the dishwasher was just out of warranty, I called the manufacturer to ask if there was anything they could do. They came through and provided parts and I paid for labor. It probably helped…
Professional and on time!
The technician, David, did an excellent job of repairing our appliances. He was very personable, knowledgeable, and thorough. Would recommend him to anyone
Terrible. Lisa, the receptionist on the phone has a horrible attitude problem EVERY TIME we've called. Not the least bit interested in helping. Had them repair our dishwasher and change the motor. Immediately after it was done, the thing starts leaking water everywhere. Had to have them come back and she couldn't…
Did ma great job at fixing our dishwasher and in a timely manner too!
I called AAA Appliance after getting no service from Sears home warranty they sent out Euro appliance they could not find the problem I called AAA Cisco came out and found the problem in 10 minutes I now have my dishwasher fixed after 2 months of fighting with Sears
John was awesome! He arrived on time and took the time to determine what was wrong. He was not in a hurry to leave and get to his next appointment. He wanted to make sure everything was in working order before he left!
Josh was very professional and had the job done in a timely manner. Such a delight..
Service Tech comes out I tell him what it's doing didn't look at anything Did take a picture of the model number told me It's the motor Cost me a $148 for him to do nothing not even take a tool out of his bag
Five Stars for AAA Appliance Service Center! They were great, kept me informed, sent John, a very knowledgeable, personable person - he answered all my questions. They are great!
My experience with AAA was absolutely (5) STAR. Francisco did an excellent job. He was on time and had a lot of patience. Our dishwasher was a mess. He fixed it. You want something done right use AAA.
If I could give this company 10 starts, I would! I contacted AAA Appliance Service Center to take a look at my LG dish washer. They sent out their technician Steve who arrived on time and was very polite and professional. He even took a few minutes to say hello to my dog who was super anxious and excited to see…
Josh from AAA Appliance Center came out early in the day, was very knowledgeable, polite, and explained the issue very clearly. The repair was minimal and done within1/2 hour. Thanks, Josh! Great company to depend on for appliance repairs when needed. We will be repeat customers for sure.
Adam was very experienced and personable. Responsive. On time. And very thorough. Very pleased.
Adam did an amazing job! Very knowledgeable, professional, and helpful.
Great customer service and fast work.
Dishwasher under warranty was repaired by Elvis. Professional and quick response. No charge at all. They communicated by voicemail and text. Very easy!
Really professional, from scheduling to service call. Got a same-day service call and Ivan did a great job fixing the dishwasher and answering my questions about maintenance. This was my first time using them but they will be my go-to for future appliance repairs/service.
Braydon was my technician. He was friendly and helped me with my dishwasher. I learned alot. He's a keeper;)
Braydon could not have been a better repair man. The guy came out because multiple items continued to break on the dishwasher that we had for less than a year. Not only was he effective I fixing each issue every time there was one, he was also communicative and punctual in ordering the required parts and setting up…
Perfect experience with AAA Appliance! They scheduled us immediately to repair our dishwasher and Braydon did an excellent job. He was extremely knowledgeable about the appliance and was able to complete the repair on the spot. All is working great now! Would definitely call again - highly recommend them!
We had Dave - he was right on time and found the problem immediately . He ran a test cycle and was done and out within a half hour!
Courteous, Knowledgeable, Friendly, Efficient. Both times that the repairman came out he was here gone in 15 minutes each time - the 1st time to diagnose the problem and the 2nd to fix the problem.
My experience with AAA and specifically Adam was fantastic. We can encountered a number of issues with Home Depot installation, but AAA (as LG warranty) was able to help make it right. Extremely responsive and professional, they gave us one less thing to worry about. Highly recommended!
Braydon from AAA out of the park ridge, IL location, was extremely professional, answered all of the questions that I had and was very patient with me. I will absolutely recommend this company to all of my friends and family for any needs they may have.
The customer service team was very responsive. I do appreciate the photo of the technician sent via text before they arrive as an added degree of security Adam came out to assess the issue. Explained everything to me and ordered the needed parts right away. As soon as they had confirmation of the part being…
Adam was extremely knowledgeable and very professional. My dishwasher is working again. Thank You
My experience with triple A wasn’t very pleasant. Adam, the tech that was sent out to my house worked on my dishwasher. He was visibly having a hard time with the machine and it got to the point were he was frustrated with it and ended up doing a very mediocre job. Now my dishwasher door feels very flimsy and the…
Just had my dishwasher fix by John he was very nice , and professional . He was also very helpful also informative about the dishwasher . Would use them again for any other repairs .
Wonderful experience! A lot of people have lost that compassion for other people during these covid times. But not AAA, Brayden came by on time and it didn't take him more than 5 minutes to figure out the issue. He was very kind and even kept conversations going with my very talkative kids. It was a great experience. Thank you!
Braydon correctly identified the issue in his first visit and parts came in on time which were installed. 5 star experience and I am definitely using AAA Appliance service center again for any future needs. You guys rock! Happy holidays to you and your team.
Ivan was great. He came out, assessed the issue with our dishwasher, then ordered the parts, and scheduled the follow up appointment within an hour of leaving. Quick and professional, no complaints.
They were able to come out on short notice, the day before Thanksgiving to service my dishwasher. Talking to an actual person to set up the appointment was a great change of pace! The confirmed my appt with a time frame, showed up on time, repairman was friendly and professional. He fixed the dishwasher in a timely…
As always, top-notch service from AAA. We have been using them for over a decade and are always delighted. Courteous service, excellent communication, fantastic follow-up. Highly recommend!
Showed up on time, good communication. Highly recommend
Ivan was on time and called/texted when he was on the way. My dishwasher was leaking and Ivan found that the issue was easy to fix by reinstalling some loose brackets. Since the fix was easy he only charged me the service fee and no labor which was much appreciated! He was very quick to fix the issue and friendly. Thank you Ivan!
The office staff were helpful and on the ball regarding scheduling. The repair technician, Adam was so professional and friendly. He gave us great information and explained everything clearly. He did the diagnosis and repair very efficiently. AAA delivers great service. 👍😎
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |
