How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAAA Appliance Service Center
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 2,949 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired AAA Appliance Service Center for 8 kinds of job.
AAA Appliance Service Center for microwave repair
Clear ✕All 45 Google reviews tagged “Microwave repair” · showing 20
AAA serviceman was efficient, friendly and knowledgeable. The unit was under warranty so no payment was needed.
Repair was cost prohibitive but trouble shooting and explanation pf problem was worthwhile.
They do have good communication reminding you about appointment, confirming appointment, letting you know when tech is on their way and post service texts as well. The only issue is it cost us $175 for a tech to come out & perform a factory reset on the microwave which we could have done ourselves. The tech was at…
Given my researched replacement cost of My built-in microwave, trim , delivery, and installation , I decided to have it repaired. Grand Appliance recommended AAA and I chose them because the charge for the service visit to determine the problem was applied to the repair cost. My repairman was excellent. He…
Professional technician, very knowledgeable, super easy appointment and showed up next day. Absolutely would use them in the future for all appliances
They were contracted to fix my microwave while under warranty. Everyone was very responsive and professional. Pete did a fantastic job getting us up and running quickly.
John L was very professional, kind, attentive, and efficient. I'm very confident in his assessment and would hire them again!
Great service and great communication. Thank you!
AAA was the warranty service contact for Lowes on a microwave still under warranty. They were responsive, professional, courtious and fixed the problem with a service call to determine the problem and then ordered parts and returned to install them. The serviceman on both calls was David and he was excellent. I'd…
Deon messaged us ahead of time and showed up exactly on time. He was courteous, as well as obviously experienced. We thought the microwave hum, while heating, was too loud. He tested it, and advised that due to the newer, higher wattage models, that, unfortunately, they hum a little louder than older models, and…
microwave was fixed quickly and for a fair price. Deon took care of problem and was very personable. Enjoyed our conversation and he passed along several help applaince maintenance tips. A very good experience overall.
This was the 2nd time I used AAA Appliance. The first was for microwave repair and I was so happy with them that I called again when refrigerator not keeping temp cold enough. The first time they came left a very positive impression, so I felt confident using them again. I was able to get an appt. quickly. The…
I dropped off my microwave for service and John L diagnosed the problem quickly, ordered the parts, and repaired it. Everyone at AAA Appliance Service Center was friendly and they provide quality service.
Josh was on time and quickly identified the failed fuse in our microwave/oven combo unit.
I cannot express strongly enough my true happiness with Pete from AAA. After a very bad experience with A&E Factory service (see their review) Pete was a real God-send. His true professionalism, knowledge, expertise, and thoroughness was greatly appreciated. I am not always the easiest person to please, but once…
I have had several folks come do work at my place in the last 2 weeks: painters, plumbers, etc.. And Christian at AAA was the best experience of all. They are so professional, efficient, and kind. I highly recommend them.
I was good until the 3rd visit was told that I had to wait for a supervisor to come out with tech Adam. had to schedule a week out only for the tech Adam to show up with out a supervisor and again the part that was reordered didn't work. had to get a new microwave still had to wait 2 weeks for that. Will never use…
AAA serviced are microwave about 6 months ago and did a fine job.The same Parts failed on Wednesday.They came out on the next day, Thursday and ordered the same parts.They returned the following day, Friday and completed the job.When I called for service, I told them I was in a hurry as I had out of town guests…
They know to fix the issue, some other company are even breaking your appliances rather than fixing.
5 star service technician in every way
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |
