How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAAA Appliance Service Center
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 2,949 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired AAA Appliance Service Center for 8 kinds of job.
AAA Appliance Service Center for refrigerator/freezer repair
Clear ✕All 355 Google reviews tagged “Refrigerator/freezer repair” · showing 20
Communications from AAA Home Office were outstanding. From the initial conversation to the installation day, AAA service agent and technician were thorough and on time. The tech even cleaned up after he finished the repairs. I was so Impressed that I shared my great experience with several of my friends. Thank you AAA Appliance Service Center.
After reporting our freezer issue to Frigidaire, we were contacted by AAA Appliance. Everyone we dealt with was friendly and helpful. They ordered the necessary part (covered under warranty - so no charge) and installed it quickly. We were very pleased with the service and would highly recommend AAA.
Every single person I spoke to at AAA was helpful, kind, and professional. Shout out to Isaac specifically. Now we have a brand new refrigerator again - Highly, highly recommend!
Everyone was so nice from my first phone conversation with this company through the repair visit. Joe was kind and friendly and explained everything to me. I will definitely use this company again!
Came out quickly, identified my problem, the tech couldn’t have been nicer. Very good on communication after ordering a part that was required.
Cate was great to work with, communication was clear and he took care of our issue. Thank you so much!
Amazing support, very knowledgeable and timely. Will work with them again every time!
Great communication throughout the whole process. Tech was in, diagnosed, fixed the fridge and was out in no time. Knowledgeable as well. Will keep for reference.
Arrived on time and did repair
Great service Great communication
My fridge still does not work and I have asked for them to send a technician back to me. I was simply told that I should reach out to the warranty provider.
We had a great experience. Communication of timing from the start was wonderful the day before our appointment. The Tech was on time, identified the problem quickly, and was able to make the repair the same day.
I bought a fridge and when it arrived the water line to the water filter was broken. AAA Appliance Service Center was able to fix the issue. They were very professional and knowledgable.
Great technician, efficient service.
Great service. Had an issue with freezer door alignment and repair was complete in about 30min
I was directed to AAA Appliance Service Center through my refrigerator maker's support line and I am glad that I was. They were able to send out a technician the next day and he had the issue identified in around 30 minutes. By the end of the week, they had the part and completed the repair. They also kept me…
AAA Appliance Service representative are always knowledgeable and very friendly. I have not had any negative experience with AAA, and sadly, I do contact them quite often. The technicians are on time and courteous. Our extended warranty is most certainly appreciated and therefore we do not need to pay for trip charges nor parts. Thank you for all you do.
It was a great experience to work with AAA Appliance Service Center - from scheduling to the repair!
We were very happy with AAA. Ryan S diagnosed the problem quickly on our LG washing machine. They ordered the needed part and installed within the week so we were only without a washing machine for less than one week. We would definitely recommend AAA for appliance repairs.This is the 3rd time we have had them out to repair appliances in our home.
Wonderful prompt service. Highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |