How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAAA Appliance Service Center
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 2,949 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired AAA Appliance Service Center for 8 kinds of job.
AAA Appliance Service Center for refrigerator repair
Clear ✕All 82 Google reviews tagged “Refrigerator repair” · showing 20
The technician afforded me for repair of my refrigerator was both timely and professional in his actions. He updated me on his arrival and presented himself 10 mins prior to start time. The work he performed was timely and responsible to my home environment. He checked to ensure the refrigerator was working…
Quick and effective service to replace a part due to a refrigerator recall. No cost to us.
Showed up quickly. Performed repair quickly. No complaints.
Great communication and on time service. Had a recall repair on a refrigerator. Timely, polite and friendly service.
It took multiple trips to get the refrigerator right. Now it’s running and cooling better than it did when new. I can’t remember the unit in shut down mode when reaching the desired temperature. Seems like it ran 24/7. Now cooling properly and shutting off for long periods. It’s reflected in my electric usage…
The two service techs you sent were great. They correctly diagnosed the problem, ordered the parts and scheduled another session to replace them. The "new" frige tested out fine. Since the repairs we have had no problems. It was clear the team knew what they were doing and did it right.
We called AAA Appliance Services for our dishwasher and refrigerator. The dishwasher needed $600 worth of parts and repairs, so the technician Rob agreed with us to purchase a new machine. The technician repaired the refrigerator. Our condenser was clogged and Rob cleaned it up and it works great. This is the second…
The repairman, Dion, was wonderful. He came, discovered the problem, did not have the part, went to get it and installed it. My refrigerator works wonderfully now. He explained everything and was very knowledgeable. His kindness and good workmanship were much appreciated. I would highly recommend AAA Appliance.…
Technician Juan, was on time and nice to talk to. Let me know everything that was going on very informative and quick. You did a Parts replacement on a recall very respectful
Thank you had a very pleasant experience picking out my refrigerator at home depot. The person who attended us had a lot of experience and explained in detail of different makes and it's function. My wife are very happy with our new refrigerator.
Excellent service and communication. The tech was a professional, took his time to assure careful removal and installation of the unit. A complete replacement of the compressor was done and unit is back in service!
The tech who came to fix our frig was knowledge and efficient. I would use AAA Appliance again.
Paid nothing/this was still under warranty.
Did a great job and were very fast, honest.
When our True refrigerator malfunctioned, True connected us with AAA Appliance Service. From scheduling the appointment through Terry doing the repair work, the service was flawless!!! Terry was the most knowledgeable tech I have ever met! He explained everything. He took great care to cover our floor and counter…
Best I've had to deal with.. Tech very Professional
excellent service getting the appointment scheduled - very pleasant!
AAA’s agent, Deon, was knowledgeable, professional, and personable. He showed concern and took ownership of the problem. Deon’s service could not have been better. I’m grateful for his outstanding efforts and assistance. Thanks!
David stopped by as scheduled, reviewed our ice maker issue and provided options in how to resolve it. The whole experience was professionally handled and would recommend their service
Josh was great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |
