How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAAA Appliance Service Center
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 2,949 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired AAA Appliance Service Center for 8 kinds of job.
AAA Appliance Service Center for stove, cooktop & oven repair
Clear ✕All 129 Google reviews tagged “Stove, cooktop & oven repair” · showing 40
The service technician was a really nice guy and seemed concerned but he said he didn't have the knowledge to fix my issue. My stove is 3 months old and the flame omits a popping sound and flickers on and off. Actually my stove is a month old!! He suggested I call a gas man or plumber. I didn't install the stove the company I bought it from did
EXCELLENT!!!! Is it make an appointment, they keep you updated with everything pertaining to your service call. Technicians very knowledgeable! Don’t hesitate to call them.
Easy to make an appointment. Friendly staff. They know their stuff.
Great experience with Knowledge Technician! They kept me informed about their arrival time and arrived right on schedule. Peter fixed the Electric stove issue in less time than expected and made sure everything was working perfectly before leaving. Thank you for your professionalism and excellent service!
I would highly recommend. I appreciate the time put into your work order before they arrive to your home. This company knew what parts were needed and didn’t have to make two trips. They are very responsive by phone and text.
Fast and friendly service. I'll be calling them the next time I need an appliance repaired
This company is wonderful and Deon is very knowledgeable and delightful.
James, did a great job with our annual tune and clean of our commercial kitchen.
Experienced servicer. Quick part replacement. He explained reason for replacement and further action, if necessary.
Steve was great!
Oven temperature in our Wolf oven wasn't rising to setting. Rob analyzed the problem and solved it by installing a new circuit board.
This was a recall. The service was amazing. Kept completely informed from the moment I made the appointment until the repair person arrived. Even had a photo and GPS location to know exactly when he arrived. He was wonderful. Polite, fast and easy to talk to. Gave me a lot of tips for using the appliance. Couldn’t…
John is Superb. He know his work very well. I really like the way he diagnoised the issue preety quick and explained what was the root cause. I truly recommend him for doing a great job. Thank you again...A++++
AAA came out to service a pretty new oven still under the manufacture’s warranty. Technician quickly determined the problem but needed to order a new electrical control panel. They got the part right away and scheduled another visit for the install. Came as planned, completed the work quickly and successfully.…
Prompt and courteous
Fast, friendly, effective service.
Quick and very helpful! Would definitely use again!
Mfg recalled…parts availability. Tech was excellent, on time, knowledgeable, polite, friendly, and most likely the best tech I’ve had in years.
Very happy w Daniel at AAA Appliance. Not happy w the Frigidaire range & microwave but Daniel always does a nice job. Unfortunately he’s been to our house 3x’s in two years because of our Frigidaire appliances.
Very professional
Easy to schedule, procedure was really fast. Great service
Steve O. did a great job of installing a new component to my stove/oven unit that had a recall. He was right on time and very professional and personable. 5 stars! Great service
Came for a recall repair. Super professional and helpful.
Tech was efficient and informative regarding the recalls on my appliance!
Great and quick service technician was very knowledgeable
Used AAA for a bake burner replacement for a range recall issued by the manufacturer. From the initial phone call, scheduling service, to the finished job, it was a great experience. Will definitely consider them in the future.
We had a recall notice on our stove, and AAA came and performed the work that needed to be done. The technician was friendly and very professional.
Daniel provided the warranty/recall burner replacement for our Frigidaire stove. He was a perfect professional and wore a mask when asked due to my kidney transplant. Daniel deserves a raise. Your software makes me choose a price I paid. This was a no charge repair.
Quick professional service.
This company is so 👍
Great service by Rob!
AAA Appliance came out today to look at a couple of kitchen appliances. Terry was punctual, professional, and friendly. He worked quickly and kept our budget in mind, not recommending anything unnecessary. Overall, a great experience and we recommend them highly.
Easy service coordination. Technicians showed up on time and did the repair in under 30 minutes.
Robert was an amazing technician! Prompt, kind, polite and very genuine. I highly recommend him and AAA!
The company messaged us with an estimated time of arrival and the technician was 10 minutes early. He was polite and respectful of the people in my home and our property. The burner in the oven was replaced quickly and he tested it before leaving. We will use this service again in the future.
I couldn’t have been more pleased with the prompt service and professionalism of the repairmen. I was always kept up to date and informed about the job
The technician was quick, efficient and knowledgeable. Also very friendly
Incredible customer service. Prompt friendly service. easy scheduling service call, accommodating my schedule. it was warranty work so there was no cost to me. Service man John L. was prompt, friendly, efficient, checked to make sure everything worked before leaving. Very satisfied. Would call on them again before anyone else.
Ryan performed a recall repair of my Frigidaire oven. RYAN IS AN EXCELLENT TECHNICIAN . . . and a very nice person.
Very good service; kind and thoughtful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |
