How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAAA Appliance Service Center
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 2,949 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired AAA Appliance Service Center for 8 kinds of job.
AAA Appliance Service Center for washer/dryer repair
Clear ✕All 81 Google reviews tagged “Washer/dryer repair” · showing 20
The service is amazing. They scheduled the visit in less than 24 hours, and they were spot on the time it took for the technician to adjust my wash and dryer combo unit. Great, great service!
Deon was very nice and courteous. Handled repair with ease and answered all questions.
ON time and fixed the problem
Great service. Joe, the technician contacted me to let me know when he would be to my home. He fixed my machine and I'm good to go. Professional and pleasant experience.
Very helpful team and always responsive and on time.
The technician was here on time, very professional and fixed the issue with my washer.
John L was awesome. He came early, showed me what was the actual problem with our fridge and fixed everything in a timely manner. Thank you! Update- Steven has been amazing too. He has fixed our dishwasher and dryer wonderfully and is super professional. Thank you AAA for such great service!
Joe was very thorough and knowledgeable. He helped us solve the problem with our washing machine.
Scheduling was a breeze! Appreciate the responsiveness.
Our second time hiring AAA. Once again, Pete did a great job fixing our washer, and quick too.
Friendly and knowledgeable
They responded quickly, their service person Pete was very personable and friendly
Basilia was great and knowledgeable very professional would recommend.
They have been to our house twice in the last six months. Once to repair the oven and again today to fix the washing machine. Terry fixed the oven and could not have been nicer. He was on time, friendly, had to order a part, they contacted me when it was ordered, when it arrived and when they could come back to…
Best repair company we have used. Highly recommend. Thanks guys for your hard work!! Chris was our new tech from the company and gets an A for his services. He diagnosed our dryer issues and gave us a quote. I will report his finished services for the job when done. Thanks Chris 🤠✌️
He was on time told exactly what was going on Great job 👍
Pete did a professional and courtesy. Thank for such great service
Responded the same day I called. Sent me a text with a photo of the driver so I knew who was expected. Fast diagnosis of the issue . Thank you for your prompt service!
I very rarely leave reviews but I am so impressed with this company. I found them online and thought i would give them a try since their reviews were good. The women (I think her name was Casey) that booked my appt was incredibly helpful and cheerful. She was able to get me in to see a tech within 48 hours. Basilia…
The serviceman was excellent. Also, the text messages helped me to know he was on his way! I would recommend your company to everyone.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |
