How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAAA Appliance Service Center
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.8★ from 2,949 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired AAA Appliance Service Center for 8 kinds of job.
AAA Appliance Service Center for washing machine repair
Clear ✕All 162 Google reviews tagged “Washing machine repair” · showing 20
Technician Steve O. was punctual, friendly, informative and left the work area spotless when he was done
Fixed my front load washer again. Reliable and competent service techs. Wait time to get on schedule was minimal.
We had our front-loading GE washing machine repaired. They arrived within the scheduled time, determined the issue and returned to complete the repair. Very happy that I don't have to return to the laundromat
Only paid the initial service fee. Turned out that machine just needed to be reset by cycling power off and then back on. Didn’t charge me anything extra as there wasn’t really anything physically wrong with my machine. Probably just a power surge or something that screwed up the electronics.
Great service.Very happy.They tried two different repairs but was unsuccessful so they gave me a new wash machine. Thanks to AAA,Allstate protection plan for all your help.
He was very efficient and explain everything for us if we have any more problems
Fantastic customer service from our AAA Appliance Repair Service sent by Allstate ainsurance!
The repairman was polite and productive.
The repair technician, Pete S quickly diagnosed the issue with our washer and once the part came in had us back up and running. He always does a great job for us. Everyone at AAA has a great attitude and is very easy to work with.
The communication from the office via text and email was great. The technician was polite and articulate. Great company & will recommend them to my clients as I'm a local Realtor. I added them to my Vendor List as well.
A separate repair company was called 1st for a leaking washer. After the "repair, my washer stopped leaking, but would not spin. I asked the 1st company to return. After delay and delay of appointments and poor customer service, I called AAA Appliance. The problem was fixed with a GE diagnostic app and problem…
Joe addressed the problem and ordered parts today. He was professional and the job site.
Deon was very professional, efficient, and friendly.
They were able to come out quickly for a warranty repair on our washing machine and were easy to work with!
Great work
Quick service, polite, and solved the problem without trying to push anything else. 100% would use again.
Very prompt and very professional Fixed the first time they came out
Timely professional. Excellent communication, thorough knowledge of the problems. Excellent follow up.
Good experience. The repair guy was very helpful and knowledgeable.
I had error codes on my speed queen washing machine that was under warranty. AAA came out the first time and replaced parts that were needed. The second time this happened about 10 days later they were prepared and brought the necessary part. They were quick and efficient and hopefully all will go well going…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 355 | $132–$440 |
| Washing machine repair | 162 | $126–$371 |
| Dryer repair | 136 | $183–$365 |
| Oven repair | 136 | $139–$427 |
| Dishwasher repair | 133 | $114–$390 |
| Stove, cooktop & oven repair | 129 | $126–$427 |
| Refrigerator repair | 82 | $253–$427 |
| Washer/dryer repair | 81 | $126–$335 |
