How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAAA City Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,412 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA City Plumbing for 8 kinds of job.
AAA City Plumbing for drain cleaning
Clear ✕All 45 Google reviews tagged “Drain cleaning” · showing 20
I have used AAA City Plumbing on several occasions. They give the best service at a fair price .Very professional and courteous! From making an appointment with Jaime to the two techs, Randy (Red) and Ian, the service was impeccable !! Red explained what the issue was and what I can do to prevent future clogs. I…
Jamie was the dispatcher for me when I called in to fix the plumbing issue we were having. She was extremely helpful and very cooperative. She was able to find me a technician very fast and followed up. I highly recommend her.
Joseph has come my house twice and he is awesome. Last time for a garbage disposal install and today for a shower drain clog. He is very knowledgeable and explains things in a way I can understand. I’ve been using AAA service since becoming a homeowner 13 years ago (the previous owner of my house used them too).…
Joseph was phenomenal. Very personable, knowledgeable, and polite. He explained everything he was doing in a way I could easily understand. He went above and beyond. If I ever need plumbing help again I will definitely call AAA City plumbing and request Joseph again!
Thank you Gina for your help ,project is ongoing , lm well satisfied so far !
Great experience
Highly recommend this company. Very quick response to my issue. My tech was very thorough, polite and made sure everything was clean. Thank you so much to Parrish and Joseph!
Honest hard workers that got the job done quickly and efficiently. Wesley, Perry, and Eric got us back on track quickly. They office staff were very kind and got everybody scheduled fast. Porsha kept us updated on everything. Very fair prices. Highly recommend
Such nice people who are ready to help! Spoke with Jamie and she was very helpful. Randy came out same day I called and is getting all plumbing ready for inspection. He was super helpful and super nice. A great company with awesome customer service!!
Jamie scheduled quick service and Shannon gave fair pricing with quality service. Great communication from their full staff. Thanks AAA City Plumbing
This company is awesome. We had all of the toilets in our house backed up, and I called them at 4:45 in the afternoon. They came out, diagnosed my septic system issue and resolved it efficiently and at a very fair price. Kudos to Chris, excellent technician. Great customer service skills. Highly recommend this company.
Eric was amazing! The entire team at AAA+ City was very responsive! Customer service was incredible. I had a sewer backup problem, and they came out on a Saturday to help me! The team addressed the situation very professionally, although they did have to come back to use a camera to see if I had a break in my sewer…
Corey is the man. Got our showered fixed in a second
Matt Baker was here early and took care of a stubborn cast iron shower drain in all of 30 minutes. Highly recommended!
Highly recommend Triple AAA Plumbing! They were prompt and professional. Porsha set our appointment up and was extremely helpful in explaining what to expect. The techs were friendly and also great at explaining what they did. They were not pushy with trying to upsell other services the way other companies are. We will be using them again!
Had a nightmare experience with another local plumber. Master non-Works would be the correct wording for them. Was referred to AAA City Plumbing and Brian came out to inspect and repair quickly. Can't say enough good things about that guy. Truly a pleasure to work with and will now have this company as my default. Thanks for the help!
Absolutely wonderful to work with from the moment we called. They set expectations when they would call and show up for the appointment as well as sending a text confirming with a picture of the service tech that would be arriving. Jesse was wonderful! He explained the problem, what needed to be done as well as the…
They were very responsive and knowledgeable.
Eric came out within an hour of calling and had my toilet unclogged. Thank you AAA
Joe K and D W did a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 50 | $239–$680 |
| Drain cleaning | 45 | $248–$593 |
| Plumbing leak detection | 40 | $205–$630 |
| Outdoor plumbing system repair | 26 | $366–$1.6k |
| Sewer cleaning | 21 | $328–$705 |
| Faucet installation | 21 | $340–$867 |
| Plumbing leak repair | 20 | $248–$793 |
