How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAAA City Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,412 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA City Plumbing for 8 kinds of job.
AAA City Plumbing for drain cleaning
Clear ✕All 45 Google reviews tagged “Drain cleaning” · showing 40
I have used AAA City Plumbing on several occasions. They give the best service at a fair price .Very professional and courteous! From making an appointment with Jaime to the two techs, Randy (Red) and Ian, the service was impeccable !! Red explained what the issue was and what I can do to prevent future clogs. I…
Jamie was the dispatcher for me when I called in to fix the plumbing issue we were having. She was extremely helpful and very cooperative. She was able to find me a technician very fast and followed up. I highly recommend her.
Joseph has come my house twice and he is awesome. Last time for a garbage disposal install and today for a shower drain clog. He is very knowledgeable and explains things in a way I can understand. I’ve been using AAA service since becoming a homeowner 13 years ago (the previous owner of my house used them too).…
Joseph was phenomenal. Very personable, knowledgeable, and polite. He explained everything he was doing in a way I could easily understand. He went above and beyond. If I ever need plumbing help again I will definitely call AAA City plumbing and request Joseph again!
Thank you Gina for your help ,project is ongoing , lm well satisfied so far !
Great experience
Highly recommend this company. Very quick response to my issue. My tech was very thorough, polite and made sure everything was clean. Thank you so much to Parrish and Joseph!
Honest hard workers that got the job done quickly and efficiently. Wesley, Perry, and Eric got us back on track quickly. They office staff were very kind and got everybody scheduled fast. Porsha kept us updated on everything. Very fair prices. Highly recommend
Such nice people who are ready to help! Spoke with Jamie and she was very helpful. Randy came out same day I called and is getting all plumbing ready for inspection. He was super helpful and super nice. A great company with awesome customer service!!
Jamie scheduled quick service and Shannon gave fair pricing with quality service. Great communication from their full staff. Thanks AAA City Plumbing
This company is awesome. We had all of the toilets in our house backed up, and I called them at 4:45 in the afternoon. They came out, diagnosed my septic system issue and resolved it efficiently and at a very fair price. Kudos to Chris, excellent technician. Great customer service skills. Highly recommend this company.
Eric was amazing! The entire team at AAA+ City was very responsive! Customer service was incredible. I had a sewer backup problem, and they came out on a Saturday to help me! The team addressed the situation very professionally, although they did have to come back to use a camera to see if I had a break in my sewer…
Corey is the man. Got our showered fixed in a second
Matt Baker was here early and took care of a stubborn cast iron shower drain in all of 30 minutes. Highly recommended!
Highly recommend Triple AAA Plumbing! They were prompt and professional. Porsha set our appointment up and was extremely helpful in explaining what to expect. The techs were friendly and also great at explaining what they did. They were not pushy with trying to upsell other services the way other companies are. We will be using them again!
Had a nightmare experience with another local plumber. Master non-Works would be the correct wording for them. Was referred to AAA City Plumbing and Brian came out to inspect and repair quickly. Can't say enough good things about that guy. Truly a pleasure to work with and will now have this company as my default. Thanks for the help!
Absolutely wonderful to work with from the moment we called. They set expectations when they would call and show up for the appointment as well as sending a text confirming with a picture of the service tech that would be arriving. Jesse was wonderful! He explained the problem, what needed to be done as well as the…
They were very responsive and knowledgeable.
Eric came out within an hour of calling and had my toilet unclogged. Thank you AAA
Joe K and D W did a great job.
Of course while selling our house on the day of the inspection I wake up to clogged plumbing, so I needed a quick response to get my drains moving before the inspectors show up, I called them as soon as they opened, they came out immediately pumped out my septic and removed the clogs and got everything perfect for…
I want to thank Parker and Justin for doing such a great job unclogging my kitchen sink! I tried correcting my problem for 3 days and had no luck. Once I called AAA City Plumbing they showed up within a couple of hours. In just a short time they had my drain open and flowing again! I will recommend AAA City Plumbing…
Very nice and professional took care of problem. Very nice.
Justin and Brian did a previous Repair!! Totally satisfied!! Justin repaired kitchen sink this time and was fast and quickly got us working like new in no time !!
Thanks to Parrish for being so kind and informative during our conversation over the phone. I was so relived after talking with her. I felt like family💕 I was able to get same day service, Parrish contacted me to let me know when the technician would arrive. Frankie was on time and very helpful. I even asked to…
George and Ian were very professional, courteous and friendly. It was appropriately explained what was needed. The work was done efficiently. George also taught us how to treat drains and what products to use to avoid future backup and problems
Absolutely ecstatic with the work Chris did. He was here in under 2 hours. Super nice very professional in explaining the problem. He pumped the septic to find out the real problem. Next we had Robert to come out to unclog the major pipe to the septic system. Both guys were awesome. Highly recommend AAA City…
Brian was on time and cleared my clogged drain in no time at all .Thank you Brian of AAA City Plumbing.
Aaron was super helpful in explaining the plumping issues in our home, providing lots of transparency, and did a fast job in all of the needed repairs. I would certainly recommend him for anyone with plumbing needs in the Fort Mill/Rock Hill area.
Joe Freeman came out on a Sat night and took the time to diagnose completely a couple different issues and get everything back to working. Total pro. And very considerate of my children trying to get to bed and just being a great guy.
Thank you Joe Keever for taking care of our line and for educating us on what's what. Everyone was very kind and professional. We called in this morning and Joe arrived in the afternoon. Thank you again for the prompt response, repair, and the education.
Waide did a great job unclogging the drain from our bathroom and was very professional and friendly.
The company was prompt and professional. Franklin was very helpful at explaining our problem and fixing it quickly.
I am new to country living and was unaware that flushable wipes don’t go well with the septic so long story short it backed up and the pipes burst Stephen came out he was very professional and honest about what needed to be done and the pricing was reasonable I was amazed at the time he completed the job thanks again
Most friendly and on time very professional. I recommend AAA Plumbing
Very professional and prompt. Will definitely use again if needed.
Stephhan was very professional.He walked me through all he was going to and answered all my questions. He was very comfortable with doing his work.
Tosi the representative came in and fixed problem. Very polite and showed me what my people were doing to cause the problem. He also gave me advise on how to stop it from constantly happening.
Excellent, curteous, professional service. Found and fixed all the problems. A great plumber. A great company.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 50 | $239–$680 |
| Drain cleaning | 45 | $248–$593 |
| Plumbing leak detection | 40 | $205–$630 |
| Outdoor plumbing system repair | 26 | $366–$1.6k |
| Sewer cleaning | 21 | $328–$705 |
| Faucet installation | 21 | $340–$867 |
| Plumbing leak repair | 20 | $248–$793 |
