How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAAA City Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,412 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA City Plumbing for 8 kinds of job.
AAA City Plumbing for outdoor plumbing system repair
Clear ✕All 26 Google reviews tagged “Outdoor plumbing system repair”
Joseph, Perry and Ian came and fixed my waterline pressure coming in from the main line which was way too high and they also pumped out my septic tank and ran a camera through the lines to the septic to make sure there weren't any blockages to the tank. Very hardworking and honest men. I thank them greatly.
Emily was nice when making appt. Wesley and Gary were efficient, and knew exactly what to look for to solve my issue. They were professional, courteous and arrived in a very quick . My issue was resolved and would not hesitate to call them back in future if needed. GREAT JOB AAA CITY PLUMBING!!
Had a great experience working with Joseph today! Had a new hose bib added to the side of a house and a new PRV installed. Very respectful and worked quickly and explained everything very thoroughly. 10 out of 10 would recommend working with them.
Excellent service they went extra mile to finish the difficult project of rerun water line. They finished the work in time and more efficient way. Two men crew worked for 2 days with smile, and they were very cooperative.
Excellent customer service. They care about they’re customers.
Jamie scheduled my appointment and was super nice! She got me in quickly and did a great job. Shannon was my tech and He did an awesome job as well. He investigated several things to find the problem and then informed me the problem was located in a spot that was the responsibility of the city to repair. I very much…
AAA City Plumbing did a fantastic job!!! From the initial welcoming phone call with Gina, to the technicians Wesley and James, I am beyond honored to recommend this company. This company solved my Plumbing issue on the first trip, whereas two companies prior to them, could not do so. I was hesitant to trust another…
When I called the receptionist was sweet and helpful in getting us scheduled for what I thought was going o be having the septic tank pumped. Upon arrival the staff member informed me it wasn't my septic tank that needed to be serviced, it was the pump that moved water to the drainage fields. He guided me through…
Thanks Jaime
Very awesome customer service from Jaime scheduling my appointment. And Josh did a great job and very friendly with his partner on the job. Definitely use them again on my future plumbing
Called on Friday with multiple issues. We’re able to come as soon as the next but our schedule didn’t allow for it. When Matt arrived I walked him through the problems. He listened and provided great insight into the solutions. He was able to get me a quote and start within 30min. Matt was here ALL day. A prior…
Franklin and Eric was very professional on time and they did a great job
Franklin and Jessie were knowledgeable and did a great job replacing our septic line. They were very courteous and Frankie answered all my questions. Will definitely use again.
The tech Joe K did a professional job on short notice repairing a main water leak at our house. He did a great job explaining my options and the pros and cons of each.
I woke up this morning to discover that one of my outdoor hose bibs burst and was spewing water. I called AAA Plumbing and they were able to get Shannon out here in about 2 hours even though they’ve been swamped with calls due to the extremely low temperature over the last several days. He was immediately able to…
Of course while selling our house on the day of the inspection I wake up to clogged plumbing, so I needed a quick response to get my drains moving before the inspectors show up, I called them as soon as they opened, they came out immediately pumped out my septic and removed the clogs and got everything perfect for…
Joe .K and Dustin.W came and checked water pressure had a problem coming from Pressure valve to house checked it out and fixed problem was clogged from city working on sewer and they hit waterline and it causes dirt to block water coming to home. Did a wonderful job highly recommend
Justin and Brian did a previous Repair!! Totally satisfied!! Justin repaired kitchen sink this time and was fast and quickly got us working like new in no time !!
Joe K did a great job of finding problems and solving them. He was professional and friendly. Great job, great price.
Joe K came out and very professional. Explained what the problem was and fixed
Had an immediate need with septic tank. First they sent 2 technicians (George)to access and determine the problem. They accessed, and immediately called their office to schedule the proper techs to perform the repairs. the 2nd crew (Chris & Ian) arrived later and immediately got to work. ALthough during these 1st 2…
The company was fast to respond and very professional. Excellent in explaining what was needed with great financial options. Shane, Bryan and Parker were very polite and quite personable. They left the property clean and I will call them again.
I was very pleased with the work they did and the employees that did the work. They were very professional in their work and their dispositions. I will call on them again if any big jobs at my home need attending to.
Responsive, on time, and fixed the problem. Wade was the individual that helped us and he was extremely professional. We loved working with him!
We purchased an old home that needed extensive septic repairs. Frankie and George were the ultimate in professionalism, while completely repairing our system. We recommend AAA to anyone with plumbing needs.
Very professional and prompt. Will definitely use again if needed.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 50 | $239–$680 |
| Drain cleaning | 45 | $248–$593 |
| Plumbing leak detection | 40 | $205–$630 |
| Outdoor plumbing system repair | 26 | $366–$1.6k |
| Sewer cleaning | 21 | $328–$705 |
| Faucet installation | 21 | $340–$867 |
| Plumbing leak repair | 20 | $248–$793 |
