How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAAA City Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,412 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA City Plumbing for 8 kinds of job.
AAA City Plumbing for plumbing leak detection
Clear ✕All 40 Google reviews tagged “Plumbing leak detection”
Joseph, Perry and Ian came and fixed my waterline pressure coming in from the main line which was way too high and they also pumped out my septic tank and ran a camera through the lines to the septic to make sure there weren't any blockages to the tank. Very hardworking and honest men. I thank them greatly.
Thank you Arden for repairing the broken pipe connected to my A/C and for thoroughly explaining the plumbing situation we have at our home. You went above and beyond our expectations.
We had a sink disposal problem. AAA was extremely responsive and sent someone out within an hour to fix everything. Shannon, the plumber, was great!
Honest hard workers that got the job done quickly and efficiently. Wesley, Perry, and Eric got us back on track quickly. They office staff were very kind and got everybody scheduled fast. Porsha kept us updated on everything. Very fair prices. Highly recommend
Such nice people who are ready to help! Spoke with Jamie and she was very helpful. Randy came out same day I called and is getting all plumbing ready for inspection. He was super helpful and super nice. A great company with awesome customer service!!
Jamie was very friendly and helped schedule an appointment right away. Technicians Randy and Sean were very polite and knowledgeable. Explained all my plumbing issues and how they could correct the problem.
Shannon our plumber was very professional and he fixed all of our problems with the leaky dishwasher and fixed the faucet that was loose and it was hard to get to but he made it look easy! I am thankful for AAA City Plumbing. God bless! 🙏
Shannon and James did an amazing job with our repairs at our house. Great to work with both did outstanding work. Give them both 5 stars.
Good estimate
Eric Lingerfelt was great! He was able to identify our problem (which many others had failed to do) and fix it within a 12 hour period! Professional and great to work with. Highly recommend!
Shannon was very knowledgeable and worked very hard to take care of our issue. He was able to get our issue taken care of in a timely fashion and was very professional!! I definitely recommend any of his work!!
Eric came out for an emergency call. Fixed my issue quickly and for a reasonable price. I will be calling them for any future issues.
Had a nightmare experience with another local plumber. Master non-Works would be the correct wording for them. Was referred to AAA City Plumbing and Brian came out to inspect and repair quickly. Can't say enough good things about that guy. Truly a pleasure to work with and will now have this company as my default. Thanks for the help!
Tyler did a fabulous job. He was here all afternoon and change the hot water heater and fix the plumbing leaks and I did a really good job at 5 star.
Joe K. He was very professional and on time to repair our busted pipe we will definitely recommend again
Very responsive and quick to fix. Would recommend. Price was reasonable as well.
Great experience with this company. They responded quickly and fixed the problem. Definitely recommend
Joe K provided excellent service.
Joe F did a great job and explained everything well.
Franklin was very professional took his time and explained everything. Great service! We would highly recommend AAA City Plumbing
I had a small leak in a pipe that was dripping water into a closet. Joe Freeman found the location of a tiny pinhole leak in record time and was able to repair the issue with minimum inconvenience to my day. I would highly recommend him and AAA City Plumbing to friends and family.
Brett and Parker were very professional and did a great job. I would recommend them highly.
I dealt with three different plumbing companies before finding AAA City Plumbing. They were all a nightmare and I have never been more thankful to have found them and that I gave them a call. We had a leak under the slab and kept getting the run around from everyone else that we contacted and had come out to look…
I called AAA City Plumbing early on Saturday morning because of a water leak at a shopping center my mother in law owns in Pineville N.C. Joe came out immediately and fixed the problem fast. The tennants were very pleased. Parrish took my call and followed thrPugh exceptionally well and professional.
My wife notice water on our wall in the garage around 9am and I called AAACity plumbing immediately, they were there by 1:30 that day, Saturday. Fixed the problem gave some advice and were gone. Thank you very much!
I am new to country living and was unaware that flushable wipes don’t go well with the septic so long story short it backed up and the pipes burst Stephen came out he was very professional and honest about what needed to be done and the pricing was reasonable I was amazed at the time he completed the job thanks again
Our technician Stephan was very professional and efficient. Many years of experience enabled him to replace an entire bathtub drain pipe/overflow system (original brass system from house built in 1960) in much less time than estimated. I am satisfied with the quality of service and would choose AAA City Plumbing again for my future plumbing needs.
Toshi was absolutely amazing! He was able to diagnose the problem very quickly and he thoroughly explained all of the options available. He was very polite and made me feel at ease. He will definitely be my first choice for any future plumbing services! Ashley Johnson
Stephen and Eric both did an amazing job, explained everything they were doing and why. Very clean and neat, even shoveled dirt up that came off company van in my parking spot! Fair price for the job and got a Senior Citizen discount. I’ll always use AAA Plumbing and will continue recommending to my family and friends. Thank you guys!!
Most friendly and on time very professional. I recommend AAA Plumbing
Very fast, quality service. The initial service fee was deducted from the final cost as promised. The plumber, Stephan, was very friendly and provided a list of items to purchase beforehand in order for me to save me money. After I acquired the items, he came out the very next morning. He actually did a good bit of…
Steven was the plumber that came out to repair our leak. He was very professional and communicative. He answered all of our questions and took the time to explain what he assessed. We will definitely use AAA again!
I noticed a small water spot on my ceiling come from the bathroom. I called AAA City Plumbing in the afternoon on a Monday and they sent Stephan out first thing on a Tuesday morning. They called me to let me know he was on his way and he arrived within a half hour. The repair was fixed quickly and efficiently. He…
Excellent, curteous, professional service. Found and fixed all the problems. A great plumber. A great company.
David Bruton and his team were spot on. I will use them again and will recommend them to friends Great job
same day service which was good. VERY expensive. 1 hour job and 30 dollars worth of parts. 469 dollars. after job plumber said his boss got onto him for lowballing the price.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 50 | $239–$680 |
| Drain cleaning | 45 | $248–$593 |
| Plumbing leak detection | 40 | $205–$630 |
| Outdoor plumbing system repair | 26 | $366–$1.6k |
| Sewer cleaning | 21 | $328–$705 |
| Faucet installation | 21 | $340–$867 |
| Plumbing leak repair | 20 | $248–$793 |
