How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAAA City Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,412 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA City Plumbing for 8 kinds of job.
AAA City Plumbing for plumbing pipe repair
Clear ✕All 53 Google reviews tagged “Plumbing pipe repair”
I called AAA City Plumbing and was able to have Cory come out the same day. Cory explained what was going on with the plumbing under my kitchen sink and fixed it on the spot. Cory was efficient, friendly and did a great job taking care of the leaking pipe and smell from the sink vent. I highly recommend AAA and Cory to assist with any plumbing concerns.
Joseph, Perry and Ian came and fixed my waterline pressure coming in from the main line which was way too high and they also pumped out my septic tank and ran a camera through the lines to the septic to make sure there weren't any blockages to the tank. Very hardworking and honest men. I thank them greatly.
Cory was on time, professional and knew what he was doing. He showed up with all the tools that he needed. He completed the job safely and quickly and checked for leaks when he was done. Highly recommend him and we will ask for Cory in the future!
Thank you Arden for repairing the broken pipe connected to my A/C and for thoroughly explaining the plumbing situation we have at our home. You went above and beyond our expectations.
I have used this company twice. They are courteous and knowledgeable. They will explain everything and have upfront pricing. Joseph is a great tech!
Plumbing done right 👍😊
I used AAA City Plumbing and had a great experience from start to finish. They were quick to respond and arrived at the house promptly ( same day service). Customer service was excellent, pricing was transparent, and their after-service follow-up was exceptional. Parrish at reception is sweet as pie and made the…
From the beginning of the project to the very end, Randy "Red" & Cory gave excellent communication of what each step would entail. As a female helping my senior mom with a major plumbing crisis, both Randy & Cory kept me in the loop the entire way and was extremely caring and compassionate about making sure the…
Excellent service they went extra mile to finish the difficult project of rerun water line. They finished the work in time and more efficient way. Two men crew worked for 2 days with smile, and they were very cooperative.
Such nice people who are ready to help! Spoke with Jamie and she was very helpful. Randy came out same day I called and is getting all plumbing ready for inspection. He was super helpful and super nice. A great company with awesome customer service!!
Eric and James came through and gave me a good understanding of my problem and gave faith prices for the work. Speedy as well
Quick fast and professional
Shannon and James did an amazing job with our repairs at our house. Great to work with both did outstanding work. Give them both 5 stars.
AAA City Plumbing was friendly, courteous and accomodating for my needs. Jamie got us on the schedule and explained the process very professionally. They were recommended by a neighbor and I am so glad this is the company they recommended! Update! Wesley came, with another young man whose name I did not catch, my…
I received a message from my city of Rock Hill saying I had water flow problem. I called the Natural Gas Company because my hot water heater was running water all day and night. They came out and said it was not the water heater but a pipe leaking. I called AAACity Plumbing and they were at my home 45 minutes later.…
Wonderful service!
Eric Lingerfelt was great! He was able to identify our problem (which many others had failed to do) and fix it within a 12 hour period! Professional and great to work with. Highly recommend!
Called on Friday with multiple issues. We’re able to come as soon as the next but our schedule didn’t allow for it. When Matt arrived I walked him through the problems. He listened and provided great insight into the solutions. He was able to get me a quote and start within 30min. Matt was here ALL day. A prior…
We were very pleased with the work that was done by AAA City Plumbing. Shane, Franklin and Eric were all very professional, friendly and courteous. They were willing to answer any questions we had and gave explanations that we could understand. They were on time and kept our property in great shape as they did…
Tyler showed up on time and was very professional. He explained everything that was wrong with my dishwasher drainage problem in detail. He provided options to fix a pressure issue that I didn't even know existed which will save me money in the long run. The whole experience was great. I would highly recommend Tyler and AAA City Plumbing!
So quick! Been using AAA for 10 years and they have never disappointed me.
Shane and Eric were great. I will use them again for future plumbing needs. Totally recommend
From the beginning Franklin has demonstrated a great sense of courtesy, professionalism and knowledge. He is an excellent representative of his company and he has shown proof his great skills. Great job all the way!
They arrived 20 minutes after the call. Spent 5-10 minutes reviewing the situation, gave a quick quote. Upon agreeing, they fixed all the problems with my washer/dryer leak right away. Highly recommend and i'll use again.
Great experience with this company. They responded quickly and fixed the problem. Definitely recommend
Eric L. was great help assisting with the laundry room water pipes. He was professional and efficient with his work. Very happy with service.
Justin was very helpful
They came out inside of 22 hours or so. After the repair they had our septic pumped out the next day. Super nice and professional
I had an excellent experience with Joe Keever and Dustin White. These guys were super professional, knowledgeable and payed extra attention to their work. They were very pleasant and I felt at ease with them doing the work. I actually requested them and I’m glad for it!
JON f. Was great and professional. He installed plumbing for my commercial business. I would definitely use them again.. thanks Jon
Justin and Brian did a previous Repair!! Totally satisfied!! Justin repaired kitchen sink this time and was fast and quickly got us working like new in no time !!
AAA was responsive. Shannon did a great job.
George and Ian were very professional, courteous and friendly. It was appropriately explained what was needed. The work was done efficiently. George also taught us how to treat drains and what products to use to avoid future backup and problems
Technician Chris came out and was very polite and explained all that had to be done. I certainly hope that if someone calls this Plumbing service that it's Chris that they get to do any repairs or installation.
Joe keever and joe meekines Very professional employees on time very informative hit them with a last minute shower install and they knocked it out for me no problems no questions asked. Cleaned up all their mess that they made. Upgraded the water heater
AAA city plumping did a great job. Joe Keever came out repiped our whole house that had poly and dura pex. Minimal cuts in the dry wall, cleaned everything up and pulled out our old hot water heaters and installed a new tank less. Even fixed up our dishwasher line and pulled out what looked like an old well/pump…
Great experience really reliable work, i will work with them again and again. My plumber was Joe K. Joe repaird kitchen sink that was properly done correctly. It looks amazing now.
Joe K and Ian came out to run a new water line. They got all the big work done in a day to leave us with water turned back on, very professional, easy to work with, clear communication, answered questions, etc. I will use AAA plumbing again in the future!
Joe & Jeff responded immediately when our dishwasher replacement required new stop valves. A real pleasure to work with!
I've had AAA City Plumbing come out various times to my older home. They've replaced my well pump, water heater, water filters, and repaired a few leaks. They always come out quickly and take care of the problems quickly. I appreciate their service!
AAA City Plumbing did a whole house re-pipe for us. The whole job took less than 3 days and we were only without water for one day. Shane came out and helped set up the job and Joe & Josh did the actual work. They were professional and very thorough. Highly recommend.
Franklin and Ray were Awesome and very Professional !!
My wife notice water on our wall in the garage around 9am and I called AAACity plumbing immediately, they were there by 1:30 that day, Saturday. Fixed the problem gave some advice and were gone. Thank you very much!
I am new to country living and was unaware that flushable wipes don’t go well with the septic so long story short it backed up and the pipes burst Stephen came out he was very professional and honest about what needed to be done and the pricing was reasonable I was amazed at the time he completed the job thanks again
Toshi was on time, knowledgeable, and funny. This was our first time using you guys and we were not disappointed. Thank you for making a rough situation really bearable and affordable. 😁
Most friendly and on time very professional. I recommend AAA Plumbing
Very fast, quality service. The initial service fee was deducted from the final cost as promised. The plumber, Stephan, was very friendly and provided a list of items to purchase beforehand in order for me to save me money. After I acquired the items, he came out the very next morning. He actually did a good bit of…
Toshi did a great job repairing the pump for my lift station. He explained what he was going to do with an estimate that was accurate. He worked quickly and did a great job. Thanks also to Anthony for doing a great job pumping out the station in advance of the work being done. I greatly appreciate the fast and…
Excellent, curteous, professional service. Found and fixed all the problems. A great plumber. A great company.
David Bruton and his team were spot on. I will use them again and will recommend them to friends Great job
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 50 | $239–$680 |
| Drain cleaning | 45 | $248–$593 |
| Plumbing leak detection | 40 | $205–$630 |
| Outdoor plumbing system repair | 26 | $366–$1.6k |
| Sewer cleaning | 21 | $328–$705 |
| Faucet installation | 21 | $340–$867 |
| Plumbing leak repair | 20 | $248–$793 |
