How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAAA City Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,412 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA City Plumbing for 8 kinds of job.
AAA City Plumbing for toilet repair
Clear ✕All 50 Google reviews tagged “Toilet repair” · showing 20
Randy and Ian W came by my townhome and cleared an upstairs clog that I had been trying to clear since the previous weekend! They were extremely knowledgeable and that Ian W is a WORKER. Randy was so knowledgeable that it was on another level. Those two are your “A Team”. I will definitely be asking for them again…
Joseph was great!
Joseph came to help and has done wonderful service for us.
Joseph did a great job, highly recommended
Joseph did a great job with all three toilets
Great service from Joseph. Friendly and helpful the whole time! Thank you so much
Thank you Gina for your help ,project is ongoing , lm well satisfied so far !
Had my upstairs toilet flush really slow. Had 2 other plumbers plunger and auger. Frustrated I called AAA City Plumbing. Joseph cam out and performed a thorough diagnosis. Joseph was able to quickly determine it was poor air flow in the vent. The repairs were acted upon quickly and I haven't had any issues since.
Gina is Highly reliable. Professional. Works with your schedule with ease. Excellent customer service
Highly recommend this company. Very quick response to my issue. My tech was very thorough, polite and made sure everything was clean. Thank you so much to Parrish and Joseph!
Would recommend. Porsha was quick with the appointment. Q and Eric were excellent techs.
Jaime assisted me with getting assistance at my residence reference a plumbing issue. Wesley came out and serviced the waterline. They were both great and appreciate them being so helpful.
Such nice people who are ready to help! Spoke with Jamie and she was very helpful. Randy came out same day I called and is getting all plumbing ready for inspection. He was super helpful and super nice. A great company with awesome customer service!!
Had a toilet tank break and cause a lot of water damage. Jerry was able to come after hours, assess the problem and quickly offer me a solution. With it being later in the evening, my water being back on and the fact that I had another bathroom to use he could have very easily had me wait until the next day to get…
Service was great. Jamie explained everything, took pictures for us, got us a coupon for some $ off and had the job done quickly. Thank you
Jamie and Cory had Great customer service
Jaime gave me great customer service and got me scheduled ASAP. Great service and very helpful. Thank you Jaime for getting us taken care of so quickly.
AAA customer service (Gina) worked hard to fit me in the schedule quickly and Wesley and Red fixed my issue and caught a potential future issue and fixed it up. Professional and polite. I was happy with my customer experience.
They were great! Had problems with my toilet so coming out the 2nd time and didn't charge me. Definitely will be using these guys!
Shannon did a tremendous job solving our clogged master bath. Honest and diligent. Would recommend
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 50 | $239–$680 |
| Drain cleaning | 45 | $248–$593 |
| Plumbing leak detection | 40 | $205–$630 |
| Outdoor plumbing system repair | 26 | $366–$1.6k |
| Sewer cleaning | 21 | $328–$705 |
| Faucet installation | 21 | $340–$867 |
| Plumbing leak repair | 20 | $248–$793 |
