How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAAA City Plumbing
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,412 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA City Plumbing for 8 kinds of job.
AAA City Plumbing for toilet repair
Clear ✕All 50 Google reviews tagged “Toilet repair”
Randy and Ian W came by my townhome and cleared an upstairs clog that I had been trying to clear since the previous weekend! They were extremely knowledgeable and that Ian W is a WORKER. Randy was so knowledgeable that it was on another level. Those two are your “A Team”. I will definitely be asking for them again…
Joseph was great!
Joseph came to help and has done wonderful service for us.
Joseph did a great job, highly recommended
Joseph did a great job with all three toilets
Great service from Joseph. Friendly and helpful the whole time! Thank you so much
Thank you Gina for your help ,project is ongoing , lm well satisfied so far !
Had my upstairs toilet flush really slow. Had 2 other plumbers plunger and auger. Frustrated I called AAA City Plumbing. Joseph cam out and performed a thorough diagnosis. Joseph was able to quickly determine it was poor air flow in the vent. The repairs were acted upon quickly and I haven't had any issues since.
Gina is Highly reliable. Professional. Works with your schedule with ease. Excellent customer service
Highly recommend this company. Very quick response to my issue. My tech was very thorough, polite and made sure everything was clean. Thank you so much to Parrish and Joseph!
Would recommend. Porsha was quick with the appointment. Q and Eric were excellent techs.
Jaime assisted me with getting assistance at my residence reference a plumbing issue. Wesley came out and serviced the waterline. They were both great and appreciate them being so helpful.
Such nice people who are ready to help! Spoke with Jamie and she was very helpful. Randy came out same day I called and is getting all plumbing ready for inspection. He was super helpful and super nice. A great company with awesome customer service!!
Had a toilet tank break and cause a lot of water damage. Jerry was able to come after hours, assess the problem and quickly offer me a solution. With it being later in the evening, my water being back on and the fact that I had another bathroom to use he could have very easily had me wait until the next day to get…
Service was great. Jamie explained everything, took pictures for us, got us a coupon for some $ off and had the job done quickly. Thank you
Jamie and Cory had Great customer service
Jaime gave me great customer service and got me scheduled ASAP. Great service and very helpful. Thank you Jaime for getting us taken care of so quickly.
AAA customer service (Gina) worked hard to fit me in the schedule quickly and Wesley and Red fixed my issue and caught a potential future issue and fixed it up. Professional and polite. I was happy with my customer experience.
They were great! Had problems with my toilet so coming out the 2nd time and didn't charge me. Definitely will be using these guys!
Shannon did a tremendous job solving our clogged master bath. Honest and diligent. Would recommend
Shannon was very knowledgeable and worked very hard to take care of our issue. He was able to get our issue taken care of in a timely fashion and was very professional!! I definitely recommend any of his work!!
Landon was excellent.
Quick response, great service- Landon was awesome to work with.
Eric was amazing! Fast and efficient. Recommend to anyone with plumbing issues.
Corey got here super fast, was professional and very nice. He answered any questions we had. Would definitely recommend!
Had a nightmare experience with another local plumber. Master non-Works would be the correct wording for them. Was referred to AAA City Plumbing and Brian came out to inspect and repair quickly. Can't say enough good things about that guy. Truly a pleasure to work with and will now have this company as my default. Thanks for the help!
Great workmanship! Diagnosed and fixed the problem in short time.
Fast and wonderful service!!
Joe K was the best and most professional plumber I have ever used. He was polite, honest, upfront with prices, patient, and did and exceptional job with the repairs. I never felt that I was being scammed, I feel and know he had our best interest in mind sad we get ready to sell our house. I would hire him again without hesitation. Thank you
Joe K did a great job! He was very thorough and quick with his work. Very knowledgeable. Will use again!
Justin was very polite and super efficient!!
Shannon Lemmons did a very professional job of reparing my Toilet today . He was very efficient and knew what he was doing.
Joe.k and Dustin.W took care of toilet clog issue and replaced push button flush. They did a great job! I would recommend them to all my friends and family
Justin was excellent. Quick and fixed the problem.
Omg, The tech Georgie was so honest, helpful and most if all he was very friendly. This is the 3rd time using aaa city plumbing and i request Georgie everytime. He also was training lee who did an amazing job before durning and after. My bathroom was cleaner after they left than before they came. Unbelieveable what…
Super nice technicians. Fixed my problem super fast and clean. Everyone was helpful and friendly.
Aaron was super helpful in explaining the plumping issues in our home, providing lots of transparency, and did a fast job in all of the needed repairs. I would certainly recommend him for anyone with plumbing needs in the Fort Mill/Rock Hill area.
Waide was prompt, professional and very personable. Ask for Waide.
Brett did a wonderful job of replacing my toilet. Very professional, knowledgeable, and fast
Responsive, on time, and fixed the problem. Wade was the individual that helped us and he was extremely professional. We loved working with him!
We had a high water bill for 2 months and Brett came out and diagnosed the issue and fixed the problem quickly and professionally. These guys are great! User friendly website and quick response to problems with 100 percent follow-up. Thanks so much
Brett was great very quick and professional will use this company again. Thank you
Stephan was personable and pleasant and a good listener to my description of the problems. He quickly diagnosed the problem that was able save me both time and money. I definitely recommend AAA City Plumbing!
Waide came to my house. He was very professional and courteous of my newborn baby in the house. He worked very quickly and quietly not to disturb her. Such a sweet man. Clearly loves what he does. Thank you Waide and AAA City Plumbing for fixing out issue.
Most friendly and on time very professional. I recommend AAA Plumbing
Very fast, quality service. The initial service fee was deducted from the final cost as promised. The plumber, Stephan, was very friendly and provided a list of items to purchase beforehand in order for me to save me money. After I acquired the items, he came out the very next morning. He actually did a good bit of…
They have performed professionally, on time, at a fair price.
Excellent, curteous, professional service. Found and fixed all the problems. A great plumber. A great company.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 53 | $353–$1.4k |
| Toilet repair | 50 | $239–$680 |
| Drain cleaning | 45 | $248–$593 |
| Plumbing leak detection | 40 | $205–$630 |
| Outdoor plumbing system repair | 26 | $366–$1.6k |
| Sewer cleaning | 21 | $328–$705 |
| Faucet installation | 21 | $340–$867 |
| Plumbing leak repair | 20 | $248–$793 |
