How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAAA Furnace & A/C
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Furnace & A/C for 8 kinds of job.
AAA Furnace & A/C for a/c system maintenance
Clear ✕All 38 Google reviews tagged “A/C system maintenance” · showing 20
Quality service, friendly staff. They installed my whole HVAC system and regularly maintain it. Furthermore, my old wat r heater fave out on a sunday. I called AAA furnace and by that afternoon, they had brought me a new water heater and installed it and hauled the old one away. Their service is great and I highly recommend it.
Hector did an excellent job he explained everything he was doing and was very professional
Max was very professional and helpful.
We have used AAA for 3 decades and their customer service doesn’t disappoint! Max, our technician, let me know when he was on his way. He was polite, professional, and answered all our questions! The annual maintenance plan is well worth it.
Max provided a fantastic service call today to check my furnace and a/c and water heater. He was very thorough in his work and was quite knowledgeable and able to answer my questions about options for upgrading my aging system. This service call was fully covered with the service policy protection plan that I purchase every year.
Hector was great, fixed my cooling with simple changes to the system configuration without needing any additional work / parts / servicing. Also looked through my ducts and made recommendations for improving the efficiency of my system.
Everyone is very kind, and they do a great job explaining everything. I’ll definitely come back here next time.
Hector was amazing. He did an extremely thorough job and gave us great recommendations. Super honest and efficient!
I live in a mobile home and my air-conditioning system is a swamp cooler which sits on top of the roof. I had maintenance done and new pads installed. Rob C was the technician who came out and did it. I was very happy with him all the way around. He is courteous, friendly, and very knowledgeable. He had some…
Eddie was great. On time service. Very professional in explaining situation and service. Highly recommend.
AAA have always provided the best service, thorough inspections and honest feedback without sounding like they’re forcing a sale on you. The annual service plan is a great deal to keep up maintenance on aging systems. Thank you Brian S. and AAA for the continued great service and support.
Hector did a good job
Kevin was great. Super friendly. Laid out all my options after walking me through everything that he was doing. Would definitely recommend!
Maxwell came by to do the annual service on my heating and A/C units. Maxwell was friendly and experienced. He explained the services performed. I look forward to seeing him again next year.
Rob C did my annual maintenance plan and did a thorough and great job in going through my furnace, air conditioning, and water heater. Highly appreciate his communication and hard work!
I had the absolute pleasure of having technician Rob C. Come out And do a yearly service maintenance on my furnace and air conditioner he checked everything out thoroughly turns out I need a new system and he’s able to get a sales rep out here to talk to me The same day. He was so knowledgeable and so friendly, and…
AAA Furnace is a great company. They are very reliable and provide excellent service. Hector was professional, knowledgeable, friendly and very helpful. I’ve been using this company for many years and highly recommend them
Service representatives Max and Enid Did an excellent job today. They were very courteous and friendly, yet professional, and very knowledgeable, efficient. They ptresentrd a neat, clean appearance and favorable image and an asset to your organization.
Good service by Rob C - very personal and professional.
Hector is very reliable and did a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 285 | $114–$453 |
| HVAC system repair | 121 | $209–$1.2k |
| A/C system maintenance | 38 | $78–$351 |
| Heating system installation | 21 | $1.4k–$2.4k |
| Heating system maintenance | 19 | $78–$293 |
| Install AC | 18 | $1.6k–$3.7k |
| HVAC duct & vent cleaning | 17 | $538–$942 |
| A/C system repair | 17 | $227–$611 |
