How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAAA Furnace & A/C
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Furnace & A/C for 8 kinds of job.
AAA Furnace & A/C for a/c system repair
Clear ✕All 17 Google reviews tagged “A/C system repair”
AAA replaced my failing gas furnace with a new heat pump system and is part of that also took out the old but still functioning air-conditioning, which was also replaced by the heat pump system. They also installed a new thermostat that is much better than the old one. They also installed an Advanced Air cleaning…
Excellent service, quick to respond, friendly and keeps you updated when they will arrive.
Everyone is very kind, and they do a great job explaining everything. I’ll definitely come back here next time.
We have air condition problems in the pat 3 years, Was told there was a leakage some where, parts were changed, but problem not resolved. 2 months ago, told that leakage was found and need a new part. Will order, but takes about 2-3 weeks for new part to come.. Now has been 2 months, we call many many times, got…
Eddie was great. On time service. Very professional in explaining situation and service. Highly recommend.
Robert B helped me get my air conditioning back in action on a very hot day! He arrived on time, was able to quickly diagnose the problem, also explained what was going on, and gave me multiple options to address the issue.
Hector was very helpful and explained my issue very simply. We will be calling AAA for any of our future HVAC needs.
Robert B. was very helpful and he fixed my AC system.
Robert B. arrived on time and was efficient in diagnosing our A/C problem, getting us a price quote to repair, then completing the repairs needed to get it up and running. He was friendly and knowledgeable.
Robert was very thorough in checking the system and in explaining the problem and solution to us. We will use AAA again and hope to get Robert back again.
Have had this company help us out a couple of times now. Robert B has been excellent. Brings a lot of knowledge and helped us get our air conditioning back up and running again. Would definitely recommend him to anyone in need!
Rob C was courteous, and did the annual maintenance for our HVAC and explained the issues he identified, fixed them quickly. Thanks Rob for your help, highly recommend him !
Josh and Rob had our leaking A/C back up and running in no time. They were very clear about the repairs that they were making and while they needed to order a separate part, they were still able to get the part and install it that same day for which we are very grateful in the middle of summer! Their work was truly exceptional and professional.
Excellent service. Fast and efficient
They left my valve leaking refrigerant after replacing the compressor. I complained immediately and when the tech showed up late to the appointment to inspect my concerns he showed up about an hr late and checked a couple of registers with his thermal gun and told my wife everything is normal and I said no it’s not.…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 285 | $114–$453 |
| HVAC system repair | 121 | $209–$1.2k |
| A/C system maintenance | 38 | $78–$351 |
| Heating system installation | 21 | $1.4k–$2.4k |
| Heating system maintenance | 19 | $78–$293 |
| Install AC | 18 | $1.6k–$3.7k |
| HVAC duct & vent cleaning | 17 | $538–$942 |
| A/C system repair | 17 | $227–$611 |
