Experts Reviews · Company report
AAA Furnace & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

AAA Furnace & A/C

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Furnace & A/C is better than 94% of heat pump installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Furnace & A/C is better than 90% of heat pump installation services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Furnace & A/C is better than 91% of heat pump installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Furnace & A/C is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Furnace & A/C is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Furnace & A/C is better than 48% of heat pump installation services.C
48

Reviews for your job

Customers hired AAA Furnace & A/C for 8 kinds of job.

AAA Furnace & A/C for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “HVAC duct & vent installation”

BethLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Quality service, friendly staff. They installed my whole HVAC system and regularly maintain it. Furthermore, my old wat r heater fave out on a sunday. I called AAA furnace and by that afternoon, they had brought me a new water heater and installed it and hauled the old one away. Their service is great and I highly recommend it.

Reasonable priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent installation
MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

After my AC died, and following 10 years of HVAC issues (inconsistent airflows and comfort level among rooms), I had AAA undertake a full diagnostic examination, leading to my decision to replace everything: the furnace, AC, all ducting - including plenums - and wiring. The job took 5 days with crews ranging in…

Customer photo from Michael's review
Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Technicians have been very helpful in setting up new thermostat, explaining how things work & trying to optimize the air flow of my new HVAC system that they installed ~1 month ago. The installation team was fantastic, on schedule, neat & worked to ensure everything was to code so it would pass the city permitting…

Paid $2,000+Reasonable priceHVAC duct & vent installationInstall AC
JeremyLocal Guide · 332 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been using AAA for years for standard HVAC service. Unfortunately, recently we were in the market for a new system as our existing setup had gotten to the end of its useful life. It was nearly 30 years old. We solicited multiple quotes but AAA was the most reasonable. This is a large, expensive purchase so…

Paid $2,000+Reasonable priceHVAC duct & vent repairHeating system installationHVAC duct & vent installation
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

AAA Furnace & AC is a great company to work with. Jose, Chepe, and Macricio are professional and friendly. They came to install an AC unit in my home. Despite the hot weather and various hurdles, they got the installation done efficiently. What a great team. Thank you!

Paid $2,000+Reasonable priceHVAC duct & vent installation
Louis&Analicia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eddie & Hector were great! They arrived on time and was very professional throughout the visit. They took the time to explain the issue clearly and walked me through what they were doing. They found a problem with the thermostat and fixed it quickly, then made sure everything was working before leaving. Highly…

Great priceHeating system installationHVAC duct & vent installationInstall AC
Jonnette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Replaced old heating, a/c, and all duct work. Jim and Aaron thoroughly inspected site to include all work needed so there would be no surprises during installation and at job end. Work crews were efficient, neat, and very polite. Job took multiple days and site was left clean and in good order at the end of each day. Excellent job.

Paid $1,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Eddie Arevalo did a great job when he came back to activate the brand-new heat pump and adjust the airflow. He is a very patient and professional service technician. I truly recommend him.

Paid $1,000+Reasonable priceHeating system installationHVAC duct & vent installationHVAC duct & vent cleaning
Nigel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Last year AAA furnace installed a new heat pump system for my house. The technicians were efficient and professional.Special thanks to David for his help with the permit process. The building inspector was very impressed with the installation of the system. David also provided information about rebates one can apply…

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Professionalism
DeniseLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We can't say enough great things about AAA Furnace and A/C. A professional and friendly crew and staff worked with us the whole way as we installed a new furnace and new ducts & vents - it was a big job and they made the experience the best we could ask for with little disruption. They were on time and very clean!…

HVAC duct & vent installationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
FarhanLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We did furnace replacement, new AC, new ductwork with AAA furnace. Jim Rando and his people were very nice, diligent and efficient. I was super happy with their work. Would recommend to everyone.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality

Price

$340-25% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance285$114–$453
HVAC system repair121$209–$1.2k
A/C system maintenance38$78–$351
Heating system installation21$1.4k–$2.4k
Heating system maintenance19$78–$293
Install AC18$1.6k–$3.7k
HVAC duct & vent cleaning17$538–$942
A/C system repair17$227–$611

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