Experts Reviews · Company report
AAA Furnace & A/C logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

AAA Furnace & A/C

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Furnace & A/C is better than 94% of heat pump installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Furnace & A/C is better than 90% of heat pump installation services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Furnace & A/C is better than 91% of heat pump installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Furnace & A/C is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Furnace & A/C is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Furnace & A/C is better than 48% of heat pump installation services.C
48

Reviews for your job

Customers hired AAA Furnace & A/C for 8 kinds of job.

AAA Furnace & A/C for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.285
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 285 Google reviews tagged “HVAC system maintenance” · showing 20

GinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I always prepay for maintenance service with AAA so I don’t miss out on scheduled maintenance of my HVAC system. They replace the filter, check the system for carbon monoxide leaks, etc. on both the AC and furnace. The prepay service also includes water heater check and partial drain, laundry vent cleaning. MAX has…

Paid $200–400Reasonable priceHVAC system maintenance
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Tyler from AAA Furnace was prompt, thorough, expert and courteous. We had deferred maintenance issues and he addressed them all. Super impressed. 10/10.

Paid $1,000–1,200Reasonable priceHVAC system repairHVAC system maintenance
Carole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

This has been my go to place for over 20 years. Dependable, honest, and have kept me comfortable inside no matter what the weather is outside!

Great priceHVAC system maintenance
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Hector was on time, professional and terribly helpful in providing the maintenance for my water heater, HVAC and furnace. Thanks a million Hector and AAA Furnace & A/C!

Paid $200–400Great priceHVAC system maintenance
Stella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Tyler, the technician who assisted us, was friendly, knowledgeable, and professional. I also greatly appreciate how quickly your team was able to come out.

Paid $200–400Great priceHVAC system maintenance
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We’ve been customers for several years. They respond quickly, quality service, competitive prices. Traditional customer-friendly values with contemporary technology. Well, except for a vintage charge card machine but I kind of like the old school slide-a-card look. I did book our annual service appointment…

Customer photo from Peggy's reviewCustomer photo from Peggy's review
Paid $200–400Reasonable priceHVAC system maintenance
BethLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Quality service, friendly staff. They installed my whole HVAC system and regularly maintain it. Furthermore, my old wat r heater fave out on a sunday. I called AAA furnace and by that afternoon, they had brought me a new water heater and installed it and hauled the old one away. Their service is great and I highly recommend it.

Reasonable priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent installation
Mehul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

This team is really good. They cleaned our furnace in the attic . Took it apart and cleaned it thoroughly. Ivan, Jess were very professional and very respectful of our property. They have been maintaining our furnace and water heater since 2023 Highly recommend them.

Paid $1,400–1,600HVAC system maintenanceHVAC duct & vent cleaning
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Excellent service by Max the technician! Serviced furnace, AC, cleaned dryer vent. Found a couple parts out of spec so replaced those at small extra charge. And alerted me to a part on the AC that needs replacing but recommended I check the warranty first.

Paid $400–600Great priceHVAC system maintenance
MichaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Hector did an excellent job he explained everything he was doing and was very professional

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Wonderful Company. Highly recommend. Aaron came, checked heater replaced the filter, cleaned the dryer vent and the water heater. The front office staff, Anthony is amazing too! This is our second year with AAA Furnace and we could not be happier. Thank you TripleA for keeping us safe!! You're the best!

Paid $200–400Great priceHVAC system maintenance
LaurieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

William did a great job doing a yearly check up of our furnace. He’s extremely knowledgeable, skilled, professional and great to work with. Would highly recommend!

Paid $200–400Reasonable priceHVAC system maintenance
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always great communication and service.

HVAC system maintenance
SergioLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Informative, pleasant service rep, answered my questions and offered possible solutions for me to explore related to my heating and A/C needs.

Paid $200–400Reasonable priceHVAC system maintenance
SUNG3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Max checked out the heaters and AC units. He was very thorough, professional and polite. Thank you

Paid $100–200Great priceHVAC system maintenance
Albert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Good job, Forrest was great!👍

Paid $1–200Great priceHVAC system maintenance
Rich1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Max was very professional and helpful.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
Kerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The service provided by AAA Furnace was done very well and entirely to my satisfaction. I have used the services of this company for many years.

Paid $600–800Reasonable priceHVAC system maintenance
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great experience today for hvac maintenance with Enis from AAA heating and air condition. He was thorough and effective in looking at my system. Then explained to me the results. Honest and helpful. I would like Enis to do my maintenance also next year. Thanks Enis!

HVAC system maintenance
MLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

AAA has maintained and serviced our AC/furnace for many years. Techs are prompt, efficient, and professional.

Great priceHVAC system repairHVAC system maintenanceHVAC duct & vent cleaning

Show more HVAC system maintenance reviews (265 more) →

Price

$340-25% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance285$114–$453
HVAC system repair121$209–$1.2k
A/C system maintenance38$78–$351
Heating system installation21$1.4k–$2.4k
Heating system maintenance19$78–$293
Install AC18$1.6k–$3.7k
HVAC duct & vent cleaning17$538–$942
A/C system repair17$227–$611

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