How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAAA Furnace & A/C
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Furnace & A/C for 8 kinds of job.
AAA Furnace & A/C for HVAC system maintenance
Clear ✕All 285 Google reviews tagged “HVAC system maintenance” · showing 80
I always prepay for maintenance service with AAA so I don’t miss out on scheduled maintenance of my HVAC system. They replace the filter, check the system for carbon monoxide leaks, etc. on both the AC and furnace. The prepay service also includes water heater check and partial drain, laundry vent cleaning. MAX has…
Tyler from AAA Furnace was prompt, thorough, expert and courteous. We had deferred maintenance issues and he addressed them all. Super impressed. 10/10.
This has been my go to place for over 20 years. Dependable, honest, and have kept me comfortable inside no matter what the weather is outside!
Hector was on time, professional and terribly helpful in providing the maintenance for my water heater, HVAC and furnace. Thanks a million Hector and AAA Furnace & A/C!
Tyler, the technician who assisted us, was friendly, knowledgeable, and professional. I also greatly appreciate how quickly your team was able to come out.
We’ve been customers for several years. They respond quickly, quality service, competitive prices. Traditional customer-friendly values with contemporary technology. Well, except for a vintage charge card machine but I kind of like the old school slide-a-card look. I did book our annual service appointment…
Quality service, friendly staff. They installed my whole HVAC system and regularly maintain it. Furthermore, my old wat r heater fave out on a sunday. I called AAA furnace and by that afternoon, they had brought me a new water heater and installed it and hauled the old one away. Their service is great and I highly recommend it.
This team is really good. They cleaned our furnace in the attic . Took it apart and cleaned it thoroughly. Ivan, Jess were very professional and very respectful of our property. They have been maintaining our furnace and water heater since 2023 Highly recommend them.
Excellent service by Max the technician! Serviced furnace, AC, cleaned dryer vent. Found a couple parts out of spec so replaced those at small extra charge. And alerted me to a part on the AC that needs replacing but recommended I check the warranty first.
Hector did an excellent job he explained everything he was doing and was very professional
Wonderful Company. Highly recommend. Aaron came, checked heater replaced the filter, cleaned the dryer vent and the water heater. The front office staff, Anthony is amazing too! This is our second year with AAA Furnace and we could not be happier. Thank you TripleA for keeping us safe!! You're the best!
William did a great job doing a yearly check up of our furnace. He’s extremely knowledgeable, skilled, professional and great to work with. Would highly recommend!
Always great communication and service.
Informative, pleasant service rep, answered my questions and offered possible solutions for me to explore related to my heating and A/C needs.
Max checked out the heaters and AC units. He was very thorough, professional and polite. Thank you
Good job, Forrest was great!👍
Max was very professional and helpful.
The service provided by AAA Furnace was done very well and entirely to my satisfaction. I have used the services of this company for many years.
Had a great experience today for hvac maintenance with Enis from AAA heating and air condition. He was thorough and effective in looking at my system. Then explained to me the results. Honest and helpful. I would like Enis to do my maintenance also next year. Thanks Enis!
AAA has maintained and serviced our AC/furnace for many years. Techs are prompt, efficient, and professional.
We have used this company for over a decade that we've had our home. We got new a new A/C and furnace a couple years ago with them when the A/C that was over 20 years old finally died. They were very competitive and knowledgeable and we have been using their maintenance service to keep everything running smoothly!
My technician Max was very polite and informative. He explained what was being checked and went above checking the blower which was making a small sound turned out to be a bit of insulation that fell down. Thanks AAA!
Enis was super thorough and very nice!
Great service and quality of the work! Add power surge protectors besides the annual PM / Filter change on two commercial grad units.
Very satisfied with the services, dialogue and the service person, Rob.I would request Rob for service next time round. Thank you very much.
Great service as usual. Brian was great!!!
I’ve used AAA Furnace and AC for years and have always been very satisfied with the service I get. I get the annual maintenance contract and they come every year. Twice I’ve had to have repairs and they were reasonably priced came out right away to fix the issue. Their technicians have always been polite and very…
Ivan was courteous and efficient, explaining the steps he took for maintenance, and his recommendations (Which I followed ) for increasing reliability, by replacing and adding some parts to my AC. The extra parts and service today was more than I was expecting to spend, but I had no way to compare pricing. And, as…
Hector was very thorough in checking my A/C and furnace. He also was very polite and patient with all my questions I had about possible future installation of a heat pump and other services offered. Very pleased with his service and he is very knowledgeable and good at his job. I was happy to sign up for yearly plan starting next year.
AAA is very knowledgeable and always takes the time to thoroughly explain all choices when replacing or installing a new system. We have worked with them for many years and find that they are professional from start to finish. We recently worked with Aaron for a heater maintenance — he was very professional, did a…
AAA Furnace and Air Conditioning Co. Is who you should go with, if you need anythingfor furnace or A/C, ask for Max! He knew everything, fixed everything, for a great price! I had extra questions about matinence and upgrading. I'm an actual customer, they left me feeling like I made the right choice. Remember ask for Max!
Max was friendly and very through in his explanations of what maybe needed next time! Thanks Max for your professionalism
AAA made scheduling easy. Max showed up on time and went over our entire system. Easy experience. Would definitely recommend. AAA designed and installed our system and it’s always worked great.
We are really happy with the service we got from Max! Very professional, very nice guy. Highly recommend!
Max provided a fantastic service call today to check my furnace and a/c and water heater. He was very thorough in his work and was quite knowledgeable and able to answer my questions about options for upgrading my aging system. This service call was fully covered with the service policy protection plan that I purchase every year.
Max was exceptional, efficient, and personable!
Hector was very thorough from the beginning with calling beforehand with an estimated time of arrival to completing our HVAC and water heater maintenance. Highly professional with a calm and gentle presence.
The professionals were polite and thorough when cleaning our furnace/AC and duct work.
AAA has taken good care of our heating and AC for years, always prompt, polite, and efficient! Enis and Jess did a great job cleaning and maintaining the system!
Max did a great job with our annual furnace and A/C inspection today. He was right on time, explained everything clearly, and took care of a few small issues efficiently. Everything is working great, and I really appreciated how fast, thorough, and professional he was. Highly recommend Max!
Great air duct maintenance done by AAA furnace. The technicians Enis and Jess We’re on time and very courteous. We have a cat and they helped work around that issue and we are fully satisfied with the job that they did while they were here. Highly recommend.
Max was friendly and thorough. He did a great job.
I have been very pleased with AAA Furnace & Air Conditioning. We remodeled our house several years ago and the heating and air conditioning never flowed correctly. Not only did they fix the issue but they come yearly to make sure everything is running properly. Adding that Max did a very nice job and was super friendly.
Hector and Chris were thorough and knowledgeable, And showed me how to configure my backup heat source.
awesome work. We weren’t here but they waited and even contacted our neighbors.
ENIS and JESS were both: competent and polite :)
Enis and Jess performed our yearly maintenance on our furnace, AC and water heater. They were extremely professional and courteous. They explained everything they did and the results of the readings.
Enis and Jess did a fantastic job with our annual furnace cleaning and made the entire process easy and hassle-free. We appreciate their professionalism and great service. Highly recommend!
Enis and Jess just cleaned and sanitized my HVAC ducts and did a great job. They explained every step of the process and were very professional. I highly recommend!
Enis and Jess. They do good job in finding problems in my duck.
Enid and Jess did a great job serving my AC. Would definitely recommend them!
Thank you Rob C. from AAA who did a great job providing professional and friendly annual maintenance services on my residential heating and air conditioning units.
Hector was pretty helpful in giving guidance and replaced the filters , abs provided recommendations
Hector and Chris came out to do regular maintenance on my furnace, water heater, air conditioner, and clear the Dryer vent. They explained everything they did and what the readings meant meant. definitely use AAA Furnace/Hector and Chris again!
We had our annual furnace/AC maintenance service today completed by Enis. He called with his ETA and arrived on-time. He was polite, thorough and very respectful of our house and minimizing disruption.
Enis and Seth came in and quickly but thoroughly cleaned my vents. They did and excellent job and cleaned up everything when they were done. I always have AAA do my yearly furnace service.
AAA Furnace is a great company to work with, providing my new furnace and AC and maintenance. Max came out to do my 6 month check. He was on time, had a great attitude and was clear and willing to answer all my questions.
Tyler is excellent! Knowledgeable, took ownership of the problem & fixed (rare today), answered questions; communicates well. Kept me informed on travel time. Fixed AC, plus helped with my added concerns: cleaned lint out of clothes dryer, showed me how to install new batteries in thermostat. Would definitely call AAA Furnace again & ask for Tyler.
Robert performs my annual HVAC, water heater, and dryer vent maintenance. He is efficient, thorough, and personable. I am very satisfied with his service for my aging utilities, and will continue to request him every year.
We had Enis and Seth come over for an inspection and maintenance visit. They were punctual, professional and extremely thorough with their service. Great job guys!
Enis and Seth did a wonderful job with fixing our AC which was leaking because it had clogged up. They were very straightforward with how much time they need and what space they will be using.
Service was completed in the spoke upon timeframe. Enis and Seth were professionals and explained what was going to happen!
Hector was her on time and early in my 10-2 window. Called about 20 minutes prior to arrival to make sure we were ready. Very kind, answered questions and took care of all the HVAC maintenance!
Worked with Hector. He called with his ETA.. Each time prior to entering our house, he put on shoe coverings which was greatly appreciated! His kind demeanor, professionalism and knowledge of our HVAC system was evident. Thank you.
I’ve been a AAA furnace customer for many years, and always have a good experience. Today Hector visited for my annual maintenance check and was very helpful explaining what he found in clear and simple terms. He’s very professional and friendly. Highly recommend AAA and Hector.
Hector came by after a recent install and fixed two issues that got us back up and running with our heat pump using Ng out Nest app. Super helpful and answered all my questions. Great service!
We’ve been with AAA for many years now for furnace and AC. Today Brian S came out for our annual maintenance. He was very knowledgeable, professional, and explained everything he was doing. He was also respectful of our property and didn’t leave any mess.
Hector was very helpful and informative
Hector was amazing. He did an extremely thorough job and gave us great recommendations. Super honest and efficient!
I was pleased to have Robert work on my heater. He was very personable and professional.
Hector was amazing. He was professional, walked me through everything he was doing and went over the results of the yearly testing and maintenece with me.
Hector was very efficient, friendly, and thorough.
I’ve been using AAA Furnace since 2019 when they installed my new AC and furnace. I have them come annually for maintenance. They are always on time (or early!) and very professional. Brian S has been here at least 3 years and does a great job. Highly recommend!
Rob C is awesome. Friendly, efficient and informative. He answered all of my questions and facilitated future scheduling.
AAA has great service. We had a great experience with Robert who came out to perform our annual maintenance. Highly recommend AAA
I have used AAA for decades for two air conditioners, two furnaces, and a hot water heater, and the quality of the service is always outstanding. Eddie Arevalo is awesome. He is extremely capable, knowledgeable, and courteous. If I could, I would give 10 stars.
AAA Furnace is super at keeping my HVAC functioning well. Rob C helped me today and he was very friendly, informative, and efficient. Highly recommend!
Ray, Alex, and Nick did a terrific job installing our new HVAC duct work. They arrived early, were quick and efficient, and left each room cleaner than before they arrived. Great job!
Hands down AAA furnace and air conditioning is our absolute go to for repair and service. Family owned - can’t beat the quality and honest customer service. We had Kevin out today for a repair on a very old system he went above and beyond to explain what was going on and made sure everything was working properly.…
Great service fast no bulshit. We were leaking coolant and had been for some time.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 285 | $114–$453 |
| HVAC system repair | 121 | $209–$1.2k |
| A/C system maintenance | 38 | $78–$351 |
| Heating system installation | 21 | $1.4k–$2.4k |
| Heating system maintenance | 19 | $78–$293 |
| Install AC | 18 | $1.6k–$3.7k |
| HVAC duct & vent cleaning | 17 | $538–$942 |
| A/C system repair | 17 | $227–$611 |
