How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAAA Furnace & A/C
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Furnace & A/C for 8 kinds of job.
AAA Furnace & A/C for HVAC system repair
Clear ✕All 121 Google reviews tagged “HVAC system repair” · showing 20
Arrived on time. Clean and wore covers on his shoes. Diagnosed problem and clearly communicated it. Had correct part in his van. Fixed and my elderly tenant is nice and warm, which is the most important outcome. Billing system is efficient and I got a clear receipt quickly so I can pay and do my accounting. Replaced…
Tyler from AAA Furnace was prompt, thorough, expert and courteous. We had deferred maintenance issues and he addressed them all. Super impressed. 10/10.
They were able to send a technician the following day which is exceptional. Josh the technician was thorough, polite and explained the details of the work done, tested everything to ensure the unit was working properly and gave suggestions for future maintenance to keep the unit running properly. I’ve always used…
AAA has maintained and serviced our AC/furnace for many years. Techs are prompt, efficient, and professional.
Excellent service, quick to respond, friendly and keeps you updated when they will arrive.
Extremely professional from when I made the call front desk Immediately was able to schedule me for next day. Our technician, robert was knowledgeable and was able to fix are air. Conditioning on the spot.
Ivan was courteous and efficient, explaining the steps he took for maintenance, and his recommendations (Which I followed ) for increasing reliability, by replacing and adding some parts to my AC. The extra parts and service today was more than I was expecting to spend, but I had no way to compare pricing. And, as…
I love working with the technicians at AAA Furnace. They are clean, thorough and honest.
Josh came out today and was great! He got straight to work and found the refrigerant leak really quickly. Very efficient and professional. He fixed everything on the spot and got our AC back up and running. Really appreciate the great work. Thanks, Josh!
Eddie came and solved my issues in short order. Very professional and personable. Highly recommend AAA and Eddie in particular.
I have been very pleased with AAA Furnace & Air Conditioning. We remodeled our house several years ago and the heating and air conditioning never flowed correctly. Not only did they fix the issue but they come yearly to make sure everything is running properly. Adding that Max did a very nice job and was super friendly.
We are selling our home and need to replace the HVAC system quickly and they were able to respond, complete great work in time for the Open House the next day! Thank you!
Enid and Jess did a wonderful job. Thanks
Tyler is excellent! Knowledgeable, took ownership of the problem & fixed (rare today), answered questions; communicates well. Kept me informed on travel time. Fixed AC, plus helped with my added concerns: cleaned lint out of clothes dryer, showed me how to install new batteries in thermostat. Would definitely call AAA Furnace again & ask for Tyler.
Will recommend AAA to all needing HVAC help - Hector was thorough, efficient, and helpful. He got us back up and running, and answered all our questions. Great experience overall!
The technicians Eddie and Chris were outstanding. They were knowledgeable, professional, and took the time to explain everything clearly. They quickly diagnosed the problems, got the mini-split running again, and provided honest information about my repair and replacement options. I highly recommend them!
Hector was a great repairman. He was friendly, thorough, explained everything and did an excellent job!
Everyone is very kind, and they do a great job explaining everything. I’ll definitely come back here next time.
Crew arrived exactly when promised. Professional demeanor and explanations for work that was being done. I appreciated the fact that I had a puppy that they had to ensure didn’t get out of the house. Andres heard my concerns about “dead spots” with previous A/C and corrected them. The team was always asking about…
Robert B was on time, very professional and took care of the AC issue thanks!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 285 | $114–$453 |
| HVAC system repair | 121 | $209–$1.2k |
| A/C system maintenance | 38 | $78–$351 |
| Heating system installation | 21 | $1.4k–$2.4k |
| Heating system maintenance | 19 | $78–$293 |
| Install AC | 18 | $1.6k–$3.7k |
| HVAC duct & vent cleaning | 17 | $538–$942 |
| A/C system repair | 17 | $227–$611 |
