How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAAA Furnace & A/C
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Furnace & A/C for 8 kinds of job.
AAA Furnace & A/C for HVAC system repair
Clear ✕All 121 Google reviews tagged “HVAC system repair” · showing 60
Arrived on time. Clean and wore covers on his shoes. Diagnosed problem and clearly communicated it. Had correct part in his van. Fixed and my elderly tenant is nice and warm, which is the most important outcome. Billing system is efficient and I got a clear receipt quickly so I can pay and do my accounting. Replaced…
Tyler from AAA Furnace was prompt, thorough, expert and courteous. We had deferred maintenance issues and he addressed them all. Super impressed. 10/10.
They were able to send a technician the following day which is exceptional. Josh the technician was thorough, polite and explained the details of the work done, tested everything to ensure the unit was working properly and gave suggestions for future maintenance to keep the unit running properly. I’ve always used…
AAA has maintained and serviced our AC/furnace for many years. Techs are prompt, efficient, and professional.
Excellent service, quick to respond, friendly and keeps you updated when they will arrive.
Extremely professional from when I made the call front desk Immediately was able to schedule me for next day. Our technician, robert was knowledgeable and was able to fix are air. Conditioning on the spot.
Ivan was courteous and efficient, explaining the steps he took for maintenance, and his recommendations (Which I followed ) for increasing reliability, by replacing and adding some parts to my AC. The extra parts and service today was more than I was expecting to spend, but I had no way to compare pricing. And, as…
I love working with the technicians at AAA Furnace. They are clean, thorough and honest.
Josh came out today and was great! He got straight to work and found the refrigerant leak really quickly. Very efficient and professional. He fixed everything on the spot and got our AC back up and running. Really appreciate the great work. Thanks, Josh!
Eddie came and solved my issues in short order. Very professional and personable. Highly recommend AAA and Eddie in particular.
I have been very pleased with AAA Furnace & Air Conditioning. We remodeled our house several years ago and the heating and air conditioning never flowed correctly. Not only did they fix the issue but they come yearly to make sure everything is running properly. Adding that Max did a very nice job and was super friendly.
We are selling our home and need to replace the HVAC system quickly and they were able to respond, complete great work in time for the Open House the next day! Thank you!
Enid and Jess did a wonderful job. Thanks
Tyler is excellent! Knowledgeable, took ownership of the problem & fixed (rare today), answered questions; communicates well. Kept me informed on travel time. Fixed AC, plus helped with my added concerns: cleaned lint out of clothes dryer, showed me how to install new batteries in thermostat. Would definitely call AAA Furnace again & ask for Tyler.
Will recommend AAA to all needing HVAC help - Hector was thorough, efficient, and helpful. He got us back up and running, and answered all our questions. Great experience overall!
The technicians Eddie and Chris were outstanding. They were knowledgeable, professional, and took the time to explain everything clearly. They quickly diagnosed the problems, got the mini-split running again, and provided honest information about my repair and replacement options. I highly recommend them!
Hector was a great repairman. He was friendly, thorough, explained everything and did an excellent job!
Everyone is very kind, and they do a great job explaining everything. I’ll definitely come back here next time.
Crew arrived exactly when promised. Professional demeanor and explanations for work that was being done. I appreciated the fact that I had a puppy that they had to ensure didn’t get out of the house. Andres heard my concerns about “dead spots” with previous A/C and corrected them. The team was always asking about…
Robert B was on time, very professional and took care of the AC issue thanks!!!
Robert B. came out to look at our AC cause of water leaking from condenser pump. He was very good, thorough, transparent, so patient and nice. He double checked everything for us. If we ever need service or get our maintenance done, we would request for him.
Had my AC go out and AAA came right out and diagnosed the issue right away. Thanks to Robert B for the great work.
It was a pleasant experience from the appointment schedule and service completion. Technician Benny arrived on time , professional and very knowledgable. Explained the issue and things need to be done. Fixed the HVAC and was very honest in opinion. Thanks Benny !
I have used AAA for decades for two air conditioners, two furnaces, and a hot water heater, and the quality of the service is always outstanding. Eddie Arevalo is awesome. He is extremely capable, knowledgeable, and courteous. If I could, I would give 10 stars.
Hector was on time and did a great job for us. He was professional and clean and went above and beyond. I would definitely recommend.
Hector is very professional and investigative for a fuse blown on the furnace. Thanks
Tyler came to us on time and quickly solved the problem we had with our AC. He was polite and knew the system. It was a great experience, and I would definitely recommend him
Hector came out 4 hours after our call for help, diagnosed the problem, replaced the needed part, tested the repair, informed me about the overall health of our HVAC system, answered my questions about options and future needs, and left us with a cooling house on a 90°+ day. Very knowledgeable, very professional.
Hector did a good job
We are excellent service. Eddy was thorough and explained everything in detail. I would recommend his services to all my friends.
Hands down AAA furnace and air conditioning is our absolute go to for repair and service. Family owned - can’t beat the quality and honest customer service. We had Kevin out today for a repair on a very old system he went above and beyond to explain what was going on and made sure everything was working properly.…
Great service fast no bulshit. We were leaking coolant and had been for some time.
AAA furnace is extremely reputable and responsive. I would highly recommend their services. It is a family-owned company that really cares about customers. Tyler came out with very short notices and diagnosed our problem.
Tyler did a great job today with a scheduled maintenance. He was also able to fix a wiring issue with our AC. Now we’re ready for summer!
Tyler was very polite, sincere and friendly.
Tyler was friendly, professional and quickly repaired our AC.
Kevin was able to fix our issue and to identify opportunities to improve our HVAC system with nominal additional expense. AAA has always done a great job in the past for us and this experience was similarly great.
Tyler was very helpful and knowledgeable
Tyler was a complete professional, he quickly diagnosed the problem around a bitten up wire and hopped into our crawl space to fix it. Completely repaired our broken AC system within a couple hours right before summer!
Robert B. was great and got our AC back up and running quickly! He was very professional and informative.
Max serviced our furnace today. Went above and beyond to resolve our issue with professionalism and strong customer focus.
Robert B called and arrived right on time, quickly isolated the problem and presented me with all my options. He got the system up and working within an hour. Really nice guy and did clean and quick work. Can’t ask for more!
Robert B. and Kevin B. Repaired my AC system when I needed it most they were very helpful and informative.
My heat was intermittently not coming on. Tyler did a thorough diagnostic and recommended the necessary repairs. Very detailed and trustworthy work.
Great work and efficient Hector was great and friendly
Tyler Rando did a great work. Excellent service was able to figure out the problem very quickly
Tyler R did a great job and showed up on time. Thank you AAA FURNACE.
Robert b. And Kevin were very helpful in explaining exactly what I needed to be Done.
Tyler came to fix my Eco and did a great job in 10 minutes. He came on a Saturday on short notice as an emergency call.
Robert B is very friendly and professional. He patiently explained and fixed the problem.
Robert B did a great job replacing our heater motor under warranty and servicing our heater, AC, water heater and dryer vent all in the same service appointment.
Max did an awesome job! I know I can trust AAA every year to come out and service my furnace and air conditioning!!
Great customer service very knowledgeable and on time would highly recommend. Max and Enis were our representatives and we’re very respectful to our home and to our family would hope that they would come out to our home every time we have an issue
Robert B was very helpful!!
Robert B was very courteous and knowledgeable. He had the parts inventory and the repair was done quickly.
Robert B was professional, quick, and identified the issue quickly and repaired same day!
Robert B was amazing and helped repair my AC, thanks
Kevin came out and did a wonderful job fixing our AC unit when we were in desperate need during this past heat wave. Great guy, explained things thoroughly and helped us get back up and running. Highly recommend AAA and would definitely request Kevin next time we need their help.
Hector came out for annual check of HVAC, Dryer vent and water heater flush. Did a great job. Explained all the readings he took. Setup a follow up to discuss replacement options for my HVAC system as it is getting closer to 20+ years of life.
Kevin helped us with our HVAC repair - they were punctual, easy to work with, and got our cooling running efficiently. Highly recommend them!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 285 | $114–$453 |
| HVAC system repair | 121 | $209–$1.2k |
| A/C system maintenance | 38 | $78–$351 |
| Heating system installation | 21 | $1.4k–$2.4k |
| Heating system maintenance | 19 | $78–$293 |
| Install AC | 18 | $1.6k–$3.7k |
| HVAC duct & vent cleaning | 17 | $538–$942 |
| A/C system repair | 17 | $227–$611 |
