How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAAA Furnace & A/C
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 734 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Furnace & A/C for 8 kinds of job.
AAA Furnace & A/C for heating system maintenance
Clear ✕All 19 Google reviews tagged “Heating system maintenance”
Quality service, friendly staff. They installed my whole HVAC system and regularly maintain it. Furthermore, my old wat r heater fave out on a sunday. I called AAA furnace and by that afternoon, they had brought me a new water heater and installed it and hauled the old one away. Their service is great and I highly recommend it.
Max was very professional and helpful.
We have used AAA for 3 decades and their customer service doesn’t disappoint! Max, our technician, let me know when he was on his way. He was polite, professional, and answered all our questions! The annual maintenance plan is well worth it.
AAA have always provided the best service, thorough inspections and honest feedback without sounding like they’re forcing a sale on you. The annual service plan is a great deal to keep up maintenance on aging systems. Thank you Brian S. and AAA for the continued great service and support.
Rob C did my annual maintenance plan and did a thorough and great job in going through my furnace, air conditioning, and water heater. Highly appreciate his communication and hard work!
Robert B did a great job replacing our heater motor under warranty and servicing our heater, AC, water heater and dryer vent all in the same service appointment.
Eddie was great! Personable, knowledgable, candid and very helpful. We started using AAA years ago, and the service has been very good.
I had trouble with my Google nest thermostat and the technicians were able to resolve my issue. Both Robert B and Max W were very friendly and knowledgeable. They also did a full inspection on my furnace which now I’m at peace with my system.
On time, through and pleasant to work with!
Amazingly honest and thorough company- no desire to upswell, just gave me the best service for what my heater needed. I would highly recommend them and plan to use them again in the future!
Tyler and Robert were very professional and listened carefully to my concerns. Then, they carefully double- checked our furnace and explained very well all that they were doing and the reasons they were taking the time to do their work.
We worked with Jose this year and he did a fantastic job. We decided to purchase an annual plan. Previously, AAA helped us as we moved into our home, inspecting and then replacing one of the CAC units. Everyone has been friendly, tidy, and knowledgeable. Thanks Jose!
AAA has done all my yearly maintenance for years. Very professional, friendly and credible. Brian, very easy to talk to. Good person
Brian S did a great job checking our furnaces! He caught that our heater was releasing CO2 into the house and explained what steps we needed to do to keep our family safe.
They came out the same day my system failed. The technician was polite, timely and skilled.
Great service, and very professional service by technician. Needed to replace fried circuit board in furnace, and tech reviewed all possible alternatives, including DIY. Very knowledgeable, and honest appraisal. Highly recommended.
Absolute nightmare of a company. They were referred by our home warranty company (First American Home Warranty) for faulty duct work in our heating and AC system. The technician came out, spent maybe 15 minutes in our home, refused to get under the house and physically visualize the duct work - stated he wouldn't…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 285 | $114–$453 |
| HVAC system repair | 121 | $209–$1.2k |
| A/C system maintenance | 38 | $78–$351 |
| Heating system installation | 21 | $1.4k–$2.4k |
| Heating system maintenance | 19 | $78–$293 |
| Install AC | 18 | $1.6k–$3.7k |
| HVAC duct & vent cleaning | 17 | $538–$942 |
| A/C system repair | 17 | $227–$611 |
