PACKING SERVICES · TUCSON, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%2+0.3Craft & service 20%34+6.8Value 10%84+8.4Momentum 8%28+2.2Track record 7%45+3.2Accountability 5%8+0.4Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE

AAA Soto's Moving & Storage

Better than 7% of packing services · #28 of 30

4.7★126 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
11.1%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
25%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

AAA Soto's Moving & Storage for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 17

All 3 Google reviews tagged “Oversized-item moving”

★★★★★ Susan · 5 years ago

We sold our home and closed on a new home 2 days later. Our move was 4 bedrooms and heavy items. Our recording on our new house was delayed until late afternoon . Despite all this the movers were professional,hard working ,courteous, and never complained. Sotos was able to store our belongings right on their…

Local movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
★★★★★ Rick · 5 years ago

The Guy's at AAA Soto's Moving were absolutely terrific. The received and delivered a large commercial piece of exercise equipment that was being shipped to me. They were very patient with the special request I made and the day of delivery were very efficient, careful to avoid damage and reasonably priced. I…

Oversized-item moving
★★★★★ Sandy · 5 years ago

We hired AAA Soto's to move our entire home from one house in Tucson to another. THEY WERE FABULOUS, and NOT EXPENSIVE! I was so impressed with how careful they were with our things and how hard they worked. At the end, they asked me to walk around the entire house and see if anything needed to be moved -- and…

Local movingOversized-item moving

vs category

Blue = AAA, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q3: 4.56★ (9 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q3: 5.00★ (5 reviews)2024-Q4: 5.00★ (5 reviews)2025-Q1: 3.00★ (2 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 4.33★ (6 reviews)2026-Q2: 3.67★ (3 reviews)2026-Q3: 5.00★ (2 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$846-24% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%2+0.3Craft & service 20%34+6.8Value 10%84+8.4Momentum 8%28+2.2Track record 7%45+3.2Accountability 5%8+0.4Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
12
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
2
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
34
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
84
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
45
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+24 / −0
Professionalism
+27 / −3
Responsiveness
+26 / −1
Punctuality
+7 / −0
Value
+24 / −0

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