PACKING SERVICES · TUCSON, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%2+0.3Craft & service 20%34+6.8Value 10%84+8.4Momentum 8%28+2.2Track record 7%45+3.2Accountability 5%8+0.4Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE

AAA Soto's Moving & Storage

Better than 7% of packing services · #28 of 30

4.7★126 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
11.1%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
25%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Kate · a week ago

I love this company, they’re amazing! We just moved with them for the third time, and they were fantastic, as always. They make moving a lot less stressful. Baltazar, Joesiah, and Alfonso took great care of us - they were incredibly fast, efficient, and smart. It’s amazing how well they remember what we need, and…

Paid $500–1,000Great priceLocal moving
★★★★★ Michael · 3 months ago

Amazing service and unbeatable price, best movers I've ever had. Joesiah and Bob were professional, diligent, and efficient - they knocked out my move in 60% of the time other companies quoted! I highly recommend this local family business, you won't find better.

Paid $500–1,000Great priceLocal moving
★★★★★ Cindy · 4 months ago

I want to thank Robert and the team of movers! They are very professional, hardworking individuals! I would highly recommend Soto's for any move local or across the country. Thanks again for making the move as stress free as possible!

Paid $1,000–1,500Great priceLocal movingIn-state moving
★★★★★ Sally · 11 months ago

Absolutely wonderful. So professional and did an amazing job. Good price. I would give ten stars. Highly recommend this company

Paid $200–400Great priceLocal moving
★★★★★ jennifer · a year ago

I recently had a real estate client who was disabled and needed so much help getting moved into her new home after selling. I contacted several movers around Tucson. I was so impressed with AAA Soto's communication, professionalism, price, and care. The situation required a sensitive white glove approach, and they…

Paid $800–1,000Great priceSenior movingLocal movingMoving-related packing

vs category

Blue = AAA, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q3: 4.56★ (9 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q3: 5.00★ (5 reviews)2024-Q4: 5.00★ (5 reviews)2025-Q1: 3.00★ (2 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 4.33★ (6 reviews)2026-Q2: 3.67★ (3 reviews)2026-Q3: 5.00★ (2 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$846-24% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%2+0.3Craft & service 20%34+6.8Value 10%84+8.4Momentum 8%28+2.2Track record 7%45+3.2Accountability 5%8+0.4Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
12
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
2
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
34
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
84
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
45
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+24 / −0
Professionalism
+27 / −3
Responsiveness
+26 / −1
Punctuality
+7 / −0
Value
+24 / −0

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