Pest control service · Vacaville, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#143 of 256 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★688 Google reviews · 24 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$108typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Aantex for punctual technicians who communicate treatment details clearly and address specific pest issues like rodents and ants. Recurring themes include thorough interior and exterior inspections, professional conduct, and responsive customer service. However, some low-star reviews criticize scheduling errors, lack of follow-up on unresolved problems, and instances where technicians arrived without proper notice or knowledge of the specific issue.
Google rating: 4.9 out of 5 from 688 reviews (96% five-star).
Reviews on this page: 688 Google reviews (632 with written comments, 7 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 28, 2026.
Service: Pest Control Service serving Vacaville, California.
Data from Google, last updated November 2, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Aantex Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aantex Pest Control: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aantex Pest Control: 88/100 on this factor. Category median: 92.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aantex Pest Control: 91/100 on this factor. Category median: 95.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aantex Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aantex Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aantex Pest Control: 87/100 on this factor. Category median: 97.A
87
Bar = this company · dark tick = category median.
Star ratings
688 Google reviews we collected
4.9of 5
5 stars66296%
4 stars81%
3 stars20%
2 stars10%
1 star152%
Praise vs complaints
Phrases our text analysis found in 632 written reviews
99%praise
Praise1,11299%
Complaints151%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price6930%
Reasonable13157%
Overpriced21%
Not sure2812%
$108-9% vs typical pest control services
Middle half of what 114 customers paid ($83–$182) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude35832%
Quality & results29426%
Speed & response16214%
Communication13012%
Would recommend12911%
Honesty & trust393%
Price & value151%
What customers talk about
We read 632 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Shannon was professional, friendly, punctual, and took the time to explain the treatment process clearly while addressing all my concerns.”
“I recently had Anatex Pest Control service my home, and I had a great experience working with Shannon.”
“When I rescheduled the communication was horrible and they put me on the wrong day.”
“Heather is always prompt, courteous, respectful of the property and texts me what she is doing every step of the way.”
“When we complained about how slow that process will be, he got angry at us and left without doing anything.”
“Super professional and friendly and explains everything so well.”
“I’m so happy with the service and highly recommend Ryan and the Aantex team!”
“Horrible experience and I would advise anyone to stay away from this company.”
“I highly recommend Anatex Pest Control, especially Shannon, to anyone looking for reliable, thorough, and customer-friendly pest control service.”
“We’ve used Aantex for over 30 years and they always give fast, efficient, and fair-priced estimates and service.”
People customers mention
Ken19 reviews
Matthew17 reviews
Heather16 reviews
Michelle15 reviews
Jeff15 reviews
Carlson13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Aantex Pest Control for 8 kinds of job. Pick one to see what they paid and said.
GGeri9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Shout out to Rich ~ our AANTEX Technician.
We can always count on him to provide consistent, excellent service throughout the years.
AAron4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mathew was a great help today in locating where the rats were coming in and he was able to repair the area so hopefully we will be rat free in the future! He is very professional and personable, and he took the time to evaluate the entire exterior of our home. I highly recommend him!
Paid $120–140Home inspection
DDerylLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Heather is always prompt, courteous, respectful of the property and texts me what she is doing every step of the way. Highly recommend Heather and Aantex.
Paid $80–100Reasonable priceGeneral pest inspectionAnt extermination
MMarissa8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our pest control guy retired and referred all his business to aantex and I can’t say enough about them. We are surrounded by fields and vineyards and have every pest problem short of termites (yet!). Heather is our tech and she’s been amazing. We’ve conquered problems with rats, mice, ants, spiders, cockroaches, and…
AAlex1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ryan came out to our home and was super professional Amazing communication skills. Listen to all our concerns and did an awesome job.
Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
WWendy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Chris McEvoy Is my pest man! he is a number one in his field. He is so knowledgeable and explains everything in details so you can understand it and use prevention. He’s also Hella funny with a great sense of humor. It’s a joy when he comes every three months.
This man is definitely an asset to your business he goes…
Highly Recommend Anatex Pest Control!
I recently had Anatex Pest Control service my home, and I had a great experience working with Shannon. Shannon was professional, friendly, punctual, and took the time to explain the treatment process clearly while addressing all my concerns.
The interior and exterior of my home were treated thoroughly, and I really appreciated Shannon’s attention to detail and care throughout the service. Knowing that we have kids and pets at home, it was especially reassuring to have everything explained so clearly.
Overall, I’m very happy with the service and the professionalism Shannon demonstrated. I highly recommend Anatex Pest Control, especially Shannon, to anyone looking for reliable, thorough, and customer-friendly pest control service. Thank you, Shannon, for the excellent work!
Price assessment: Great price
Services: Home inspection, Hornet & wasp extermination, Rodent extermination, Termite inspection, Termite extermination, Flea & mite extermination, General pest inspection, Mosquito extermination, Cockroach extermination, Bug & insect extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Mosquitoes
Response from the owner · Edited 4 days ago
Thank you for your wonderful review! It’s fantastic to hear about your positive experience with Shannon. We take pride in our team's professionalism and attention to detail, especially when it comes to ensuring a safe environment for families and pets. Your recommendation means a lot to us! We're glad you felt well-informed throughout the process.
R
Rana RakowLocal Guide · 17 reviewsiTotal number of Google reviews Rana has written across all businesses on Google Maps, not just this one.
Douglas was super courteous and thorough. He went above and beyond. Thanks Douglas!
Response from the owner · 5 days ago
Thank you for your kind words! It’s wonderful to hear that Douglas provided such courteous and thorough service. We appreciate you taking the time to share your experience!
G
Geri Raras9 reviewsiTotal number of Google reviews Geri has written across all businesses on Google Maps, not just this one.
Shout out to Rich ~ our AANTEX Technician.
We can always count on him to provide consistent, excellent service throughout the years.
Price assessment: Not sure
Price: $80–100
Services: Bug & insect extermination, Ant extermination
Response from the owner · 5 days ago
Thank you for your kind words! It’s wonderful to hear that Rich has consistently provided you with excellent service over the years. We appreciate your trust in us and look forward to continuing to meet your needs.
A
Aron Walker4 reviewsiTotal number of Google reviews Aron has written across all businesses on Google Maps, not just this one.
Mathew was a great help today in locating where the rats were coming in and he was able to repair the area so hopefully we will be rat free in the future! He is very professional and personable, and he took the time to evaluate the entire exterior of our home. I highly recommend him!
Price: $120–140
Services: Home inspection
Pest type: Rodents
Response from the owner · 2 weeks ago
Thank you for your wonderful feedback, Aron! It's great to hear that Mathew's professionalism and thoroughness made such a positive impact on your experience.
A
Amy P10 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
We have been working with Ken for many years (even before Aantex) and he does such a great job!! He’s very thorough and always makes sure all of our concerns are addressed. He goes above and beyond every time! Thanks Ken.
Price assessment: Great price
Services: Home inspection
Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 3 weeks ago
Thank you for sharing your experience! We're delighted to hear that Ken has consistently provided thorough and attentive service over the years. It's wonderful to know he goes above and beyond to address your concerns. Your feedback is greatly appreciated!
D
Daniel Balazs1 reviewiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Ken, came on time and worked around my schedule.
He was very thorough!
Thanks Ken!
Response from the owner · 3 weeks ago
Thank you for the fantastic review! We're delighted to hear that Ken was able to accommodate your schedule and provided thorough service. Your satisfaction is important to us, and we appreciate you taking the time to share your experience!
K
Kal Stephen3 reviewsiTotal number of Google reviews Kal has written across all businesses on Google Maps, not just this one.
Heather went above and beyond to help us out with some things outside the scope of her role. We appreciate her diligent service!
Response from the owner · 3 weeks ago
Thank you for your kind words! It's wonderful to hear that Heather made such a positive impact during your experience. We appreciate your recognition of her efforts and are glad you felt supported. Your feedback means a lot to us!
D
Deryl SequeiraLocal Guide · 24 reviewsiTotal number of Google reviews Deryl has written across all businesses on Google Maps, not just this one.
Heather is always prompt, courteous, respectful of the property and texts me what she is doing every step of the way. Highly recommend Heather and Aantex.
Price assessment: Reasonable price
Price: $80–100
Services: General pest inspection, Ant extermination
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 3 weeks ago
Thank you for the fantastic review! It’s wonderful to hear that Heather provided such attentive service and kept you informed throughout the process. We appreciate your recommendation and look forward to continuing to meet your pest control needs.
E
Elizabeth Aaron7 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Aantex and their folks in the field, Ken and Jaydin, and their home base staff have been dependable, friendly, thorough, and informative. They've given great service, and we are happy to be working with them.
Price assessment: Reasonable price
Pest type: Ants, Termites, Rodents
Response from the owner · 4 weeks ago
Thank you for your wonderful feedback, Elizabeth! It’s great to hear that Ken, Jaydin, and the rest of the team provided you with dependable and friendly service. We really appreciate your kind words and are glad to have you as a valued customer. Your satisfaction is our priority!
L
Lazara Loveall10 reviewsiTotal number of Google reviews Lazara has written across all businesses on Google Maps, not just this one.
Great great, bad exclusion. Matthew was super friendly, very informative, great clean work.
Price assessment: Reasonable price
Pest type: Other
Response from the owner · 4 weeks ago
Thank you for your excellent rating! We're thrilled to hear that Matthew provided a friendly and informative experience while ensuring everything was completed to your satisfaction. Your feedback about the exclusion will be taken into consideration. We appreciate your support!
