Experts Reviews · Company report
Aaron Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty83−1.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Aaron Auto Glass

Des Plaines, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.8★ from 3,830 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aaron Auto Glass is better than 75% of auto glass repair.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aaron Auto Glass is better than 70% of auto glass repair.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aaron Auto Glass is better than 83% of auto glass repair.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aaron Auto Glass is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aaron Auto Glass is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aaron Auto Glass is better than 39% of auto glass repair.D
39

Reviews for your job

Customers hired Aaron Auto Glass for 8 kinds of job.

Aaron Auto Glass for auto windshield repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.260
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 260 Google reviews tagged “Auto windshield repair” · showing 40

Daniella10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Great work and super easy to get in and get services done. Highly recommend!

Reasonable priceAuto windshield repair
AntonioLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The customer service is lacking. They get a 1 out of 5 for that specifically. They don't communicate well to their clients or between each other. Not just with me but with another person that came after me. With that being said... I gave them a 5 because the service was far quicker than expected. I expected my city…

Great priceAuto windshield repairInstallation
hugoLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

My car was leaking from the windshield, and they repaired it at a low cost.

Reasonable priceAuto windshield repair
MikeLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional quick experience. Window looks great and price seemed reasonable. Thank You!

Reasonable priceAuto windshield repair
GregLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The best place for repair in Northside.

Great priceAuto windshield repair
Donny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Throughout the years, I've needed to have numerous windshields replaced due to unlucky pebble strikes. And, as always, Aaron's Auto Glass comes through with great pricing and fast installation! Thank you Aaron's Auto Glass team!! I hope I never need another windshield replacement but, if the need arises, I won't hesitate to call again...

Great priceAuto windshield repair
roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Windshield replacement job was professionally done and finished in a timely manner

Great priceAuto windshield repair
Shakira7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast and reasonable prices thank you

Auto windshield repair
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They were quick professional and did a great job with my window.

Reasonable priceAuto windshield repair
Marleine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was shopping around to replace my windshield, and this was the only place I found with such a fair price. The job was clean and super fast, they were done in about an hour! I’m very happy with the service. Thank you!

Great priceAuto windshield repair
marko10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job, pretty quick very professional

Reasonable priceAuto windshield repair
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great price and friendly service

Great priceAuto windshield repair
Viridiana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

The stuff was wonderful very helpful. And very affordable

Reasonable priceAuto windshield repair
Lmcguinness2224Local Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good from start to finish always! I’ve used this company several times & I’ve referred people there because of their quality service!

Reasonable priceAuto windshield repair
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

I wouldn't want to give even a single star; the service was poor, and on top of that, they botched the job and refused to honor the warranty. The work was done poorly, and when I went to report that the window had stopped working, you told me yourselves that you wouldn't honor the warranty—even though it hadn't even…

Auto windshield repairAuto power window repairInstallation
steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were very helpful and did a great job

Great priceAuto windshield repair
AdrianLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great quotes, great customer service. I arrived early for my appointment and they took in my car as soon as I got here.

Great priceAuto windshield repair
MarkLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From the front office to service tech you guys are great thank you so much for all you done.

Great priceAuto windshield repair
MounLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If for nothing else... just the cost to replace a damaged windshield is incomparable... try it. Call around find out how much others quote for the replacement of your model and say, thank goodness, for saving at least $100 USD.

Reasonable priceAuto windshield repair
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. We’ve used them several times and the price is great and the service is even better.

Great priceAuto windshield repair
Israel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lugar que recomiendo , muy profecionales y precios que no te llevan a la bancarrota, eficientes y rapidos en la instalacion

Reasonable priceAuto windshield repair
Noel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quality service

Reasonable priceAuto windshield repair
ElsaLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast eficient and well worth it.

Great priceAuto windshield repair
Albert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve had at least three Or four times I have used Aarons Auto glass and was completely satisfied each time with the service completed.

Reasonable priceAuto windshield repair
Daniel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service was fast and easy. I was quoted a longer time than the appointment actually lasted. My new windshield looks great. Would highly recommend!

Auto windshield repair
dean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been dealing with Aaron auto glass for the last 4 years. With both my vehicles and it has been a wonderful experience.

Great priceAuto windshield repair
Jaime4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Me encantó son muy profesionales me siento muy contento por el trabajo sobre todo los. Señores son muy atentos y amables

Reasonable priceAuto windshield repair
Regina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My windshield was replaced faster than I expected! The staff were professional and my my windshield looked good as new!

Great priceAuto windshield repair
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Needed a windshield replaced. Was a little concerned if I picked the right place when I showed up -but these guys were great. 5 stars for the technicians. The men in back were kind, respectful, and professional. Windshield came out great. Not a scratch on the car. Perfect placement. Not a leak. Clean. Fast. Everything as it should be.

Great priceAuto windshield repair
MarcoLocal Guide · 227 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super good work and service at a fair price. Great place.

Reasonable priceAuto windshield repair
larisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been coming here for years! Quick, efficient, and cost-effective not to mention great customer service!

Auto windshield repairAuto side view mirror repairAuto power window repair
MichelleLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I needed the windshield replaced on my Toyota 4Runner. These guys turned it around so quickly and for a great price. Very professional team and high quality job. Would definitely recommend!

Great priceAuto windshield repair
La'Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

My windshield was broken and i took it to AARON AUTO GLASS and they fixed the windshield. I noticed that the pieces attached to the review mirror was broken so i called and had them take a look at it. I get there thE OWNER says he will pay for the part but NOT the labor. So i let his shop replace and fix the issue……

Customer photo from La'Shawn's reviewCustomer photo from La'Shawn's reviewCustomer photo from La'Shawn's reviewCustomer photo from La'Shawn's review
Not sureAuto windshield repair
paulette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience at the auto shop was professional and wait time was not long as they repaired my front windshield.

Auto windshield repair
Nina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Second time we’ve used Aaron’s - first for a side window, then for rear windshield. Quick, easy, and affordable service. In and out in a couple hours. Will definitely use them again if needed. Highly recommend.

Great priceAuto windshield repairAuto rear window replacement
Juan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best rates among several locations. Also, quick services. I would highly recommend.

Great priceAuto windshield repair
AdiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing work, fast and clean and fast and on time!!!

Great priceAuto windshield repair
JALocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent job and quick service, reasonable price for my new windshield.

Great priceAuto windshield repair
JoshLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

second place i went to for windshield replacement. i waited 2 hours at the first place and they had not even pulled my car into the garage yet. grabbed my keys and left. At aaron’s, i pulled my vehicle right into the garage, service took just over an hour from when i pulled in, the work was quality, and the staff was friendly. highly recommend.

Great priceAuto windshield repair
JustLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you for helping me charge the battery when it stopped working. I called them in the morning , they were able to accommodate me the same day.

Reasonable priceAuto windshield repair

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 29%Overpriced 1%Not sure 1%

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